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“General Review”
Review of Sai Palace Hotel

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Sai Palace Hotel
Ranked #49 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
1 review
“General Review”
Reviewed 11 August 2014

Comparing the rates of Mumbai hotels as to that of room size, cleanliness , gestures , services , check in procedures , reconfirmation of booking by phone calls , pick up from the airport and drops to the respective locations ( based on availability and routes) , this is one of the best hotels to stay in. As our office is at Solitaire Corporate Park and it is a 2 minutes walking distance , I prefer to stay here if not at our company guest house. The improvement areas are promptness in the services ( like supplying water bottles and TV operation) . Healthy and nutritious breakfast with a wide range available. Food quality is much better than normally available at Mumbai restaurants. Prices are reasonable. Try to get corporate discount as room rents. It is equipped with a small but handy gym to take a regular work out.

Room Tip: Room sizes are almost similar . Try to choose rooms facing the opposite of the roads. You would be a...
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  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Subh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • Japanese first
  • Any
English first
Mumbai (Bombay), India
Level 6 Contributor
179 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 7 August 2014

I wanted to book a room here for a visiting colleague and asked them to block a room for me and that i would be coming in to see the room and would then make an advance payment which the reservations department agreed to.
The next day i called to confirm my booking after seeing the rooms and was told that the room has been given away to a group because they made an advance payment.
I told the girl in reservations that this was unethical since I was already in talks with them and they should have at least informed me before giving the room away, to which she lied that she didn't know about it and it was the sales department who gave the room away.
I don't work in the hospitality industry, but even i know that the sales department makes the pitch and passes it on to reservations who make the actual booking. The girl just shrugged it off saying she couldn't do anything, not caring obviously that she had left me in the lurch.
Absolutely unprofessional and unethical behavior.

Room Tip: Doesn't matter, they will probably give your room away anyway.
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  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Jensom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 July 2014

I had my event on Jun,2014.It was a wedding reception.The ambience of the hotel is very beautiful.The food as well as the service of the staff is excellent.The food was so delicious that all my guest praised me like anything.I was very proud and satisfied by doing my event at Sai Palace.I am very very very very Thankful to Mr. Yuvraj (The gem kind of Person ) and his whole team for making my wedding so special & memorable.

THANK YOU SO MUCH GUYS..............

Room Tip: Feel positive vibes when we enter the lobby.
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  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Shambhu1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 June 2014 via mobile

Last night dinner was way too good ..the ambience is very soothing staff n Mgmt is extremely courteous n polite.. we started off with "chatpatta jhinga" which just kept ur taste buds wating for more ..later some fish khassi along with neer dosa n achappam ...a sheer delight.. winded with pan kulfi...( a must have)..all i can say is compaired to what u get n what u pay...u feel like a winner...just cant wait to go back..thanks for a lovely evening.. can't wait for my next visit.

Stayed June 2014, travelled with family
Helpful?
Thank Suhel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 6 Contributor
316 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
Reviewed 29 April 2014

This Hotel has stood up for its name far beyond than what it is and espicially from where it has come up from. It a very decent hotel located at a close proximity to the International Airport.
I found the room to be very good neat and clean. The Hotel is equiped with wireless internet which is chargable.
As it is with most of the hotels evne this hotle provides with complementory breakfast for in-house guests.
All in all a very good hotel to put up.

Room Tip: Keep it Up
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank savio_pinto12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Genting Highlands, Malaysia
Level 1 Contributor
4 reviews
3 hotel reviews
Reviewed 5 April 2014

Our group checked in here on 27th-29th March 2014. We had a good experience during our stay. Firstly, breakfast was really good with various choices & a choice of Indian & Western food. The staff was really helpful n very informative exspcially Ms. Drutika from front office. She was really helpfull thru out the trip, advising us on matters about where to shop, good food, transportation & also attending to our various l questions, while we bugged here whenever we were at the hotel lobby! Besides that , international airport is about 10 mins drive from here.Overall it was a good experience & we will definately stay here again !

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sreetheran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangkok, Thailand
Level 6 Contributor
435 reviews
398 hotel reviews
common_n_hotel_reviews_1bd8 396 helpful votes
Reviewed 31 March 2014

The hotel Sai Palace is located in the suburb of Andheri in about 10 minutes driving distance from the international airport. A free airport shuttle service is offered by the hotel. The rooms are newly furnished, tidy, and with tiled floor. The bed is comfortable. The bathroom is bright and clean.
Internet costs IRP 400.- for 24 hours use, whereby the credit can be spent over several days. A fruit platter is delivered daily. A kettle for coffee and tea is placed in the room. The breakfast was plentiful, garnished with Indian and Western food.
The main restaurant which serves Western and Indian food is situated on two levels. I tried on the three evenings Indian food which was excellent. In the direct surroundings of the hotel are some small local restaurants which I cannot recommend. The hotel is a good for business travellers, but the location is hardly suitable for tourists, unless in transit through Mumbai Airport. The taxi ride to the city centre takes about 45 minutes.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Riesst
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sai Palace Hotel

Property: Sai Palace Hotel
Address: Mahakali Caves Road, Mumbai (Bombay) 400093, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Sai Palace Hotel 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Hotel is just 10 mins from Domestic & International Airport, 7 km away from NSE Exhibition Ground. ... more   less 
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