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“Small but very stylish hotel with great service” 5 of 5 bubbles
Review of Svenska Design Hotel, Mumbai (Bombay)

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Svenska Design Hotel, Mumbai (Bombay)
Ranked #28 of 440 Hotels in Mumbai (Bombay)
Certificate of Excellence
London
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Small but very stylish hotel with great service”
5 of 5 bubbles Reviewed 14 January 2012

I loved the fact that as soon as I entered the hotel, everyone from the valet to the doorman to the front office staff knew my name and welcomed me back to Svenska Mumbai. I had stayed there exactly one year back and never expected this kind of a response. Guess only a small hotel with good staff can accomplish that and Svenska is exactly that. Stylish place with friendly team, who instantly make you feel comfortable and at home. Dressed unconventionally (for a 5-star hotel) in Wrangler jeans with linen jackets, the staff truly know their stuff. The butlers are excellent, helpful yet not intrusive. The complimentary massage at the end of a tiring day is sooo welcome. Guess the only negative is that you have to book welll in advance as the last 2 times I wanted to stay, they were sold out. Keep up the good work Svenska and may your tribe increase.

Room Tip: Higher floors are quieter and have better views, especially the front side!
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  • Stayed January 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Julia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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462 reviews from our community

Traveller rating
    313
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    40
    13
    18
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (75)
Date | Rating
  • Arabic first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Swedish first
  • Any
English first
Bangalore
Level Contributor
49 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 bubbles Reviewed 10 January 2012

Everything was perfect when I checked in. The big room, restaurant, room service and staff.
Trouble came next morning when there was no hot water in the shower. For 30 mins, I kept talking to the butler, front desk and everybody else but nothing happened. Out of frustration, I stepped into an ice cold shower, got a headache and checked out of the hotel immediately.
The front desk were not apologetic and just gave me a small discount and let me go!!
You decide, whether such attitude is acceptable to you as a customer.

  • Stayed January 2012
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank visualiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeshZed, Owner at Svenska Design Hotel, Mumbai (Bombay), responded to this review, 17 January 2012
Dear Reviewer, we have investigated the matter further and are extremely sorry for the inconvenience caused to you due to a pipe burst that resulted in non-availability of hot water in a few rooms for a short while. Our team could definitely have managed the issue better and properly explained the situation to you, which was rectified immediately thereafter. Unfortunately, you had checked out by then. As a gesture of our sincerity and commitment to our valued guests, we would like to offer you a complimentary night stay at Svenska during your next trip to Mumbai or Bangalore. I would like to thank you in advance for the the opportunity to host you again at Svenska. With warm regards, Zia (CEO)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 5 January 2012

Tucked away in Lokhandwala, Mumbai is this fascinating place.. Great sense of style and very comfortable.. Definitely worth considering for anyone visiting Mumbai and having work in the vicinity..

  • Stayed December 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Kunal S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jeddah, Saudi Arabia
1 review
5 of 5 bubbles Reviewed 11 December 2011

A good quality business hotel...nice spacious rooms, quality, cleanliness....just the right location....off the main road but easily accessible...hence less road noise...

wht made it stand out was the little touches....a library on each floor for reading...an ipod and PS2 for unwinding...

hope they did something for visibility when passing the road...

  • Stayed November 2011, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Suhail P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 4 December 2011

I have just stayed at the newly opened Svenska Hotel in Mumbai and it is fabulous . It is unique in the sense that it is very stylish , good sized rooms , excellent amenities and great value . Mumbai lacks 3* and 4 * hotels but this is like a 5* with 3 * pricing . The restaurant and bar are small and intimate and perfect if you are on business and dont want to be in a stuffy 5* . It is also great for women travelling alone and the staff are all young and eager to may the stay as comfortable as possible . Would def recommend it .

  • Stayed November 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BoudoirLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeshZed, Owner at Svenska Design Hotel, Mumbai (Bombay), responded to this review, 6 December 2011
Dear Guest, thank you so much for your wonderful review. Our team is delighted that you enjoyed your stay at Svenska Mumbai and took the effort to put in such a positive review on TripAdvisor. Hope your travel brings you to Mumbai again (or Bangalore for that matter as we also have a beautiful property there) and we would love to have you stay with us soon again. With warmest regards!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kozhikode, India
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 5 November 2011

a good business hotel . good location .Truly impressed by the quality of rooms, cleanliness . but had a very bad experience while checking out . i had told to arrange a taxi to the airport but the taxi was 45 minutes late and i missed the flight !!!!!!!. And i was kept on telling the taxi is on the way and will reach in the next 5 munites . this was irresponsible on the part of the staff there causing a big loss . i had to take two connecting flights and a train to reach back home .

