We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wow... a great Hotel” 5 of 5 bubbles
Review of Sofitel Mumbai BKC

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Sofitel Mumbai BKC
Ranked #2 of 440 Hotels in Mumbai (Bombay)
Certificate of Excellence
Hayes, United Kingdom
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Wow... a great Hotel”
5 of 5 bubbles Reviewed 25 August 2014

This was a superb Hotel...

My daughter was impressed with the family room we had. Every need very well equipped for, the staff were very friendly. The hotel though big but well managed, staff very polite and helpful.

The location of the hotel is in a business district so be aware of that, shopping and other amenities are a little way away, especially in monsoon weather things seems longer.

The rooms are spacious and comfortable. The bathroom clean and spacious too.

Breakfast was excellent, every need met.

Highly recommended...

Room Tip: Just ask the hotel, but generally I think most rooms are very well kept.
See more room tips
  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank fundays2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 28 August 2014
Bonjour Valued Guest,

It was a pleasure having you stay at Sofitel Mumbai BKC and we thank you for sharing your feedback through TripAdvisor.

I am pleased to note that you had an overall pleasant stay with us and enjoyed the facilities and services of the hotel. We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.

Also, I understand your feedback on some of the leisure aspects with reference to our location Bandra Kurla Complex. Although we are linked to major attractions, Mumbai monsoons are indeed quite unique and would dampen most spirits, including ours. However, I hope that reason will not deter you from visiting us once again on your return to Mumbai.

We look forward to welcoming your family and you back soon and assure you of our best services and personalised attention at all times.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,169 reviews from our community

Traveller rating
    2,459
    578
    90
    20
    22
See reviews for
565
548
151
1,495
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (536)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 August 2014 via mobile

Everything from front office to concierge to room service to housekeeping .
Every one is always ready to provide the best.some of the best ones are samrudha, chintan, prashant, Sachin, pooja etc whether it's manager or staff everyone is eager to help and make u feel comfortable
It's really a lifetime experience.

Stayed August 2014, travelled with family
Helpful?
1 Thank Reena S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 27 August 2014
Bonjour Valued Guest,

Thank you for choosing to stay at the Sofitel Mumbai BKC and for sharing your feedback online.

We are delighted to read that you had an enjoyable stay with us. Every effort has been made to ensure that world-class facilities and comforts are offered to our guests. Your appreciation of our affable service has been passed on to the team, specially Samruddha, Pooja, Sachin and Prashant. Your kind words will encourage us all to achieve greater heights of excellence.

The team and I, look forward to welcoming you back to Sofitel Mumbai BKC in the near future.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

It was a long weekend and we decided to have a quiet weekend and the CHOICE fell on Hotel SOFITEL at Bandra Kurla Complex.
. AND the decision was justified as we read further.
On the 15th of AUGUST we reached the Hotel and were welcomed with a BONJOUR and NAMASTE which reminded us of Paris where one is usually greeted with a Bonjour salutation.

And it seemed that all the executives were conversant with the French way of welcome and it was wonderful and different.
Guided to the reception by a wonderful staff, check in was quick and we were guided to our SUITE by the conscierge.
The President suite was huge and clean and the AMBIENCE was as if it was like a Palace SUITE.
Being famished we decided to lunch at the Pondicherry cafe on the ground floor and the Buffet was marvelous and the spread large. It had everything from PiZZA to Parotha and RICE/Biryani and the dessert spread was one of the best.
This was supposed to be the story for the next two days with the Cocktails hours at the Lounge in the evening and which may be the most talked about.
The Lounge on the 14th floor is great with huge space and spread out sitting and the AMBIENCE just SUPERB.
The staff at the Lounge is one of the best and some of the names that I can remember are Ms. Supriya Pandey, RAHUL, Nimesh.
The SPA was another great location and the service was amiculate. The Therapist whose services were availed of were Ms. Sierra and Ms. Sarah and the others may also be efficient, and the massage a perfect way to relieve the body of tension and pain.
The Artisan Cafe is a world of its own and a wonderful and lovely place to be in.
The write up will not be complete without mention of the General Manager Mr. Biswajit Chakravorty under whose leadership the team functions and the service is always with a smile be it the restaurant or housekeeping and the efficiency speaks volumes of the management under Mr. Chalravorty.
The decor and the ambience reminds one of Paris and the welcome makes one feel as if Paris is in MUMBAi
The Hotel with Service and Smile and efficiency is SOFITEL and if one has not experienced it, one is missing not only the wonderful service and SPA and Lounge but the effect of PARIS. BONJOUR and MERCI!!!!!

