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“Impeccable hospitality”

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Courtyard by Marriott Mumbai International Airport
Ranked #12 of 465 Hotels in Mumbai
Certificate of Excellence
Reviewed 15 June 2014

Stayed here during my business trip from 10th to 13th June, and was impressed with the warm hospitality I received throughout my stay - from the driver who picked me up from airport to front desk to the waiter at restaurant during breakfast. At every step of the way, you find friendly staff to make your stay comfortable.

The buffet breakfast spread was a mix of western and Indian options, however, the taste of black coffee wasn't to my liking, the cappuccino was slightly better.

The room is spacious, clean and comfortable. The toilet is also spacious, clean and well-lighted.

Stayed: June 2014, travelled on business
Thank Elssyteo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this reviewResponded 18 June 2014

Dear Guest,

Greetings from Courtyard by Marriott, Mumbai International Airport!

We thank you for choosing our hotel for your stay in Mumbai.

At Courtyard by Marriott, Mumbai International Airport, it is our goal to provide consistent and top-notch service to all our guests. It brings us immense pleasure to know that our service has always been excellent during your visits.

Your words of praise for our service, our culinary offerings and the airport pick up has encouraged us to scale greater heights of excellence.

We value your continued loyalty towards our hotel and look forward to serve you again and again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,487 - 1,493 of 2,212 reviews

Reviewed 14 June 2014

A definite step up from the typical (very good, but predictable) Marriott Courtyard in the US. Asian restaurant on the second floor was awesome. Great breakfast buffet. And a good nights sleep was priceless. Very convenient to Domestic terminal.

  • Stayed: June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank actonma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this reviewResponded 18 June 2014

Dear Guest,

Greetings from Courtyard by Marriott, Mumbai International Airport!

Thank you for taking time out to write a review about our hotel on TripAdvisor. I am glad to know that you had a cheerful experience during your visit.

The team at our Asian restaurant - Red Zen is thrilled to read your appreciation for the service and food provided. We are also delighted to read your excellent review for the breakfast served at MoMo Café and the comfort of the room.

Thank you once again for choosing to stay with us. We look forward to serve you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 June 2014

I have to agree with previous commet, smoothest and quickest check in ever ! (as well as check out). We stayed one night and found all staff so frendly/helpful, made my wife and I so very much welcomed indeed. Room was great could not fault it, we had dinner/drinks in the hotel which we both very much enjoyed. Well done to all the staff, please keep up the good work !

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Thank ItalianJohnny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this reviewResponded 18 June 2014

Dear Guest,

Greetings of the day!

Thank you for taking time out to write a pleasant review about our hotel on TripAdvisor. We are delighted to know about your experience.

Your appreciation for our arrival & departure experience, food and service has truly encouraged the team to scale greater heights of excellence. Thank you once again for staying with us.

We look forward to serve you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 June 2014

Courtyard by Mariott has the smoothest check-in..even better than Taj.Too bad I stayed for just a night.Staff is utterly professional in its dealings.It is close to airport.Has pick-up facility.Extra bed was provided and was laid out in just no time at all.It is difficult to find courteous staff in Mumbai.Two things that was not upto the mark was the lack of any chandlier in the reception area(which the highlight of all other Mariott properties)and the timings of swimming pool.When we ventured out at around 11.00a.m.it was closed.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank instanttraveller_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this reviewResponded 18 June 2014

Dear Guest,

Greetings of the day!

Thank you for choosing to stay with us. I am pleased to know that you enjoyed your stay at Courtyard by Marriott, Mumbai International Airport.

The team is thrilled to read your appreciation for our services and amenities. Our hotel is indeed located close to both the airport terminal and is thus preferred by many travelers. I am happy to read your recommendation for our hotel on TripAdvisor.

However, I am disappointed to know that you were unable to use the pool during your stay. The pool was closed for maintenance and repair for a few days.

Thank you once again for taking time out to write a pleasant feedback about our hotel on TripAdvisor. We look forward to serve you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport

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Reviewed 7 June 2014

Chef Jackie produces the finest Asian creative meals in the county.. A world class place and certainly the dining gem of the region wonderful food and service.

