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“Very good very conveniant”

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Holiday Inn Mumbai International Airport
Ranked #34 of 454 Hotels in Mumbai (Bombay)
Antwerp, Belgium
Level 6 Contributor
126 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Very good very conveniant”
Reviewed 3 March 2014

Arrived at 2AM at Mumbai airport and left hotel at 08.00AM for flight to Pune - needsless to say that smooth transfer to hotel, check-in etc. was very needed AND thats what I got - great service, prefect pick-up, quick check-in and all same on check-out. Wish I had had time to stay a little longer, hotel is perfect .

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Chris3436
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 3 March 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
Thank you for taking the time in sharing your feedback with us. At Holiday Inn, we always take pride in delivering an efficient and customer friendly experience and we are glad that you have had a pleasant stay with us.
We look forward to having you stay with us again.
Suraj Kumar Jha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,530 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (333)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Carlow, Ireland
Level 6 Contributor
270 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
Reviewed 3 March 2014

I used this hotel as a base for flying to various parts of India. It is very modern, clean and the staff are friendly.

The only service I used was the laundry which was fine. I didnt eat here due to my schedule but it looked like there was a good menu on offer.

Best of all is the short hop to the spectacular new international terminal at Mumbai airport. The domestic terminal is about 25 mins away.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank donalmca
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 3 March 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
We are delighted to note that you've had a pleasant stay with us and we take this opportunity to thank you for taking the time in sharing your feedback.
We look forward to welcoming you back soon.
Warm Regards
Suraj Kumar Jha.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level 4 Contributor
43 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 February 2014

We stayed here on arrival from London, before continuing down to Trivandrum next day. Arrived at midday and although we wanted to visit downtown Mumbai, the time it would have taken and the very expensive charge the hotel said we would have to pay for a taxi, put us off. We did the right thing! The hotel staff are courteous and efficient. The cuisine was superb! Every nationality is catered for and we had a really good, relaxed evening meal. The breakfast was the same, continental, Asian, cooked anything you wanted was there! Good, clean large room too. Thank you.

Room Tip: Maybe a view to the front. Our view at the back was dismal. We were a few floors up.
See more room tips
  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank petal12358
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 3 March 2014
Dear Guest,

Greetings from Holiday Inn Mumbai International Airport !!

Thank you for taking the time in sharing your feedback with us. At Holiday Inn, we always take pride in delivering an efficient and customer friendly experience and we are glad that you have had a pleasant stay with us.

My team and I would look forward to be serving you soon at your hotel.

Warm Regards

Suraj Kumar Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 5 Contributor
61 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 February 2014

We got carried away by the Good Name.
We had a group check in, the reservation staff communicated the different check in dates eventhough a list was provided.
Lot of hassels...Front office staff was inefficient, they were checking in one person in two rooms and blaming on us.
Food quality was also not good. Lot of oily stuff and all that.
Not recommended.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rahoolgupta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 28 February 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
Thank you for taking the time to share your feedback.
It is with sincere regret that I note your dissatisfaction with our facilities. The experience you have been through is unacceptable and I apologize for the inconvenience caused to you during your stay. We are committed to providing superior experience to all our valued guests during their stay with us. Conscious that any explanation cannot completely erase the unsatisfying experience you have been through.
I have discussed with all concerned team members and assure you that we have taken measures. We would like to have you stay with us and give us an opportunity.
We look forward to welcoming you back.

Warm Regards
Suraj Kumar Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
Level 4 Contributor
19 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 February 2014

he rooms are spacious, neat and clean. Better toiletry could have been offered, there was no shampoo, no tooth brush, no comb, no shaving kit, no sewing kit. All these do not cost much compared to the tariff charged. Food quality is also very good. Location is in a very, very crowded area, during peak hours it is difficult to get taxi which is willing to take you to the hotel. The staff at the reception counter and in the dining area lacks friendly and helpful disposition. The lounge is quite noisy.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashoklalbhai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 28 February 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !
Many thanks for sharing your feedback with us. We would also like to thank you for your feedback on the spacious, neat and clean rooms. Your concern regarding the no toiletries has been shared with the concerned team and we will take all the necessary steps to continuously improve our service.
We look forward to having you stay with us again.
Warm regards
Suraj Kumar Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 5 Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 24 February 2014

It is a very friendly hotel. i was there with my group of 20 people as a tour leader. We all enjoyed our time in here. i especially like the restaurant. since i am not so good with indian food, i had to order some chicken or fish without any indian spicy. the waiters and cooks were very friendly enough to provide me some nice food to eat. they made my people happy too. great job. rooms are also nice and providing iron and iron board very useful for people who travel like us. we changed hotel 5 times in a 10 days trip and it was never possible to keep clothes tidy. only disadvantage of the hotel is the apartment in front of it. it seem terrible and ruining the hotel's view. we also had a chance to experience an indian wedding in the hotel. Picture is attached.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Serhat E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 24 February 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
We are glad that you've had a great experience at the Holiday Inn Mumbai.
We are delighted to learn that you had a great time with us and were impressed with team. Our associates are our biggest assets and we are glad that they could meet your desired expectations by way of their warm, hospitable behaviour.

We look forward to welcoming you back soon.

Warm Regards
Suraj Kumar Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune
Level 6 Contributor
148 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 24 February 2014

I stayed in this hotel for a night on my way back. This hotel is near to international airport and hence was convinient. The room was very nice and confortable. The staff was very nice. They provided buffet breakfast and it has a wide spread of food items. It was really nice.
Overall, it was a very comfortable stay.

Room Tip: Any room should be good.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kedar-KeKu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 24 February 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
Thank you for taking the time in sharing your feedback with us. At Holiday Inn, we always take pride in delivering an efficient and customer friendly experience and we are glad that you have had a pleasant stay with us and enjoyed our breakfast spread.
We look forward to welcoming you back soon.
Best regards
Suraj Kumar Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Mumbai International Airport

Property: Holiday Inn Mumbai International Airport
Address: Sakinaka Junction, Andheri Kurla Rd | Andheri East, Mumbai (Bombay) 400072, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#19 Family Hotel in Mumbai (Bombay)
#24 Romantic Hotel in Mumbai (Bombay)
#26 Business Hotel in Mumbai (Bombay)
#28 Spa Hotel in Mumbai (Bombay)
#28 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Mumbai International Airport 4*
Number of rooms: 245
Official Description (provided by the hotel):
Holiday Inn Mumbai International Airport is the first refreshed Holiday Inn in India. This 245 room hotel is located amidst North Mumbai’s commercial hub and is 1.2 kms from the International and 5 kms from the Domestic airports. Hotel facilities include a Rooftop infinity pool, Business Centre, an Executive Lounge, Gymnasium and Spa. For conference and banqueting facilities there is a grand Ballroom which accommodates 500 guests and 4 smaller meeting rooms equipped with superior technology. Sky Terrace is an open air roof top venue for that perfect evening gathering. On offer is a choice of dining options: Saptami - an all day dining restaurant featuring live counters, Saptami Express – offers fresh deli specialties, 72 – a chic lounge bar and 24 hour Room Service. ... more   less 
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Also Known As:
Holiday Inn Mumbai International Airport Hotel Mumbai (Bombay)

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