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mahendra_kalantri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 28 August 2014
Bonjour Mrs and Mr.Kalantri,

Thank you, for once again choosing Sofitel Mumbai BKC as your accommodation choice, and for posting you detailed feedback through TripAdvisor.

We are glad to read that you had an excellent stay with us. It is our constant endeavour to offer our guests luxury experiences through our commitment to quality service, and your recognition of our exquisite hotel facilities, Club Millésime – Executive Lounge and SoSpa is much appreciated by us. Your kind words of encouragement have been specially shared with Supriya, Rahul, Nimesh, Sera and Saira.

We are glad that we could make your stay a memorable one. We look forward to welcoming you back with us at Sofitel Mumbai BKC soon and thank you again for your patronage and recommendations to others.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 23 August 2014

From Prithvi Reddy, Stayed in Room no 501

definetly indeed sofitel mumbai one of the finest hotels in the world,i have been to ,mr akshay patil front office&mr vikas dhotre from business center were very couteous and hepful and made my stay comfortable i

Stayed August 2014, travelled with family
Helpful?
2 Thank jpr2929
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 27 August 2014
Bonjour Valued Guest,

Thank you for choosing our hotel as your accommodation choice and for taking the time to post a review about your experience at Sofitel Mumbai BKC.

We are pleased that you enjoyed your overall stay at our property and particularly appreciated the efficient service of our staff. Your encouraging words have been passed on to Vikas and Akshay who made your stay a pleasant one. This will certainly motivate us all to keep up the good work.

My team and I assure you of our best services at all times and we look forward to welcoming you again soon.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Secunda, South Africa
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 22 August 2014

We had the priviledge of staying at this fine establishment...There is not a single factor to fault. Front of house, restaurant, concierge and housekeeping staff were the most friendly and helpful I have ever across. The staff literally served us and added personal touches to their service-we were remembered by name, give recommendation, travel tips and advices.

The rooms and common areas were very clean and beautifully decorated. The food was definitely a great spread of both local and inetrnational cusiine-it was a true feast for the pallete.

Thank you for the memorable experience. I have recommended you to all my friends...continue to mainatain this high level of service.

  • Stayed December 2013, travelled as a couple
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelbugZAR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 25 August 2014
Bonjour Valued Guest,

Thank you for choosing Sofitel Mumbai BKC as your accommodation choice during your visit to Mumbai and for posting your feedback through TripAdvisor.

It is heartening to note your kind compliments on the hotel, its facilities and we are glad you were able to enjoy a generous service experience during your stay with us. It was an honour to have you as our guest and encouraging words from a frequent and experienced traveller such as yourself are most rewarding and will be shared with the entire team.

It was a pleasure being at your service. We look forward to welcoming you back on your next visit to Mumbai and assure you of our best services and personalised attention at all times.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yangon (Rangoon), Myanmar
Level Contributor
111 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 21 August 2014

Stayed here for the first time as i had all my meetings in BKC. Sofitel is a great place for the price I paid and the staff were very friendly and helpful. As I didn't have my membership details, the staff went out of their way to help me. The breakfast spread was wonderful and good variety. The room was well stocked with your own coffee machine, which was great. The bathroom was spacious and well equipped too.
Downside.....the glass table was placed too near the bed and knocked myself when getting up in the morning, the sofa was good but sort of congested the room, otherwise its a great place to stay.