Room Tip: make sure you get everything on time
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  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank amithbale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ZeshZed, Owner at Svenska Design Hotel, Mumbai (Bombay), responded to this review, 22 November 2011
Dear Reviewer,

Thank you for taking the time and making the effort to share your experience about your stay at Svenska Design Hotel, Mumbai. We are very pleased with your positive feedback on the quality of the rooms, cleanliness, etc. and appreciate your positive comments on our hotel. However, it is very unfortunate that you missed your flight due to the delay in arrival of your taxi. While we have limited control over third-party taxi companies and our staff can only communicate what these taxis tell them, but we take full responsibility for the incident and profusely apologize to you for the same. We would appreciate the opportunity to host you again at Svenska and as a small gesture, we would provide you with complimentary airport transfer in our own hotel vehicle, which I assure you would get you to the airport in the best of comfort and time.

With best regards!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 November 2011

Though I live in Mumbai, but Svenska's Diwali offer was simply too attractive to miss. So my wife and I decided to go for a weekend break at Svenska Mumbai. Though we had a bit of trouble finding the hotel (its really small and doesn't even look like a hotel from outside), but our initial concerns were wiped away as we stepped into a chic, dimly lit lounge-club type lobby (tiny again) and were straight-away offered a drink by one of their European staff. The welcome drink (Asian Ginger Fizz) was simply brilliant.

Over the next two days, we hardly moved out of the hotel and had the most amazing time. The young staff (in smart Wrangler jeans uniform) pampered us silly -- it was like we were living as personal guests of an old friend. Everyone knew and addressed us by our names; the complimentary in-room spa treatments were out-of-the-world (though at 20mins were too short for our liking); loads of entertainment options with nice collection of DVDs as well as gaming (I had a sore arm at the end of my stay with my tennis practice on their Wii) along with a nice touch of an iPod dock, where I instantly hooked my iPod and it remained there over our entire stay. Top class Crabtree & Evelyn toiletries to our delight (best soap of them all) and the most heavenly bed with the softest linen.

Last but not the least, the restaurants are amazing. Again very compact, but plenty of choice, with multi-cuisine bistro, a nice casual outdoor deli, cozy lounge bar and the best of all, Miro, the Mediterranean restaurant with the best Spanish food I have had in the country. Cannot wait for their roof-top pan-Asian restaurant to open next and have already planned our anniversary celebrations at Svenska's top-floor luxury suite!

Room Tip: We stayed in the base category room, but it was as spacious as the best 5-stars in Mumbai. We check...
See more room tips
  • Stayed October 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Sam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Svenska Design Hotel, Mumbai (Bombay)

Property: Svenska Design Hotel, Mumbai (Bombay)
Address: Sab T V Lane, Off Link Road | Opposite Laxmi Industrial Estate, Andheri West, Mumbai (Bombay) 400053, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Mumbai (Bombay)
#23 Spa Hotel in Mumbai (Bombay)
#24 Luxury Hotel in Mumbai (Bombay)
#35 Romantic Hotel in Mumbai (Bombay)
#43 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Svenska Design Hotel, Mumbai (Bombay) 4.5*
Number of rooms: 29
Official Description (provided by the hotel):
Svenska Design Hotels are a collection of luxury boutique designer lifestyle hotels from Sweden, part of the Worldhotels 5-star Deluxe Collection. The chic and trendy hotel has various food & beverage offerings, including French-style Bistro for all-day-dining; Delicatessen offering fresh breads, bakes & confectionery; specialty Mediterranean fine-dining restaurant; Tapas bar with inventive cocktails and beverages; rooftop al-fresco Indian specialty restaurant & bar; and conferencing/ banqueting facilities.Focused on highly personalized guest experiences, Svenska offers plethora of complimentary guest services, including:- 24x7 Private Butler Service- High-speed WI-FI Internet across the property- Welcome Drink on Arrival- Breakfast- In-room Spa Treatments (Daily 20mins massage)- High Thread-count Egyptian Cotton Linen- Top-end Crabtree & Evelyn Toiletries- Access to Swimming Pool and Fitness Centre- Two Bottles of Mineral Water- Tea-Coffee Making Facility. All these are completely free-of-charge. In addition, each room has 40" Sony TVs and DVD players with a collection of movies-on-demand. Fully-stocked Mini-bar, IPod Docking Stations and Mood Lighting are also standard features in every room. Various other gadgets are also available complimentary on-request, including IPads, Sony PS3 and Nintendo WII gaming consoles with selection of games, and much more. Svenska Mumbai is located in the heart of Lokhandwala Complex amidst North Mumbai's largest, commercial and residential district of Andheri West, Versova, Oshiwara, Malad and Juhu. The hotel is at a walking distance from the Ambani Hospital, leading Bollywood studios, shopping malls, multiplexes, bars, restaurants and coffee shops. It is located 5km from Andheri Railway Station and 8km from Chhatrapati Shivaji Airport. ... more   less 
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Also Known As:
Svenska Design Hotel, Mumbai (Bombay) Hotel Mumbai (Bombay)

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