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“Great Place to stay in BKC Mumbai”
Review of Sofitel Mumbai BKC

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Sofitel Mumbai BKC
Ranked #2 of 447 Hotels in Mumbai (Bombay)
Certificate of Excellence
Yangon (Rangoon), Myanmar
Level Contributor
112 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
“Great Place to stay in BKC Mumbai”
Reviewed 21 August 2014

Stayed here for the first time as i had all my meetings in BKC. Sofitel is a great place for the price I paid and the staff were very friendly and helpful. As I didn't have my membership details, the staff went out of their way to help me. The breakfast spread was wonderful and good variety. The room was well stocked with your own coffee machine, which was great. The bathroom was spacious and well equipped too.
Downside.....the glass table was placed too near the bed and knocked myself when getting up in the morning, the sofa was good but sort of congested the room, otherwise its a great place to stay.

Room Tip: From the pictures of travellers, i noticed there are different types, choose the ones where the tabl...
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  • Stayed August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joey k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (560)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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English first
London, United Kingdom
1 review
Reviewed 21 August 2014

Loved this hotel. Stayed for 3 nights in mid-August. Luxurious rooms, brilliant staff. Club is a great experience if you can stretch to it. Very friendly, helpful group who go out of their way to meet your needs. Many small touches with this hotel that made a big difference. With your newspaper each morning, you receive a few pages of on-line news about your home country. Must be noted from your passport at check-in. It was my birthday when I was there and without warning a cake was brought to my room! Such details make stays memorable. Well-done, Sofitel BKC!

Room Tip: Club room if you can
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  • Stayed August 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank 7KJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 25 August 2014
Bonjour Valued Guest,

Thank you for your kind compliments and for choosing our hotel as your accommodation choice.

It has been our great pleasure to welcome you at Sofitel Mumbai BKC and we are glad that you enjoyed a ‘Magnifique’ service experience at the hotel. Your feedback on the facilities and the service provided by our staff are most gratifying and will be shared with the entire team. I am sure that your comments will serve as an encouragement as we strive to continually ensure that our guests receive the best level of service and comforts at all times.

My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 21 August 2014

Everything was excellent about this hotel from alpha to omega.
The Hotel staff is smiling, couteous and well-behaved. My family liked everything right from the checkin where we all were nicely welcomed and greeted warmly to the Resturants specially the Pondicherry Cafe and the Jyran. The food and the spread is superb.Full marks to the hotel.. we ll be back soon.
The food is awesome welcomed a

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank rishikawatra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 25 August 2014
Bonjour Mr. Kawatra,

Thank you for taking time to once again comment on your recent stay at our property and for choosing Sofitel Mumbai BKC as your accommodation choice.

It is heartening to note your positive comments on our facilities that you enjoyed the culinary experience at the hotel. Your appreciation for the friendliness and assistance of our staff has been passed on to the team. Encouraging words such as yours are truly a great motivation for us all.

We are glad that we could make your stay a memorable one. We look forward to welcoming you again soon to the Sofitel Mumbai BKC.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
Reviewed 19 August 2014

Warmth flowing in abundance. From the first step in... Be it the security, the front desk, the room service, the spa... Warmth all around.
Vivian from Room Service, certainly commendable. Seems as if he knew me since ages.
Thank you for the wonderful service

  • Stayed April 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank tyaginiraj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 21 August 2014
Bonjour Valued Guest,

Thank you for choosing our hotel as your accommodation choice and for posting your review online.

We are pleased to read your positive comments about the hotel and the friendliness and assistance of our staff. Your kind words are a great source of motivation and encouragement for the team and have been specially shared with Vivian.

It was a pleasure for us to be at your service and we look forward to welcoming you again soon at the Sofitel Mumbai BKC.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
48 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 19 August 2014 via mobile

This hotel is pretty new, hence brand new rooms.
Very modern feel, but cuts you off from the india experience.
Great buffet spread.
They have a great location : BKC which is the hub of business activities.
Don't expect any recreational activities nearby.
BKC has great Restaurants and is close to the airport.

