The booking was done through makemytrip the process is informative and user friendly. The hotel staff was cooperative and patient to solve my query on telephonic conversation.
Though the hotel is not known to taxi drivers at churchgate station they promptly take you once you give other landmarks like GPO and VT and you reach a small cross road in Rs.30 behind famous Victoria Station. In day time, its bit a task to search this small hotel inspite of its main road location because of its dark hoarding with dark background and a shop like facade.
Upon reaching at 9am, we were greeted by a friendly lady receptionist. Its flexible to check in before 12pm provided you check out in 24hrs as we booked for just one day. The hotel is slim and tall. The lift and corridors are not luggage friendly. But the hotel is clean and well maintained. The hotel has 5 floors with a moderm dining area on the top. Its a closed room dining but one can see old city architecture roofs from the terrace.
We booked a deluxe room which is good for a stay of single or couple without many luggage. The bed is comfortable and clean but the room is small with little scope to move around. The window ac is not clean but gives cooling to the room. There is a single storage available for storage and chair which cant be used due to lack of space. The lighting and tapestry are smooth enough to unwind a hectic shopping day at colaba.
The bathrooms are old fashioned with required facilities of western toilet, shower and washbasin. But the flush was not jammed in our room. There were mosquitoes in bathroom. Bathroom kit was not sufficient.
The room service was late and had to remind twice. Be it petty thing like lemon or a bottle of water. Newspaper were timely available in the morning.
We had breakfast in the morning at the dining area on 5th floor. Breakfast menu had a canned mango juice, samosa, bhaji pau, bananas and bread butter along with tea or coffee. The bananas were not fresh and almost rotten. Bhaji pau was not tasty but samosa and bread toast were good.
Its the best feature of this hotel.
Its ten minutes drive away from The Gateway of India, Colaba causeway, Churchgate, Fashion street. Its just few minutes walking distance from cst. The area is safe and clean. Easy access to taxi.
Suggestions to to-be-visitors:
Its a very nice hotel to choose your stay if you want to explore colaba and just want a decent abode. Also there are other categories of room which solves the problem of small rooms. And once you are in colaba hardly you ll prefer eating in hotel with so many eating joints available for exploring.
So go ahead and book this hotel, I am sure you ll have a good time.
Suggestions to management:
Removate bathrooms like you have done to rooms
The main entrance hoarding of hotel requires a new look.
Overall I had a very good time shopping and visiting historic cafes in colaba. Thank you Hotel Landmark Fort and its team for a comfortable stay. I would definitely book it here only next time I come to mumbai.
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