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“amazing experience twice in 2years”

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Hotel Executive Enclave
Ranked #79 of 447 Hotels in Mumbai (Bombay)
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“amazing experience twice in 2years”
Reviewed 27 March 2014

staff are the biggest asset to this hotel. everyone goes above and beyond expectations to make guests comfortable and safe. i travelled alone both times, felt safe, never got sick or lost...food is delicious and at demand 24hours. cant wait to go back to Mumbai and stay at Ex Enclave again :)
dorsa

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Dorsa-vahidi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this review, 6 April 2014
Dear Guest,
At the outset we the team of Executive Enclave would like to thank you for deciding to stay with us on both your visits to the city,and that as a lady and a solo traveler you felt safe during the course off your stay with us, and the staff did their best in ensuring that you had a amazing experience and also found the food delicious.
Yes we are as eager to have you with us, as you are to visit us once again.
Warm Regards
Norbert Pinto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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336 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Swedish first
  • Any
English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 March 2014

The hotel's centralised location made is so convenient to travel about. (Elco Market/Linking Road/Global Fusion)
Staff were extremely friendly and accomodating to our every need. We were travelling to Pune that night and our driver had delayed in picking us up from the Hotel. Seeing how tired, cold and unwell we were (6 of us) the Hotel Manager opened up his family suite along with another deluxe room and ensured we were comfortable and well rested till our driver arrived. They offered us tea, water and snacks and no cost and was mainly focussed on ensuring we were comfortable.
Thank you Executive Enclave for such warm and pleasant stay.

Room Tip: Fix the showers of the bathrooms and ensure clean towels are provided at all times.
See more room tips
  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sonia V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this review, 6 April 2014
Dear Guest,
Greetings from the team of Executive Enclave.
We thank you for choosing to stay with us during your visit to mumbai, and for taking the time out to post your review for the benefit of the travelling community.Happy to know that the manager on duty, spared no effort in ensuring that you and your family were well rested and comfortable, more so as you all were not feeling well and had a long journey ahead.We have also noted the tips and will ensure that clean towels are provided at all times,we are also having the showers checked and if required replaced.
Look forward to having you and the family stay with us on your next visit to mumbai.
Kind Regards
Norbert Pinto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
raipur
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2014

very clean and comfortable rooms specious safe with family very good food and complementery breakfast with good verites staff very cooprative very easy to locate walking distance to linking road shoping area over all perfect place to stay with family

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank 413679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this review, 23 March 2014
Dear Guest,
We believe that a guest review is a barometer whereby the service and hospitality is gauged by our guest and happy to know that we lived up to your expectation and you not only found the rooms spacious but also enjoyed the complimentary breakfast,we also take this opportunity to thank you for taking the time out from your busy schedule to post your review for the benefit of the travelling community.
We greatly value your patronage and look forward to welcoming you back to the Executive Enclave soon.
Kind Regards
Norbert Pinto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 March 2014 via mobile

I stayed with my wife for about 5 days. It was advised by another friend. And indeed I thank him. Hotel Executive Enclave is perfectly located to provide access to markets, Mumbai local train station. Yet it's not in the heart of all the hustle. My room was 501. A.c had a slight glitch and it was promptly attended and rectified. Room was kept neat and tidy. Linen very clean. Bathroom was little bit cramped around WC, absolutely not acceptable for a tall person. Breakfast was very healthy and gave good variety to choose from. In house restaurant has an impressive menu and food is well prepared.
Special word to appreciate the manager and entire staff.
I shall definitely recommend to fellow travelers to go for Hotel Executive Enclave.
Great job. Excellent service. Very professional.

Stayed March 2014, travelled on business
Helpful?
2 Thank Pras S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this review, 23 March 2014
Dear Guest,
I would like to take this opportunity to thank you for taking the time out to write a review further to your experience at the Executive Enclave.It was indeed our pleasure to having you stay with us and thank your friend who recommended that you stay with us,it is because of brand ambassadors like you and your friend that we achieve a high level of occupancy and assure you the best in service and hospitality.We have also noted your discomfort in the bathroom and have informed the front office team to allot rooms accordingly and will definitely pass on your positive feed back to the entire team.
Thank you once again for recommending the Hotel Executive Enclave to fellow travelers and look forward to having you and your wife with us on your next visit to mumbai.
Kind Regards
Norbert Pinto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rajkot, India
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 16 March 2014

Good service, very cordial staff, especially reception was quite warm.
Only road facing rooms are little inconvenient, I wonder if they are provided especially to travellers tooling thru Yatra or other sites which was more economical then direct bookings at the hotel Of course the hotel on request did change my room to a much better room on the same floor and we're very co operative..Would like to stay again when on budget.