Stayed February 2014, travelled on business
Helpful?
Thank Siddkulish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 21 August 2014
Bonjour Valued Guest,

Thank you for selecting Sofitel Mumbai BKC as your accommodation choice and for taking the time to share your compliments with us.

We are pleased to read that you had an overall pleasant stay with us and particularly value our hotel. The positive comments from a frequent and experienced traveller such as yourself are most gratifying and will be shared with the entire team.

Also, I understand your feedback on leisure aspect with reference to our location. As you have rightly mentioned, Bandra Kurla Complex is the new business district of Mumbai. However, it is also at the geographical centre of the city. This gives you easy access to Bandra West, which is a highly coveted location for entertainment and high-street shopping, as well as to major tourist attractions in Mumbai via the Bandra Worli Sea Link. We are also expecting some more restaurants and bars to open soon around the area, which you could visit on your impending stays at our hotel.

We thank you for your patronage and all of us here at Sofitel Mumbai BKC look forward to welcoming you again on your next visit to Mumbai.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
1 review
Reviewed 19 August 2014

This was i was back in Sofitel, Mumbai after a year. and wanted to write this short review to share the experience.

Excellent decor and Ambiance. Room service is great, Jyran the restaurant serves great food.

Always a pleasant experience

  • Stayed August 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank Rakesh S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 21 August 2014
Bonjour Valued Guest,

We would like to express our appreciation to you for writing a review about your stay at Sofitel Mumbai BKC.

We were glad to read that you had an overall pleasant stay with us and particularly value the hotel and its facilities. Your appreciative comments on our signature restaurant Jyran – Tandoor Dining & Lounge is most gratifying and will be shared with the whole team.

It is certainly a pleasure for us to be at your service and we look forward to welcoming you again soon to Sofitel Mumbai BKC.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
Reviewed 19 August 2014 via mobile

This is the best hotel in mumbai .Every time I got possible service from SOFITEL . rooms are clean and spacious . decent looking bathroom and other facilities . location is not happening but its me very silent and comfort sleep which I always desire .

Stayed August 2014, travelled on business
Helpful?
Thank Amitabh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 21 August 2014
Bonjour Mr. Reza,

Thank you so much for taking the time to share your appreciation with us online.

It is an honour for us to receive your continued patronage since the opening of the hotel and I am glad that each stay with us has been a memorable one.

We look forward to welcoming you back on your next visit and assuring you of our best services and personalised attention at all times.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sofitel Mumbai BKC

Property: Sofitel Mumbai BKC
Address: C - 57 | Bandra Kurla Complex, Bandra East, Mumbai (Bombay) 400 051, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Mumbai (Bombay)
#2 Luxury Hotel in Mumbai (Bombay)
#3 Romantic Hotel in Mumbai (Bombay)
#3 Business Hotel in Mumbai (Bombay)
#3 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Mumbai BKC 5*
Number of rooms: 302
Official Description (provided by the hotel):
A glistening beacon of sophistication, grandeur and French art de recevoir, Sofitel Mumbai BKC exudes modern luxe, offering unrivaled facilities and a premium address. French culture, design and gastronomy blend artistically with rich Indian tradition in Neo Art Nouveau style offering multifaceted experiences in cuisine, entertainment and relaxation - from flexible, cutting edge meeting space and Club Millesime to the enchanting So SPA and pool side facilities. Where buoyant business meets elegant lifestyle and where "Life is Magnifique". Strategically located in the geographical heart of Mumbai and the new financial and commercial district of the city - Bandra Kurla Complex (BKC), the hotel offers easy access to both the international and domestic terminals of Mumbai’s Chhatrapati International Airport, to South and North Mumbai, the Eastern and Western Express Highways and most of the main tourist attractions in the city. ... more   less 
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Also Known As:
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)

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