This being my first time to India, it was certainly a pleasant one. Upon arrival, I was surprised that the hotel security was stricter than an airport's (to which they explained it was due to a past bombing incident in another hotel).However, I must say that the staff of this hotel displayed excellent hospitality. Everyone, from the security personnel to the concierge staff were very welcoming and friendly. Special efforts were taken to make me feel welcomed and they persistently refused to let me do anything myself like opening doors, pressing lifts or even holding my handbag!
Was quite pleased with the room as it was adequately comfortable and spacious, however the view from the room was not particularly pleasant but that did not bother me at all. I had free internet access with good speed in my room thanks to my Marriott Rewards membership. The hotel was nicely decorated with a grand lobby. There was a wedding event hosted in the courtyard that evening, and it was really beautifully decorated. The hotel was quite near to the airport, but the area where it was situated seemed a little dodgy and messy, thus preventing me from venturing out of the hotel to explore the area .
As I was feeling a little tired and preferred to have my dinner in my room, I ordered room service but there was a mix up regarding my order and I felt rather disappointed that I was not able to get the meal that I asked for. And once again, the hotel staff displayed superb hospitality by rectifying my meal order, throwing in a couple of complimentary dishes like soup and dinner rolls in case I was hungry while waiting for my correct order. In fact, the manager himself delivered my meal to my room himself, and made sure that I was perfectly happy before declaring that the entire meal was FOC.
Breakfast buffet spread was good and reasonably priced, and somehow the waiters kept bringing different dishes over to my table to recommend to me to try. Tasted not bad at all.
Overall, a really pleasant stay and I would definitely recommend this hotel to anyone who's looking for a quick transit or a business trip.
Only downside is the airport-hotel transfer. I took an airport taxi to get to the hotel and was charged 200 rupees (USD 3) but my transfer from the hotel to the airport via the hotel limo cost 27USD (1500 rupees). Was a little surprising for me as other airport hotels that I've stayed in provided their own shuttle transfer to/from the airport. Would give a perfect score for this hotel if it were to provide free shuttle transfer to/from the airport.
- Official Description (provided by the hotel):
- Courtyard by Marriott® Mumbai International Airport hotel is strategically located in the heart of the central business hub of North Mumbai, easily accessible by both of the Mumbai airports. Offering the perfect combination of amenities for business travelers, enjoy well appointed rooms, refreshing suites, contemporary & vibrant dining options, comfortable Marriott bedding and functional work spaces. Stay connected anywhere in our airport hotel in Mumbai by using the hotel's high speed internet services, or relax and rejuvenate from the comfort of our swimming pool! As one of the newest Mumbai hotels near the Airport, you can expect attentive Marriott service along with modern conveniences. Known for our event facilities and catering services, we offer unique function space for meetings, conferences or events and on-site event planners to coordinate every detail. Our Courtyard by Marriott hotel near the International Airport in Mumbai promises you a refreshing business experience! ... more less
- Reservation Options:
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- Also Known As:
- Courtyard Mumbai International Airport Hotel Mumbai (Bombay)