Room Tip: As mentioned do not opt for road facing rooms.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Arvind5514
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this review, 23 March 2014
Dear Guest,
At the outset we would like to thank you for a very positive review and that you found the service very good,and that the team were very cordial and warm towards your request.We do not as a matter of policy differentiate between guest who reserve rooms with us thru on line booking engines,thru our hotel website or directly, we allot rooms as per guest request and treat all our guest as V.V.I.P's, if you could on your next visit with us put in a request not to reserve a road facing room we will definitely reserve a room as per your choice.We also appreciate the fact that you would stay with us on your next visit to mumbai and look forward to having you with us.
Kind Regards
Norbert Pinto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hartford, CT
Level Contributor
119 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 89 helpful votes
Reviewed 9 March 2014

My Mom was visiting from the US and I found a good deal online for this hotel, having heard it was good, but not expecting too much.

I stayed there with her and was really impressed. The room was spotless, well-maintained, and everything worked (which is something that rarely happens even in great hotels in India).

The service was outstanding-- the staff was courteous and went out of their way to help her every time she needed a hand (room service, luggage carrying, rickshaw, etc.).

Breakfast was included and was more than adequate.

Obviously, the location is great too, for anyone who knows the area.

I went from not sure, but having heard positive reviews to being totally convinced that this is one of the lesser-known top-value hotels in Mumbai. I wouldn't hesitate for a second to recommend it to a friend or family coming to Bandra or anywhere in the Western suburbs.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank GunnersMcG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this review, 13 March 2014
Dear Guest,
We appreciate the positive feed back and are overjoyed to know that you were impressed with the outstanding service and also that the team went out of their way to help your mother.We also would like to thank you in advance for being our brand ambassador and recommending the Executive Enclave to your family and friends.
Looking forward to having you and your family with us in the near future.
Kind Regards
Norbert Pinto
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 21 February 2014

I visit Mumbai at least once every year and I have stayed in many hotels there, including 5*. I know the city fairly well as I lived there for eight months in 2010/11. Bandra is my favourite area, so I was very happy to find Hotel Executive Enclave.

I formed a good impression even before I arrived because I booked three rooms and needed to make some changes to the booking. This introduced me to Mr Norbert Pinto, the head guy, and his manager Mr Anil Tellis, who dealt with the situation extremely amenably, and even gave me his mobile number in case I had any problems.
My early impression was followed through after we arrived. The ENTIRE staff at this hotel are not just excellent – they are exemplary, and when I say ‘entire staff’, I mean just that. Thanks also to Mr Arvind, Mr Jagdish, Mr Sagar, and Geeta on the front desk.
The hotel is spotlessly clean, the food is excellent with 24 hour room service, laundry service, etc. Great Value for money.
Thank you to everyone at Executive Enclave.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank CosmicTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
executiveenclave, General Manager at Hotel Executive Enclave, responded to this review, 13 March 2014
Dear Guest,
We thank you for taking the time out to post your review of your stay with us for the benefit of the travelling community.It gives us immense pleasure to know that you enjoyed your stay with us,I will definitely pass on your regards to the team members mentioned.
We look forward to having you with us on your next visit to mumbai.
Kind Regards
Norbert Pinto
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Executive Enclave

Property: Hotel Executive Enclave
Address: 331 Dr Ambedkar Road | Pali Hill Bandra (West), Mumbai (Bombay) 400050, India
Region: India > Maharashtra > Mumbai (Bombay) > Bandra West
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #79 of 447 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Executive Enclave 3*
Number of rooms: 50
Official Description (provided by the hotel):
Centrally located in the heart of Mumbai, this newly renovated hotel makes for an ideal base for both business and leisure travelers. Within walking distance from the hotel is Linking Road, with its myriad of shops and budget dining venues. Business travelers will appreciate the choice of two meeting rooms, a business center, translation service, and complimentary parking. The best feature at the hotel is the hospitable staff who will go out of their way to ensure that your time in Mumbai is pleasant. Executive Enclave Hotel hits the mark for an affordable and truly comfortable hotel stay. ... more   less 
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