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“Great Hotel, Great Location, Great Staff” 5 of 5 bubbles
Review of Meluha The Fern - An Ecotel Hotel, Mumbai

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Meluha The Fern - An Ecotel Hotel, Mumbai
Ranked #14 of 440 Hotels in Mumbai (Bombay)
Certificate of Excellence
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Great Hotel, Great Location, Great Staff”
5 of 5 bubbles Reviewed 28 April 2014

Stayed in the hotel for 4 weeks and found it very relaxing. The staff were great and very attentive and friendly. It made the stay go very smoothly. The staff in the restaurant were really friendly making sure that I didn't miss out on the 'Happy hour' offers. Location is very good with lots of restaurants around the area. Was staying on my own for work for 2 weeks and then had my girlfriend come and stay for a week. The reception arranged to upgrade my room for free (using some tokens I'd received). Used the gym extensively and the pool on the top floor. Trainers were excellent - always on hand to give advice and ended up feeling like a personal trainer. All in all can't fault this hotel and would definetly stay again.

  • Stayed April 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Christop2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 30 April 2014
Dear Trip Advisor Member,

Greetings from Meluha-The Fern!

Thank you for taking the time to share your wonderful experience with us.

We are very pleased to read your positive comments in praise of the hotel location, facilities and services provided by our entire team. Your kind words are indeed a great source of motivation and I am certain it will encourage the team to keep up the good work.

We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most gratifying and will always be our greatest reward.

It was certainly a pleasure for us to be at your service. Thank you once again for your patronage and we look forward to welcoming you back to Meluha-The Fern, Mumbai.

Warm Regards,

Renu Menghrajani
Executive Assistant Manager
Meluha-The Fern, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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603 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (126)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Houston, Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

Stayed here for a week for a business trip. Received transport from and back to airport. Driver on the way back was a little sketchy and took some back roads until I told him something and then we ended up back on main streets, but that isn't the hotel's doing. Food here was really good. When I first arrived, they tried to put my on a smoking floor, but quickly shifted me to a non smoking floor once I informed them smoking was not acceptable. Didn't utilize the spa, but they do have a small gym available for use. Had some issues with wireless internet, but they were quickly worked out after I called to the desk. Would stay here again.

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Jessica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 30 April 2014
Dear Trip Advisor Member,

Greetings from Meluha-The Fern!

Thank you for sparing your valuable time for the feedback.

We were happy to learn of your compliments on our food and service which will be conveyed to the team for whom it will be a great source of motivation. We apologize for the inconvenience you faced on the smoking floor, wireless internet and travel services. While we are glad our team took immediate corrective measures, we assure you that this is an aberration and is not reflective of our regular standards. Your feedback has been strongly taken up with those concerned to ensure non-recurrence.

We thank you once again for your feedback and look forward to welcoming you back soon to Meluha-The Fern, Mumbai.

Warm Regards,

Renu Menghrajani
Executive Assistant Manager
Meluha-The Fern, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Egypt
Level Contributor
33 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 bubbles Reviewed 13 April 2014

I stayed here for a week on Buisness ,
-Airport Complientry Pick-Up - Great service , good driver and very nice car .
-Receiption- Nice gesture .. but a little firm i dont know why ! :D
-Restaurant-Space is nice , food is good compared to a buisness hotel but a little more varitey will do
-Room:
*Space-good enough but if a little bigger would be great
*Toilet is small
*Internet speed is way to slow
*Very clean and comfortable
-Staff , very helpful and generous .
-Location , great and many options are close by

  • Stayed April 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Anwar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 19 April 2014
Dear Trip Advisor Member,

Thank you for taking the time to post your review about your experience at Meluha- The Fern, Mumbai.

Your appreciation for the hotel and our services have been shared with the team. They are delighted to learn that they could make your stay a memorable affair.

It was a pleasure for us to be at your service and we look forward to the opportunity of welcoming you again soon to Meluha –The Fern.

Warm regards,

Renu Menghrajani
Executive Assistant Manager
Meluha- The Fern,Mumbai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 6 April 2014 via mobile

Spent 10 days here. Lovely small pool with jet wave to make it worthwhile. Good food. Friendly service. The concierge can provide great sightseeing tips and organise good value cars.

Like most Indian hotels bar prices are high but there are two off licences very near...

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank aUkTraveller2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 19 April 2014
Dear TripAdvisor Member,

Thank you for choosing to stay with Meluha-The Fern, Mumbai during your recent visit to Mumbai and for sharing your appreciation with us.

We were glad to read that you had an overall pleasant stay with us and particularly value the hotel and its facilities. Your appreciative comments are most gratifying and will be shared with the whole team.

We look forward to welcoming you again soon and hope that Meluha-The Fern, remains your preferred hotel on all your future visits to Mumbai.

