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“A hotel made in good taste”
Review of Sofitel Mumbai BKC

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Sofitel Mumbai BKC
Ranked #2 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Mumbai
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“A hotel made in good taste”
Reviewed 21 July 2014 via mobile

We went to Sofitel BKC after a friend referred us to an Accor membership. We went expecting a business hotel but were pleasantly surprised and enjoyed a luxurious stay. Had food at Tuskers restaurant and it was amazing. All the staff at the restaurant and reception desk were very polite and courteous.The rooms were lavishly designed and truly comfortable. Look forward to visiting again soon

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rushabhdoshi7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 24 July 2014
Bonjour Valued Guest,

Thank you for taking the time to share feedback from your recent stay with us.

We are glad that you enjoyed the overall service levels at the hotel and particularly enjoyed your culinary experience at Tuskers. We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.

We look forward to the opportunity of welcoming your family and you back soon to the Sofitel Mumbai BKC.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (588)
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English first
Mumbai
1 review
Reviewed 21 July 2014

Lovely hotel. Staff amazing although slight damp aroma in my room. Special mention to the very cheerfully professional Vivian of the room service team.

The Pondicherry curry was amazing. Bar staff in diamanté were so genuine and conversationally genuine.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paulmimnagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 24 July 2014
Bonjour Valued Guest,

Thank you for taking the time to share such wonderful feedback and for choosing our hotel as your accommodation choice.

I am very pleased to note that you had a comfortable stay with us and enjoyed the hotel and its facilities. Your appreciation is most encouraging and will be shared with the whole team, especially Vivian. This will surely motivate us all to keep up the good work.

With regards to your comments on the dampness of the room, our Executive Housekeeper has noted your feedback, and please rest assured the appropriate measures have been taken to ensure we avoid recurrences of this nature. Thank you very much for bringing that point to our attention.

It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to the Sofitel Mumbai BKC.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sharjah, United Arab Emirates
Level Contributor
5 reviews
4 hotel reviews
Reviewed 21 July 2014

We stayed for 12 nights in Sofitel Mumbai BKC, following a Cardiac Bypass op for my wife at the nearby Asian Heart Institute. The club room package was Excellent in more ways than one
we were less than 1 km from the hospital and got a daily drop and pick up, to allow us to enroll in post op cardiac rehab programme and consultations (impossible if we were to stay elsewhere in Mumbai esp. in the monsoon season considering the traffic!)
The room was spacious, comfortable, food was great with the chef taking extra effort to see that it suited all our requirements, and the staff all around very friendly and helpful.
Overall a fantastic experience, very economical & definitely recommended to anyone with similar requirement.

  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Milind R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 24 July 2014
Bonjour Valued Guest,

Thank you for taking the time to tell us about your experience at Sofitel Mumbai BKC and for choosing our hotel as your preferred residence in Mumbai.

We are delighted to read that you had an enjoyable stay and that you were pleased by the overall ambience and facilities of the hotel. It is always encouraging for us to learn that our guests are satisfied with our services. Your appreciation for the friendliness and assistance of our staff has been passed on to the teams. Your kind words will surely encourage them to achieve greater heights of excellence.

We look forward to the opportunity of welcoming you back soon and hope that Sofitel Mumbai BKC remains your choice of hotel on all your future visits to Mumbai.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denmark
Level Contributor
253 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 155 helpful votes
Reviewed 20 July 2014

Stayed 2 nights for business - junior suite. Great with the balcony (unfortunately it rained most of the time - but during dry times it was great).

Breakfast really deserves special mention - the "to order made" juices is really a great touch - beet/orange juice really get's the day going.

Add to this excellent sleep quality, good fitness facilities (around 10-15 cardio, a few Technogym Kinetic stations + a bit of free weights) and you have an excellent hotel to stay for business.

Stayed July 2014, travelled on business
Helpful?
1 Thank THN_DK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 21 July 2014
Bonjour Valued Guest,

Thank you for choosing the Sofitel Mumbai BKC as your accommodation choice and for taking the time to post a review regarding your stay.

It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. It was an honour to have you as our guest and encouraging words from a frequent and experienced traveller such as yourself are most rewarding and will be shared with the entire team.

