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“Warm Hospitality”

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The Westin Mumbai Garden City
Ranked #3 of 465 Hotels in Mumbai
Certificate of Excellence
Reviewed 3 August 2014 via mobile

Driver was great from the moment i set foot out of the AirPort!

And he Was ever so helpful to meet my needs!

The receptionist Was eager to make the stay Great!

Great Job westin garden City !

Food in the seasonal restaurant Was awesome ! There Were wide varietés! Being a weekend, they even throw in unlimited free flowera of wine, beer, sparkling, vodka and whisky! Unheard of!

Stayed: August 2014
Thank Jasmine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded 4 August 2014

Dear Guest
We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for letting us know how impressed you were with the service you received. We aim to send the guest home feeling better than when they first arrived. It was delightful to read that you enjoyed our services and overall dining experience. The guest experience is our highest priority and it is always gratifying to receive such valuable comments. Team Westin looks forward to welcoming you back for many more memorable moments.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,302 - 1,308 of 2,101 reviews

Reviewed 2 August 2014

Seasonal tastes on the 18th floor is an amazing restaurant with excellent ambiance.
Modern interior giving you a sense of luxury. The restaurants are excellent especially spalsh restaurant on poolside. Buffet lunch is fantastic with a good choice of healthy options. Highly recommended especially if you need to be near this location.

  • Stayed: August 2014, travelled on business
    • Cleanliness
    • Service
Thank Gireesh36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded 4 August 2014

Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team is delighted to hear that you enjoyed our facility and services, especially the ambiance as well as the dining experience at Seasonal Tastes and Splash. We pride ourselves in offering a personal and instinctive service, and a sensory – rich environment that evokes a feeling of tranquillity and well-being, nourishing your soul within a bustling city like Mumbai. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

Very good business hotel in Western Suburb of Mumbai. Stayed in a suite that was extremely luxurious and spacious. Fast wifi. Only the food is a bit of a disappointment. At a hotel of this class the expectations are quite high and the food did not live up to it. The breakfast was great though. The Kangan Indian restaurant needs to a get a good chef who can cook authentic Indian food.

  • Stayed: June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank Subramanian V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded 8 August 2014

Dear Guest
We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. We aim to send the guest home feeling better than when they first arrived. We have also noted the disappointment you have expressed concerning your dining experience at our Indian venue Kangan. During your next visit please feel free to contact our food and beverage team for any culinary preferences and we will do our best to accommodate your requirements. We thank you for your understanding and appreciate you taking the time to bring your concerns to our attention. We look forward to your return visit!
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 August 2014

I was there for 6 days and could not expect a better experience. The front desk staff are always there to say great you and offer assistance. I was able to learn more about India and its history after several conversations with the night shift manager as I would come in and out of the hotel. They truly take pride in their service and are sincere when they wish you a good day or ask how your day went. The food is excellent regardless if you are an adventurous diner or not. The chef came to my table daily to offer me an explanation of the local cuisine and actually had some crepes made for me. He even walked me through the buffet and educated me greatly. I had a great stay and will return again in 6 months for my next trip to Mumbai.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Service
Thank ryanc730
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded 4 August 2014

Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. We value your feedback and shall surely share your kind words with the entire team. We would like to thank you for letting us know how impressed you were with the service you received. Our team prides itself on truly value the experience we create for our guests and will be happy to hear that they have managed to meet your every need. Team Westin looks forward to welcoming you back for many more enriching moments.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014 via mobile

It's a great Business hotel with plush rooms with great spread on Breakfast and complimentary wifi. Rooms have a great view of Mumbai and the nearby woods. It is also closer to a mall (just 100m walk) with all kinds of shops and food court. They also have a great collection of wines.

Stayed: May 2014
Thank Ajay0680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded 4 August 2014

Dear Guest
Thank you for providing us with a feedback on your recent stay experience. It is inspiring to know your over all stay experience and comments on our facilities and services. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, internet connectivity, view as well as your specific appreciation of our collection of wines. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back for many more uplifting moments at The Westin Mumbai Garden City.
Be well
Anuraag Bhatnagar
Area General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

Excellent Hotel in Goregaon (suburb of Mumbai)

Rooms are spacious and hotel amenties are excellent. Modern interior giving you a sense of luxury. The restaurants are excellent especially the Indian restaurant. Buffet breakfast is fantastic with a good choice of healthy options.

Highly recommended especially if you need to be near this location.

Room Tip: Transfer time from the international airport in 20 mins. Higher floors have amazing views.
See more room tips
  • Stayed: March 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank jamboLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded 4 August 2014

Dear Guest
We are pleased to hear of your experiences from your recent visit with us and delighted you found your stay uplifting. We aim to send the guest home feeling better than when they first arrived. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, buffet breakfast as well as your dining experience at our Indian venue Kangan. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 July 2014

This is my 3rd stay in this property . Every thing was perfect as usual that's why expataction increased without any compromising . Lovely saty . Breakfast in 18 th floor & Spa in 4th floor (specially thanks to miss Zara, the therapist ) till now in my mind . This time the was amesing due to heavy rain fall . I enjoy a lot from my room through floor to ceiling glass without noise .

Stayed: July 2014, travelled solo
1  Thank SRBiswal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWestinMumbai, General Manager at The Westin Mumbai Garden City, responded to this reviewResponded 31 July 2014

Dear Guest
Thank you for your patronage to our hotel and for taking the time to share your experiences with us. Our team is delighted to hear that you enjoyed our facility and services, especially the comfort of the room, buffet breakfast as well as the Heavenly Spa By Westin™. The Heavenly Spa By Westin™ is one of our signature facilities and offers treatments that give you a feeling of tranquillity and well-being. Our team prides itself on the experience we create for our guests and will be happy to hear that they have managed to meet your every need and uplift your spirits. We look forward to welcoming you back to The Westin Mumbai Garden City in the near future.
Be well
Anuraag Bhatnagar
Area General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Mumbai Garden City

Address: Oberoi Garden City, Mumbai 400063, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Mumbai
#3 Spa Hotel in Mumbai
#4 Business Hotel in Mumbai
#7 Family Hotel in Mumbai
#12 Romantic Hotel in Mumbai
Price Range: £105 - £246 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Mumbai Garden City 5*
Number of rooms: 269
Official Description (provided by the hotel):
With close proximity to the International airport, business centers and shopping centers, Westin Mumbai Garden City offers you a perfect combination of comfort and convenience.Each of our 269 spacious guest rooms feature floor-to-ceiling windows that reveal the moving mural of Mumbai. ... more   less 
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Also Known As:
The Westin Mumbai Garden City Hotel Mumbai (Bombay)

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