It has been replaced by another Asian restaurant which I haven't tried yet. I understand that they are serving sushi as well as different Thai and Japanese dishes.

  • Stayed: May 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Thank SreedathTulamandi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this reviewResponded 12 June 2014

Dear Guest,

Greetings from Courtyard by Marriott, Mumbai International Airport!

Thank you for taking time out to write a review about your wonderful visit to Red Zen.

Chef Jackie and the team at Red Zen is thrilled to read your appreciation. We assure you that we will continue to deliver prompt, attentive and top-notch service and food to all our guests.

Thank you once again for choosing to stay with us. We look forward to serve you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2014 via mobile

Ideal for all genres of visitors. Superb value for money. Located very near to the airport. The breakfast spread had a lot of varieties ro choose from. We also got access to the executive lounge which serves drinks and snacks in the evening. A really good place to unwind. Thumbsup!!

Stayed: February 2014, travelled with family
Thank Tania M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this reviewResponded 12 June 2014

Dear Guest,

Greetings of the day!

Thank you for taking time out to write an amazing review about our hotel on TripAdvisor. We are truly delighted to read your feedback.

The title of the review itself has brought a smile on each one of us. Your words of praise for our breakfast and executive lounge has encouraged us to scale greater heights of excellence.

We would like to assure you a wonderful experience on all your future visits. The entire team at Courtyard by Marriott, Mumbai international Airport looks forward to serve you again and again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2014

Having complained about my last stay at this property, I was ensured that my next stay would be perfect and it was, without exceptions :)
Nothing wrong with this property, but the people at Momo Café were very arrogant, to the extent that they denied putting some salt & chilli powder to my egg at Breakfast;

But as promised, this stay was perfect: Right from the arrival to departure: My room was ready before I arrived (I had asked for an early checkin) and also to specify the Momo café experience was perfect.

I would definitely say that this property takes some serious actions from the customer feedback and try to bridge the Gap: This is what is required to sustain in this competitive world:
Cheers to this property:

Room Tip: Choose a Pool facing room
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  • Stayed: June 2014, travelled with family
    • Value
    • Rooms
    • Service
3  Thank amit sawant
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardMumbai, General Manager at Courtyard by Marriott Mumbai International Airport, responded to this reviewResponded 6 June 2014

Dear Guest,

Greetings of the day!

Thank you for choosing to stay with us. We are glad you gave us an opportunity to serve you again and you had a delightful experience at our hotel.

Every day, we strive to provide our guests excellent service and help them have a refreshing stay with us. Your words of praise for the hotel, the breakfast and service has truly inspired us and motivated us to achieve higher levels of excellence.

We thank you once again for the wonderful feedback and look forward to welcoming you again!

Best regards,
Vikas Kapai
General Manager, Courtyard by Marriott, Mumbai International Airport

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Mumbai International Airport

Address: CTS 215, Carnival Cinemas, Andheri Kurla Road | Andheri East, Mumbai 400059, India
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in Mumbai
#8 Family Hotel in Mumbai
#12 Luxury Hotel in Mumbai
#12 Spa Hotel in Mumbai
#15 Business Hotel in Mumbai
Price Range: £102 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Courtyard by Marriott Mumbai International Airport 4*
Number of rooms: 334
Official Description (provided by the hotel):
Courtyard by Marriott Mumbai International Airport is strategically located in the heart of the central business hub of North Mumbai, easily accessible by both of the Mumbai airports. Offering the perfect combination of amenities for business travelers; well appointed rooms, refreshing suites, contemporary & vibrant dining options and comfortable Marriott bedding, our hotel in Mumbai, India is ideal. Stay connected anywhere in our airport hotel in Mumbai by using high speed internet services, or relax and rejuvenate from the comfort of our swimming pool! As one of the newest Mumbai hotels near the Airport, you can expect attentive Marriott service along with modern conveniences. Known for our event facilities and catering services, we offer unique function space for meetings, conferences or events and on-site event planners to coordinate every detail. Courtyard by Marriott Mumbai International Airport promises you a refreshing business experience! ... more   less 
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Also Known As:
Courtyard Mumbai International Airport Hotel Mumbai (Bombay)

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