We thank you once again for your patronage. It was certainly a pleasure for us to be at your service and we hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
BANGALORE
Level Contributor
336 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 19 July 2014

Very luxurious property In the heart of BKC, very close to the domestic terminal of Mumbai. It took me less than 30mins to reach the hotel. The rooms are quite spacious and done up well. Check in and out was smooth the hotel staff was very nice and helpful. The food was good with huge spread with Indian and International spread.

Room Tip: All the rooms looks like having good views of the BKC buildings
See more room tips
  • Stayed July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ARUN63512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 21 July 2014
Bonjour Valued Guest,

Thank you for taking the time to share feedback from your recent stay with us and for choosing Sofitel Mumbai BKC as your accommodation choice.

We are pleased to read that you had an overall pleasant stay with us and particularly value our hotel. The positive comments from a frequent and experienced traveller such as yourself are most rewarding and will be shared with the entire team.

It was certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to the Sofitel Mumbai BKC.

Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
1 review
Reviewed 16 July 2014

I have stayed at the Sofitel in BKC on many occasions, both short and long stay, and i have to say that it is truly an incredible hotel. The entire place has a great ambiance and gives a real feeling of luxury. The rooms are very spacious and the beds are amazingly comfortable. It has a good selection of restaurants, each offering high standards of food for all different tastes. In my opinion the best part about this hotel is the people, everyone from the security, concierge, reception, club staff right up to the managers are very genuine and make such an effort to ensure that every need is well taken care of in order to enhance your stay. I have no hesitation in recommending this hotel and it will always be my choice of place to stay when i'm in Mumbai.

  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank SteveD3608IX
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 21 July 2014
Bonjour Valued Guest,

Thank you for choosing to stay at the Sofitel Mumbai BKC. I sincerely appreciate you taking the time write a review about your recent stay with us.

It is heartening to note your appreciative comments about our property. We are glad that you were pleased with the service levels at the hotel and have carried back fond memories of your stay with us. Every effort has been made to ensure that world-class facilities are offered and it has always been our endeavour to ensure that guests enjoy a memorable stay each time they visit us.

We thank you for your recommendation to others. It has been a pleasure for us to be at your service and we look forward to welcoming you again soon to the Sofitel Mumbai BKC.

Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2014

I spent three weeks in India staying at a variety of hotels across the country. The Sofitel BKC was not only far and away the best hotel I stayed at in India, it is one of the nicest hotels I've stayed at anywhere in the world. I prefer clean, modern hotels with all of the amenities and the Sofitel really delivered. The restaurants I tried were all excellent and the staff was really incredible. I can't recommend this hotel highly enough. Especially if you've been in India a while and are looking for a bit of luxury to break up your trip.

  • Stayed November 2013, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Matt7791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 18 July 2014
Bonjour Valued Guest,

We would like to thank you for choosing our hotel as your accommodation choice and for taking the time to share your appreciation with us.

It is heartening to note that you had an overall pleasant stay with us and appreciated the hotel and its facilities. It is feedback such as yours that encourages us to ensure that our guests receive the best level of service and comforts at all times.

We thank you for your recommendation and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Mumbai BKC

Property: Sofitel Mumbai BKC
Address: C - 57 | Bandra Kurla Complex, Bandra East, Mumbai (Bombay) 400 051, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Mumbai (Bombay)
#2 Spa Hotel in Mumbai (Bombay)
#3 Family Hotel in Mumbai (Bombay)
#3 Romantic Hotel in Mumbai (Bombay)
#3 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Mumbai BKC 5*
Number of rooms: 302
Official Description (provided by the hotel):
A glistening beacon of sophistication, grandeur and French art de recevoir, Sofitel Mumbai BKC exudes modern luxe, offering unrivaled facilities and a premium address. French culture, design and gastronomy blend artistically with rich Indian tradition in Neo Art Nouveau style offering multifaceted experiences in cuisine, entertainment and relaxation - from flexible, cutting edge meeting space and Club Millesime to the enchanting So SPA and pool side facilities. Where buoyant business meets elegant lifestyle and where "Life is Magnifique". Strategically located in the geographical heart of Mumbai and the new financial and commercial district of the city - Bandra Kurla Complex (BKC), the hotel offers easy access to both the international and domestic terminals of Mumbai’s Chhatrapati International Airport, to South and North Mumbai, the Eastern and Western Express Highways and most of the main tourist attractions in the city. ... more   less 
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Also Known As:
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)

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