Room Tip: From the pictures of travellers, i noticed there are different types, choose the ones where the tabl...
See more room tips
  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank joey k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 21 August 2014

Loved this hotel. Stayed for 3 nights in mid-August. Luxurious rooms, brilliant staff. Club is a great experience if you can stretch to it. Very friendly, helpful group who go out of their way to meet your needs. Many small touches with this hotel that made a big difference. With your newspaper each morning, you receive a few pages of on-line news about your home country. Must be noted from your passport at check-in. It was my birthday when I was there and without warning a cake was brought to my room! Such details make stays memorable. Well-done, Sofitel BKC!

Room Tip: Club room if you can
See more room tips
  • Stayed August 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank 7KJJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sofitel-Mumbai-BKC, General Manager at Sofitel Mumbai BKC, responded to this review, 25 August 2014
Bonjour Valued Guest,

Thank you for your kind compliments and for choosing our hotel as your accommodation choice.

It has been our great pleasure to welcome you at Sofitel Mumbai BKC and we are glad that you enjoyed a ‘Magnifique’ service experience at the hotel. Your feedback on the facilities and the service provided by our staff are most gratifying and will be shared with the entire team. I am sure that your comments will serve as an encouragement as we strive to continually ensure that our guests receive the best level of service and comforts at all times.

My team and I assure you of our best services at all times. We look forward to welcoming you again soon and hope that Sofitel Mumbai BKC remains your preferred hotel on all your future visits to Mumbai.


Sincèrement,

Biswajit Chakraborty
General Manager – Sofitel Mumbai BKC
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mumbai (Bombay) hotels
10.3 mi away
The Taj Mahal Palace
The Taj Mahal Palace
#3 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 6,338 reviews
10.2 mi away
The Oberoi, Mumbai
The Oberoi, Mumbai
#1 of 440 in Mumbai (Bombay)
5.0 of 5 bubbles 2,024 reviews
2.5 mi away
JW Marriott Mumbai Sahar
JW Marriott Mumbai Sahar
#4 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 1,233 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Trident, Bandra Kurla, Mumbai
Trident, Bandra Kurla, Mumbai
#6 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 2,365 reviews
10.2 mi away
Trident, Nariman Point
Trident, Nariman Point
#9 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 2,705 reviews
1.3 mi away
Grand Hyatt Mumbai
Grand Hyatt Mumbai
#22 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 2,553 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel Mumbai BKC? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Mumbai BKC

Property: Sofitel Mumbai BKC
Address: C - 57 | Bandra Kurla Complex, Bandra East, Mumbai (Bombay) 400 051, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in Mumbai (Bombay)
#2 Luxury Hotel in Mumbai (Bombay)
#3 Business Hotel in Mumbai (Bombay)
#3 Family Hotel in Mumbai (Bombay)
#3 Romantic Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sofitel Mumbai BKC 5*
Number of rooms: 302
Official Description (provided by the hotel):
A glistening beacon of sophistication, grandeur and French art de recevoir, Sofitel Mumbai BKC exudes modern luxe, offering unrivaled facilities and a premium address. French culture, design and gastronomy blend artistically with rich Indian tradition in Neo Art Nouveau style offering multifaceted experiences in cuisine, entertainment and relaxation - from flexible, cutting edge meeting space and Club Millesime to the enchanting So SPA and pool side facilities. Where buoyant business meets elegant lifestyle and where "Life is Magnifique". Strategically located in the geographical heart of Mumbai and the new financial and commercial district of the city - Bandra Kurla Complex (BKC), the hotel offers easy access to both the international and domestic terminals of Mumbai’s Chhatrapati International Airport, to South and North Mumbai, the Eastern and Western Express Highways and most of the main tourist attractions in the city. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Hotels.com, ACCOR and Agoda so you can book your Sofitel Mumbai BKC reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Mumbai Bkc Hotel Mumbai (Bombay)

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing