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“Good Service, Great rooms and fantastic food”

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Meluha The Fern - An Ecotel Hotel, Mumbai
Ranked #14 of 444 Hotels in Mumbai (Bombay)
Certificate of Excellence
Hong Kong, China
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good Service, Great rooms and fantastic food”
5 of 5 bubbles Reviewed 12 May 2014

I have stayed here now a number of times , and therefore have decided to leave some feedback .

It is wonderful to see someone from hotel waiting to pick you up even after the flight gets delayed by 5-6 hours. My flight reached at 5 in the morning instead of 11.30 pm the previous nite, still I could find the driver with a smile waiting for me patiently.

Smooth check in with a welcome drink ensured I do not wait for very long after a red eyed flight.

Pleasantly got upgraded without even asking since they noticed it is my 3rd stay , and I hope this continues as I will be again staying there for a week this month.

Good breakfast with a lot of options but would be happy to see some items change so that people staying for long don't get bored.

Room service is fast and the food is delicious.

Rooms are clean, very good service , keep up the good work .

I don't remember the names but everyone from the drivers who pick you up, to the reception staff, to the chef at the omelette station, the house keeping staff all are stars....

Thanks for the attitude and the smiles in a place like Mumbai which can be harsh at times.

I am staying here every time I am in Mumbai.

Thanks
Deepak Chotwani

Room Tip: Junior suites are huge and spacious. All rooms are quiet .
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deepak C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 16 May 2014
Dear TripAdvisor Member,

Thank you for choosing to stay with Meluha-The Fern, Mumbai during your recent visit to Mumbai and for sharing your appreciation with us.

We were glad to read that you had an overall pleasant stay with us and particularly value the hotel and its facilities. Your appreciative comments are most gratifying and will be shared with the whole team.

We look forward to welcoming you again soon and hope that Meluha-The Fern, remains your preferred hotel on all your future visits to Mumbai.

Warm Regards

Renu Menghrajani
Executive Assistant Manager
Meluha The Fern,Mumbai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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627 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
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English first
Cambridge, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

Good for business traveller with offices around the Powai area. Safe surroundings to stroll around, even at night, with shops and supermarket.
But better even are the staff: they are friendly, attentive and very helpful, ensuring that I get a true taste of India by suggesting a variety of delicious Indian specialites not readily availalble on the menu and getting me fresh Alphonso mangoes on request.
I stayed there (and am still staying) for almost 3 weeks and this has not been painful at all.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pascale_2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 16 May 2014
Dear Trip Advisor Member,

Thank you for choosing Meluha-The Fern, Mumbai as your accommodation choice and for taking the time to post your feedback on Trip Advisor.

It is heartening to note your kind compliments on the hotel, its amenities and facilities. We are glad you were able to enjoy a generous service experience during your recent stay with us.

We look forward to welcoming you again soon and trust that Meluha-The Fern, continues to remain your preferred hotel on all your future visits to Mumbai.

Warm Regards

Renu Menghrajani
Executive Assistant Manager
Meluha-The Fern, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 5 May 2014

It is really Good Hotel if you are on a business trip or with family to Mumbai as it is located around market and everything required is near by including some good maals. Only if you are looking for a hotel near to sea then its is around 1.15 hour on taxi if traffic conditions are favourable. Rooms are very good but small if compared to cost given for single night. Staff is very friendly and helpful.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rajiv P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 29 May 2014
Dear Trip Advisor member,

Greetings from Meluha- The Fern, Mumbai!!

Thank you for your appreciative comments about our hotel on Trip Advisor.

It gives us immense pleasure to know that you enjoyed all of our facilities. Your kind words of appreciation for our courteous staff shall be conveyed to the team.

The team and I look forward to welcoming you back soon.


Warm regards,

Renu Menghrajani
Executive Assistant manager
Meluha- The Fern,Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 4 May 2014

Good for a business traveller. Though the room was quite small, for a single person , it was good. Good room service. The free wi fi offered in the room good for basic emails, vpn , browsing etc. Breakfast spread is good , but could improve on taste. Shopping area around the hotel is good for an evening stroll, though the road gets a bit congested during rush traffic hours.

Room Tip: probably ask for non smoking room.
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BijuAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 16 May 2014
Dear Trip Advisor Member,

Thank you for taking the time to post your review about your experience at Meluha- The Fern, Mumbai.

Your appreciation for the hotel and our services have been shared with the team. They are delighted to learn that they could make your stay a memorable affair.

It was a pleasure for us to be at your service and we look forward to the opportunity of welcoming you again soon to Meluha –The Fern.


Warm regards,

Renu Menghrajani
Executive Assistant Manager
Meluha- The Fern,Mumbai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 April 2014

The location of Meluha is quite strategically placed, wherein this is the only high-end property in Powai. But this does not make the hotel and its staff complacent. The service and the rooms are great.

Room Tip: The breakfast buffet is quite repetetive and the gym is quite cramped.
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DeveshCh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 30 April 2014
Dear Trip Advisor Member,

Greetings from Meluha-The Fern!

Thank you for sharing your valuable feedback with the Trip Advisor community.

We are glad to learn that our strategic location in Hiranandani Gardens worked excellently well and you enjoyed your experience at the hotel. It gives us great pleasure to know that you found our rooms and service standards of the highest quality. Your feedback on our breakfast has been noted and shared with our Executive Chef and team.
Thank you once again for your patronage and we look forward to welcoming you back to Meluha-The Fern, Mumbai.

Warm Regards,

Renu Menghrajani
Executive Assistant Manager
Meluha-The Fern, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 28 April 2014

Stayed in the hotel for 4 weeks and found it very relaxing. The staff were great and very attentive and friendly. It made the stay go very smoothly. The staff in the restaurant were really friendly making sure that I didn't miss out on the 'Happy hour' offers. Location is very good with lots of restaurants around the area. Was staying on my own for work for 2 weeks and then had my girlfriend come and stay for a week. The reception arranged to upgrade my room for free (using some tokens I'd received). Used the gym extensively and the pool on the top floor. Trainers were excellent - always on hand to give advice and ended up feeling like a personal trainer. All in all can't fault this hotel and would definetly stay again.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christop2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 30 April 2014
Dear Trip Advisor Member,

Greetings from Meluha-The Fern!

Thank you for taking the time to share your wonderful experience with us.

We are very pleased to read your positive comments in praise of the hotel location, facilities and services provided by our entire team. Your kind words are indeed a great source of motivation and I am certain it will encourage the team to keep up the good work.

We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most gratifying and will always be our greatest reward.

It was certainly a pleasure for us to be at your service. Thank you once again for your patronage and we look forward to welcoming you back to Meluha-The Fern, Mumbai.

Warm Regards,

Renu Menghrajani
Executive Assistant Manager
Meluha-The Fern, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 23 April 2014

Stayed here for a week for a business trip. Received transport from and back to airport. Driver on the way back was a little sketchy and took some back roads until I told him something and then we ended up back on main streets, but that isn't the hotel's doing. Food here was really good. When I first arrived, they tried to put my on a smoking floor, but quickly shifted me to a non smoking floor once I informed them smoking was not acceptable. Didn't utilize the spa, but they do have a small gym available for use. Had some issues with wireless internet, but they were quickly worked out after I called to the desk. Would stay here again.

  • Stayed March 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jessica V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
pras_14, EXECUTIVE ASSISTANT MANAGER at Meluha The Fern - An Ecotel Hotel, Mumbai, responded to this review, 30 April 2014
Dear Trip Advisor Member,

Greetings from Meluha-The Fern!

Thank you for sparing your valuable time for the feedback.

We were happy to learn of your compliments on our food and service which will be conveyed to the team for whom it will be a great source of motivation. We apologize for the inconvenience you faced on the smoking floor, wireless internet and travel services. While we are glad our team took immediate corrective measures, we assure you that this is an aberration and is not reflective of our regular standards. Your feedback has been strongly taken up with those concerned to ensure non-recurrence.

We thank you once again for your feedback and look forward to welcoming you back soon to Meluha-The Fern, Mumbai.

Warm Regards,

Renu Menghrajani
Executive Assistant Manager
Meluha-The Fern, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Meluha The Fern - An Ecotel Hotel, Mumbai

Property: Meluha The Fern - An Ecotel Hotel, Mumbai
Address: Central Avenue Hiranandani Gardens | Powai, Mumbai (Bombay) 400076, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#13 Business Hotel in Mumbai (Bombay)
#14 Luxury Hotel in Mumbai (Bombay)
#37 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — Meluha The Fern - An Ecotel Hotel, Mumbai 4.5*
Number of rooms: 141
Official Description (provided by the hotel):
Meluha The Fern is one of finest upscale hotels in Mumbai. Boasting of being the first five-star hotel in Hirandani Powai, Meluha is bench marking new standards in Hospitality. All the 141 rooms and suites feature most contemporary luxuries and ensure that guests get customized services. Look forward to a pampering experience here at Meluha The Fern. Well connected to most places in Mumbai, Meluha The Fern is within convenient reach from the International Airport and most other important areas in the city. A luxury hub, the hotel is ideal to be your base when you are in Mumbai. ... more   less 
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Also Known As:
Meluha The Fern Hotel Mumbai (Bombay)

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