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“MUMBAI HOME”

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Holiday Inn Mumbai International Airport
Ranked #33 of 453 Hotels in Mumbai (Bombay)
Surat, India
Level 6 Contributor
181 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“MUMBAI HOME”
Reviewed 2 August 2014

I am staying here at least 10 days in a month... Its like second home... Staff is quite friendly.. Food is good... Room are smart and good size with all modern looks...Worth staying...Good business hotel.

Room Tip: Try and choose higher floor
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  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Amansaluja12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 4 August 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
Thank you for taking the time in sharing your feedback with us.
I am pleased to know that we were able to meet your expectations and you find our hotel a Home to you.
We look forward to having you stay with us again.
Warm Regards
Suraj Kumar Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (334)
Date | Rating
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Canada
Level 4 Contributor
29 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 August 2014

Excellent location - close proximity to both international and domestic airports. One of the new Mumbai Metro stations, Saki Naki, is located across the street. The hotel is located in a crowded area, but once inside the gates, it is an oasis of calm in a sea chaos outside.
The building is beautifully designed to create an ambiance of relaxation.
The buffet selection at all three meals is awesome. A la carte is also available.
The rooms are spacious and clean but not much of a view in either direction.
Above all, the friendliness of the staff made our stay a comfortable and an enjoyable experience.
Too bad, some room rates do not include free wi-fi!

Room Tip: Head to the top floors but views are about the same - nothing to write home about!
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  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
1 Thank Liddar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 4 August 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
Thank you for your feedback and above all for appreciating the hotel services. It is our goal to consistently provide superior service to our guests and your comments are very important to us.
We look forward to having you stay with us again.
Warm Regards
Suraj Kumar Jha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level 5 Contributor
50 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 July 2014

Didnt have much of an expectation as in - what can a 'convenience' hotel near the airport offer -- well what a surprise it was to walk into the lobby and find friendly, courteous staff; a good business hotel - was staying for a night and the staff in the business center helped with the boarding passes and such … Didnt get a chance to check out their breakfast buffet but it is complimentary so do plan to check it out the next time … Thought it was value for money even if you were staying with family for a quick get away from the city… Very comfortable room; loved the bathroom :)), great range of food for room service - for kids too and quite a few items were available late into the night surprisingly… Overall the hotel has everything going for it - for a quick stay and run or just sit back and laze for a few days :) Didnt get a chance to stay beyond one night hence not sure if it is a charming hotel !!

Room Tip: Hotel offers free shuttle service to the airport; Free wi-fi and also print services at the busine...
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  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank AriSue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 29 July 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport!!
Thank you for your valuable time and posting your review about your experience at the hotel.
Many thanks for taking the time to share your experience. It’s wonderful to hear that you enjoyed the service and facilities. The team will have a big smile when they see your feedback! We really look forward to welcoming you back very soon!
Best Regards
Suraj Kumar Jha
General Manager
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United States
Level 6 Contributor
361 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 204 helpful votes
Reviewed 27 July 2014

Overall, this is a decent place to stay close to BOM. Taxi drivers may not be familiar with it, so foreigners should keep the address and phone number handy.

Lobby is very nice and staff are exceptionally friendly and helpful.

I did not have a very good night's rest as the AC unit sounded like a dying buzz saw. I had to get up in the middle of the night and switch it off just to get some peace and quiet. Of course, the room was hot after turning the AC off. View from room is not pleasant- decrepit apartment buildings.

Breakfast was average for a Holiday Inn.

I would probably stay here again when needing a place close to BOM.

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank manilapacman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 29 July 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport!!
Many thanks for sharing your feedback with us, the comments we receive from our valued guests, like you, encourage our staff to do more. We have made a note on your concern and have rectified it.
We look forward to having you stay with us again.
Best Regards
Suraj Kumar Jha
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
Level 6 Contributor
105 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 26 July 2014

A very good standard business hotel quite close by the airport and the hotel provides a Airport pickup and drop service which speaks of a very positive and caring attitude of the Hotel. The location next to a major intersection called Sakinaka and with tenements all around - so there is not much to look at, the hotel is exceptionally quiet, the rooms are very comfortable, the people in the hotel are there always with a smile .The coffee shop and the spread there for all meals is simply amazing however the menu is repeated as i noticed as i was staying there for three nights. A great value for money hotel with very good safety and concern for guest.

