We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
The Westin Mumbai Garden City
Ranked #6 of 447 Hotels in Mumbai (Bombay)
Certificate of Excellence
Frisco, Texas
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great stay”
Reviewed 1 August 2014

I was there for 6 days and could not expect a better experience. The front desk staff are always there to say great you and offer assistance. I was able to learn more about India and its history after several conversations with the night shift manager as I would come in and out of the hotel. They truly take pride in their service and are sincere when they wish you a good day or ask how your day went. The food is excellent regardless if you are an adventurous diner or not. The chef came to my table daily to offer me an explanation of the local cuisine and actually had some crepes made for me. He even walked me through the buffet and educated me greatly. I had a great stay and will return again in 6 months for my next trip to Mumbai.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank ryanc730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, 4 August 2014
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We value your feedback and shall surely share your kind words with the entire team. We would like to thank you for letting us know how impressed you were with the service you received. Our team prides itself on truly value the experience we create for our guests and will be happy to hear that they have managed to meet your every need. Team Westin looks forward to welcoming you back for many more enriching moments.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,558 reviews from our community

Traveller rating
    1,046
    396
    58
    20
    38
See reviews for
209
171
90
956
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (397)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bengaluru, India
Level Contributor
133 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 31 July 2014 via mobile

It's a great Business hotel with plush rooms with great spread on Breakfast and complimentary wifi. Rooms have a great view of Mumbai and the nearby woods. It is also closer to a mall (just 100m walk) with all kinds of shops and food court. They also have a great collection of wines.

Stayed May 2014
Helpful?
Thank Ajay0680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, 4 August 2014
Dear Guest
Thank you for providing us with a feedback on your recent stay experience. It is inspiring to know your over all stay experience and comments on our facilities and services. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, internet connectivity, view as well as your specific appreciation of our collection of wines. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back for many more uplifting moments at The Westin Mumbai Garden City.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
london
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 31 July 2014

Excellent Hotel in Goregaon (suburb of Mumbai)

Rooms are spacious and hotel amenties are excellent. Modern interior giving you a sense of luxury. The restaurants are excellent especially the Indian restaurant. Buffet breakfast is fantastic with a good choice of healthy options.

Highly recommended especially if you need to be near this location.

Room Tip: Transfer time from the international airport in 20 mins. Higher floors have amazing views.
See more room tips
  • Stayed March 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jamboLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, 4 August 2014
Dear Guest
We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. We aim to send the guest home feeling better than when they first arrived. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, buffet breakfast as well as your dining experience at our Indian venue Kangan. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cuttack, India
Level Contributor
50 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 30 July 2014 via mobile

This is my 3rd stay in this property . Every thing was perfect as usual that's why expataction increased without any compromising . Lovely saty . Breakfast in 18 th floor & Spa in 4th floor (specially thanks to miss Zara, the therapist ) till now in my mind . This time the was amesing due to heavy rain fall . I enjoy a lot from my room through floor to ceiling glass without noise .

Stayed July 2014, travelled solo
Helpful?
1 Thank SRBiswal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, 31 July 2014
Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, buffet breakfast as well as the Heavenly Spa By Westin™. The Heavenly Spa By Westin™ is one of our signature facilities and offers treatments that give you a feeling of tranquillity and well-being. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 22 July 2014 via mobile

I was here during the Jewelery exhibition on 18th July. The front desk staff named Gita was extremely helpful with the booking. On request for a spacious room with 2 queen size beds at a higher floor, we were immediately attended to our request. Breakfast was delicious. Sirport is just a 25 min. ride. Stay was short but i hope I stay here again in future.

Stayed July 2014, travelled on business
Helpful?
Thank Manjaska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, 24 July 2014
Dear Guest
Thank you for your patronage to our hotel. We would like to thank you for letting us know how impressed you were with the service you received. Our team is delighted to hear that you enjoyed our facility and services, especially the location, comfort of the room as well as the buffet breakfast. We appreciate you spending the time to share your experiences with us and shall surely share your kind words with the team. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
614 reviews
161 hotel reviews
common_n_hotel_reviews_1bd8 285 helpful votes
Reviewed 21 July 2014

I stayed in this hotel recently.(13 to 19 July 2014).Every staff member is ready to step outside his/her own frames of reference, when it comes to serving the guests. The boundaryless behaviour of the Chef community really impressed me. Every chef can see beyond the perspective gap-they connect with the guests so effortlessly. For e.g. Seasonal Tastes Chef came and interacted with me in KANGAN restaurant. My sincere thanks to Chef Selva and Chef Karthik-South Indian food is so authentic and delicious The In Room Dining staff are very time conscious-they work with clock like precision.Thanks a million to all the staff members for the hospitality offered during the seven day stay.One of the top three hotels in India, i HAD EVER SEEN that offers exceptionally professional service, The hustle and bustle at the hotel has been very enticing and encouraging