Warm Regards

Renu Menghrajani
Executive Assistant Manager
Meluha The Fern,Mumbai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
70 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
4 of 5 bubbles Reviewed 5 April 2014

I stayed at this hotel due to its convenient walking-distance location to my office. I had the junior suite room.

Being a business hotel (and not a luxury hotel), it has all the standard facilities and amenities. Except for the bathroom which was a bit small in size, the junior suite was fairly spacious but was less impressive than other suites at other hotels. Below are what can be improved:

- The complimentary Wi-Fi was extremely slow, in fact one of the slowest in a hotel of comparable standard.

- The TV and cable box were separate units and a bit incovenient to use. The TV screen also switched to the "screen saver" mode after a while which was annoying. There was no channel guide.

- The light control units were not easy to use.

The dinner at the only restaurant was good but the breakfast choice was limited.

The complementary airport transfer car service was good.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank hippodiver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 19 April 2014
Dear TripAdvisor Member,

Thank you for sparing your valuable time for the feedback.

We appreciate your feedback regarding the room sizes. We have several categories of rooms of varied sizes to suit our discerning guests.

We have shared your feedback on the complimentary Internet speed with our IT team and rest assured the necessary steps will be taken to improve the quality of our Internet connection to better meet your needs on your next visit. Also do note, we offer our guests an added hi-speed internet connection on a chargeable basis.

Your comments of the restaurant, and technicalities of the room have been noted and shared with our Executive Chef and Engineering team. Such interactions help us identify areas of opportunity for improvement and also give us further insight into our guests’ expectations, so that we can better exceed them in future.

We look forward to welcoming you back soon to Meluha-The Fern,Mumbai


Warm Regards

Renu Menghrajani
Executive Assistant Manager
Meluha The Fern, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Amsterdam, The Netherlands
1 review
5 of 5 bubbles Reviewed 4 April 2014

I have visited this hotel in january and I could really recommend the Meluha Fern to everybody. The staff is excellent and very freindly. Restaurant is great (including breakfast). Rooms are more then ok and comfortable. Swimming pool is small but enjoyable.
I can't say any negative thing about this hotel. When I return to Mumbai I will stay in this hotel again for sure.

  • Stayed January 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bwiltens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 5 April 2014
Dear Trip Advisor Member,

Thank you very much for posting your review about your experience at Meluha-The Fern Mumbai.

I am glad you left with a positive impression of our hotel product and services.

Your kind words of appreciation shall be conveyed to my team for whom they will be a tremendous source of inspiration. The team at the hotel and I look forward to welcoming you back soon.

Warm Regards,

Renu Menghrajani,
Executive Assistant Manager,
Meluha-The Fern,Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 3 April 2014

Room are clean, nothing bad about them. Buffet is good and you can enjoy different dishes every day (I stayed 3 weeks). Hotel is in a good location and you can walk safely outside for shopping (not the case with some other hotels in Mumbai).

Very helpful staff (especially when you need a cab or in the restaurant), nice chocolate provided every day in your room... I especially enjoyed the piano player who played French music when he discovered I am French.

Overall, I recommend it.

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Laurent t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 5 April 2014
Dear Trip Advisor Member,

We would like to thank you for choosing Meluha-The Fern, Mumbai as your accommodation choice and for taking the time to share your positive feedback on TripAdvisor.

We are glad our location worked excellently well for you.Your compliments for the buffet at Tiara, our all day dining restaurant, have been accepted with delight by the kitchen team.Our associates are our biggest assets and we are glad that they could meet up to your desired expectations.

Your appreciation for the friendliness and assistance of our staff has been passed on to our teams and particularly to Mr Tony Dias -our pianist, who made your stay a pleasant one. This will certainly motivate them to keep up the good work.

We look forward to welcoming you back with us at Meluha –The Fern soon and thank you again for your patronage and recommendation to others.

Warm Regards,

Renu Menghrajani
Executive Assistant Manager,
Meluha-The Fern,Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meluha The Fern - An Ecotel Hotel, Mumbai

Property: Meluha The Fern - An Ecotel Hotel, Mumbai
Address: Central Avenue Hiranandani Gardens | Powai, Mumbai (Bombay) 400076, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Mumbai (Bombay)
#14 Luxury Hotel in Mumbai (Bombay)
#37 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Meluha The Fern - An Ecotel Hotel, Mumbai 4.5*
Number of rooms: 141
Official Description (provided by the hotel):
Meluha The Fern is one of finest upscale hotels in Mumbai. Boasting of being the first five-star hotel in Hirandani Powai, Meluha is bench marking new standards in Hospitality. All the 141 rooms and suites feature most contemporary luxuries and ensure that guests get customized services. Look forward to a pampering experience here at Meluha The Fern. Well connected to most places in Mumbai, Meluha The Fern is within convenient reach from the International Airport and most other important areas in the city. A luxury hub, the hotel is ideal to be your base when you are in Mumbai. ... more   less 
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Also Known As:
Meluha The Fern Hotel Mumbai (Bombay)

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