Room Tip: A good Hotel to stay and be connected with the suburbs.
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  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank sandeepdelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 29 July 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
Thank you for taking the time in sharing your feedback with us. At Holiday Inn, we always take pride in delivering an efficient and customer friendly experience and we are glad that you have had a pleasant stay with us and enjoyed our food as well.
We look forward to having you stay with us again.
Warm Regards
Suraj Kumar Jha.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
370 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed 23 July 2014

This was a normal getaway on points for a night and day. Just a sudden decision. My expectation was zilch from the place going by its location and my earlier experiences (not in India) of Holiday Inn. But I was taken by surprise. The hotel is exceptionally quiet, the rooms are very comfortable, the people in the hotel are very friendly (to say the least), warm, helpful and pleasant. The stay was so memorable for me. One of the best staff I have come across. Well done Holiday Inn, Bombay and keep up the wonderful show. I would specifically call out Rajneesh, Suresh, Nicholas, Sachin and Hamza who were far better than even exceptional.

Room Tip: The rooms are just quiet and comfortable, don't stress.
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank tanveerraval
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 26 July 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport !!
It is always a pleasure to have you with us and we would like to thank you for your continuous patronage and also for sharing your stay experience on TripAdvisor.
We are delighted to learn that at all times you found the service and attitude of our associates genuine and warm, and that they were able to take care of all your requirements with utmost professionalism and care.
Your feedback has been shared with Rajneesh, Suresh, Nicholas, Sachin and Hamza.
My team and I look forward to your continued visits and take this opportunity to assure you of our best attention and service at all times.
Warm regards
Suraj kumar Jha
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clanfield, United Kingdom
Level 6 Contributor
235 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 23 July 2014

Good standard business hotel pretty close by the airport. The major downside is the location next to a major intersection and with tenements all around - so there is not much to look at. Some of the gym equipment was out of order during my stay - not a problem when I visited but would be in busy periods. Generally attentive service as is usual in India, the evening buffet is especially good value at present with their Monsoon Season offer; the buffet comes in at around GBP 9 per head excluding drinks. A good reasonably priced hotel when in Mumbai on business

Room Tip: Get an Executive room - entitles free breakfast and club access with complimentary drinks & snac...
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  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HolidayInnMumbai, General Manager at Holiday Inn Mumbai International Airport, responded to this review, 26 July 2014
Dear Guest,
Greetings from Holiday Inn Mumbai International Airport!!
Thank you for taking the time in sharing your feedback with us. At Holiday Inn, we always take pride in delivering an efficient and customer friendly experience and we are glad that you have had a pleasant stay with us and enjoyed our evening buffet.
We look forward to having you stay with us again.
Warm Regards
Suraj Kumar Jha
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Mumbai International Airport

Property: Holiday Inn Mumbai International Airport
Address: Sakinaka Junction, Andheri Kurla Rd | Andheri East, Mumbai (Bombay) 400072, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#19 Family Hotel in Mumbai (Bombay)
#24 Romantic Hotel in Mumbai (Bombay)
#26 Business Hotel in Mumbai (Bombay)
#27 Luxury Hotel in Mumbai (Bombay)
#27 Spa Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Holiday Inn Mumbai International Airport 4*
Number of rooms: 245
Official Description (provided by the hotel):
Holiday Inn Mumbai International Airport is the first refreshed Holiday Inn in India. This 245 room hotel is located amidst North Mumbai’s commercial hub and is 1.2 kms from the International and 5 kms from the Domestic airports. Hotel facilities include a Rooftop infinity pool, Business Centre, an Executive Lounge, Gymnasium and Spa. For conference and banqueting facilities there is a grand Ballroom which accommodates 500 guests and 4 smaller meeting rooms equipped with superior technology. Sky Terrace is an open air roof top venue for that perfect evening gathering. On offer is a choice of dining options: Saptami - an all day dining restaurant featuring live counters, Saptami Express – offers fresh deli specialties, 72 – a chic lounge bar and 24 hour Room Service. ... more   less 
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Also Known As:
Holiday Inn Mumbai International Airport Hotel Mumbai (Bombay)

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