  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Kesava_Mallia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, 23 July 2014
Dear Guest
We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. It was delightful to read that you enjoyed our services and overall dining experience at The Westin Mumbai Garden City. The guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Westin looks forward to welcoming you back for many more enriching moments.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Abu Dhabi, United Arab Emirates
Level Contributor
34 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 July 2014

Arrived about 11:30pm and had to wait more than 20mins, which I never experienced in last five years. after check-in had to wait for lift about 5 to 10 minutes as one out of two working lifts are in maintenance. Lift is too small and you will scared if you are alone in lift.

I got the park view room on topmost floor (I guess 32 floor). Room is spacious and bed is starwood hotel standards.

No weighing scale in the room and is available on request (this is not usual in starwood hotels). Amenities in washroom need to be arranged properly and not checked / filled / replaced whenever they cleaned my room.

Breakfast is good, they have different stalls like continental, bakery, Indian with lots of verity, but lacks directions. there is no indication which side is continental, Indian and Bakery items.

I have shared all may experience with duty manager and suggested solutions. hope they will improve someday.

nest time I would think twice before I choose this property.

Room Tip: Try for top floors on park side
See more room tips
  • Stayed June 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Satish M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this review, 8 August 2014
Dear Guest
Thank you for your feedback. Our team is delighted to hear that you enjoyed our facility and services, especially the Heavenly® Bed and breakfast buffet at Seasonal Tastes. I am sorry to learn of your concerns during your recent stay and at the outset would like to offer my sincere apologies for the disappointment you have expressed. Our team truly prides itself on being able to provide a home away from home to our patrons. It is therefore extremely disappointing to have let you down on this occasion. Please be assured that I have personally shared your feedback with our team so we can work on taking appropriate action to prevent any guests being similarly inconvenienced in the future. We truly value your business and hope you will give us the opportunity to host you once again at our hotel and make your experience a rejuvenating one. Please do reach out to me directly prior to your next visit.
Be well
Anuraag Bhatnagar
Area General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mumbai (Bombay) hotels
7.3 mi away
Sofitel Mumbai BKC
Sofitel Mumbai BKC
#2 of 447 in Mumbai (Bombay)
4.5 of 5 bubbles 3,413 reviews
17.4 mi away
The Taj Mahal Palace
The Taj Mahal Palace
#3 of 447 in Mumbai (Bombay)
4.5 of 5 bubbles 6,665 reviews
17.2 mi away
The Oberoi, Mumbai
The Oberoi, Mumbai
#1 of 447 in Mumbai (Bombay)
5.0 of 5 bubbles 2,103 reviews
Show Prices
Show Prices
Show Prices
17.1 mi away
Trident, Nariman Point
Trident, Nariman Point
#10 of 447 in Mumbai (Bombay)
4.5 of 5 bubbles 2,877 reviews
12.6 mi away
Four Seasons Hotel Mumbai
Four Seasons Hotel Mumbai
#11 of 447 in Mumbai (Bombay)
4.5 of 5 bubbles 1,701 reviews
4.9 mi away
JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar
#4 of 447 in Mumbai (Bombay)
4.5 of 5 bubbles 1,363 reviews
Show Prices
Show Prices
Show Prices

Been to The Westin Mumbai Garden City? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Mumbai Garden City

Property: The Westin Mumbai Garden City
Address: Oberoi Garden City, Mumbai (Bombay) 400063, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Mumbai (Bombay)
#6 Luxury Hotel in Mumbai (Bombay)
#6 Spa Hotel in Mumbai (Bombay)
#9 Family Hotel in Mumbai (Bombay)
#12 Romantic Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Official Description (provided by the hotel):
With close proximity to the International airport, business centers and shopping centers, Westin Mumbai Garden City offers you a perfect combination of comfort and convenience.Each of our 269 spacious guest rooms feature floor-to-ceiling windows that reveal the moving mural of Mumbai. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Starwood APAC, Travel Republic (UK), Southall Travel, Expedia, Hotels.com, Agoda, Priceline, Odigeo, Traveltool, S.L.U., TripOnline SA, Cancelon and HotelQuickly so you can book your The Westin Mumbai Garden City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing