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“Acceptable” 3 of 5 bubbles
Review of Ibis Mumbai Airport

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Ibis Mumbai Airport
Ranked #54 of 440 Hotels in Mumbai (Bombay)
Brisbane, Australia
Level Contributor
64 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“Acceptable”
3 of 5 bubbles Reviewed 8 July 2014 via mobile

I had high expectations of the Ibis Mumbai Airport hotel as I had have stayed in many Ibis hotels around the world, and they are usually great value for money. This one is at the lower end of that scale simply because of the breakfast. Rooms are clean, service is good and the location is ideal if flying in or out. Unfortunately the breakfast buffet let's the place down. Limited options such as no orange juice or multi grain bread and what is on offer is just to bland. If the buffet was up to scratch this hotel would be good value for money. Or, if they didn't offer breakfast but lowered the price a bit.

Stayed July 2014, travelled solo
Helpful?
Thank David O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan S, General Manager at Ibis Mumbai Airport, responded to this review, 29 August 2014
Dear Guest,

Thank you for your feedback. Your feedback help us grow.

We understand that you did enjoyed your stay experience with us but it was not an excellent due the mentioned shortfalls and we were not able to live up to your expectation.

Spice –it is known to please the palate of the guest everytime they visit to our hotel with new varieties, keeping in mind your feedback we have gone through several upgrades and revamps of our breakfast offerings to keep us consistent and constantly ahead. As they say, change is the only thing which is constant.

Thank you once again for your valuable feedback. Please do not hesitate to contact me should you find yourself staying with ibis Mumbai Airport in the future, as it would be our pleasure to assist in making sure your next visit is memorable for all the right reasons.

Do visit us on Facebook and stay up to date on activities planned at ibis Mumbai Airport!

Kindest Regards
Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,301 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (256)
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English first
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 July 2014

The location of the hotel is brilliant as most places of importance are nearby viz Bandra , Santacruz , , Andheri , Malad and most importantly the airport. They offer free dropping to domestic airport right in front of the airline check in counters. The rooms are decent enough and the staff is warm and friendly. We got a room for 3600 approx along with free breakfast during a seasonal offer. I was mighty pleased and recommend it to everyone coming to Mumbai.

  • Stayed June 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sumit J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan S, General Manager at Ibis Mumbai Airport, responded to this review, 18 July 2014
Dear Guest,

Greetings from ibis Mumbai Airport!

Thank you for your post on Trip Advisor. I am glad to read that you enjoyed your stay at the hotel.

It’s great to read your comments about the property; we are humbled that you consider us one of the best budget hotel in Mumbai.

Our teams were pleased to know that their efforts were appreciated.

Thank you once again for your wonderful feedback and we look forward to your future visits soon.

Like us on Facebook and stay up to date on activities planned at ibis Mumbai Airport!!

Kindest Regards
Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
Level Contributor
167 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 142 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

Was there last month on a business visit with my wife. Well located and an "efficient" business hotel. Food is a bit on the costly side but otherwise a nice hotel. The staff was very friendly and anticipated my needs.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank DrPradeepBakshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan S, General Manager at Ibis Mumbai Airport, responded to this review, 18 July 2014
Dear Mr. Bakshi,

Greetings from ibis Mumbai Airport!

Thank you for sharing your review with the trippers on TripAdvisor. I am glad that you and your wife had a comfortable stay with us.

The team at ibis Mumbai Airport is very happy to read your kind words, your commendation is our biggest compliment!

It is our endeavour to provide authentic hospitality and create memorable experiences for our guests and your brilliant feedback proves that our efforts are not wasted.

We are looking forward to welcoming you back soon.

Like our Facebook page for offers and updates.

Kindest Regards
Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida, India
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 1 July 2014

Nice Hotel, Nice location just opposite Airport, Good food at hotel restaurant. However, rooms are small, no provision of fan and difficult to stay if AC not working properly, bathrooms were also small.

  • Stayed June 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Shailesh K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan S, General Manager at Ibis Mumbai Airport, responded to this review, 29 August 2014
Dear Mr. Shailesh,

Greetings from ibis Mumbai Airport!

Thank you for your feedback. Your feedback help us grow.

We are pleased to know that you had a pleasant stay with us, liked the convenient location of our hotel which is close to the airport , also you enjoyed the dining experience at our award-winning Spice- it restaurant.

We once again thank you for your feedback and truly look forward to welcome you again at ibis Mumbai Airport!

Kindest Regards
Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
5 of 5 bubbles Reviewed 27 June 2014

The rooms are good-looking with a honest space. The king size bed is the most comfortable night sleep you could imagine and the bathroom is small but good. It’s a place you go to spoil yourself. The rooms are clean, pleasant and comfortable. The service from every person we came from security to all we contacted with ,was faultless. So friendly, but also very professional. a sign of a happy team perhaps.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kiteroshan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rohan S, General Manager at Ibis Mumbai Airport, responded to this review, 30 June 2014
Dear Guest,

Greetings from ibis Mumbai Airport!

Thank you for your kind comments on Tripadvisor and for choosing to stay with us.

We are glad to hear that you’ve appreciated the cleanliness of the rooms and had a comfortable sleep on our Ibis Sweet bed which is our Brands signature assuring comfort to the guest.

Your kind appreciation about the team's friendliness has encouraged us to consistently provide warm and professional service to our valuable guests. It will be my absolute pleasure to share your feedback with the entire team.

Thank you once again for the wonderful feedback and for giving us a 5-star rating.

Like our Facebook page for offers and updates.

Kindest Regards
Rohan Sable
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Mumbai Airport

Property: Ibis Mumbai Airport
Address: 77 Junction Of Nehru Path Plot No F, Mumbai (Bombay) 400099, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
Ranked #54 of 440 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ibis Mumbai Airport 3*
Number of rooms: 148
Official Description (provided by the hotel):
Winner HICSA Hotel of the Year 2013 | Winner of Satte Hotel of the YearWhether you're here with loved ones or on business, your hotel should be a place where you feel good. At the ibis, it is this feeling of well-being that is felt in every detail, right as soon as you come through the door of our hotel. It is this mission that motivates us every day. Day and night, our teams are at your disposal. We take care of anything. We take care of you 24/7. Your sleep is our priority. Experience the ibis room with its unique 'sweet bed' concept and 100% sound proof interiors, have a great meal at the Spice It our all day dinning restaurant, listen to lively music or play a game or just relax at the living room at The HUB bar & lounge. Do try our breakfast buffet, our award winning offerings will keep you engaged and interested. Come stay at an ibis! Well being at the best price. ... more   less 
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Also Known As:
Ibis Mumbai Domestic Airport Hotel Mumbai (Bombay)

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