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“Very impressive hotel”
Review of The Lalit Mumbai

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The Lalit Mumbai
Ranked #19 of 463 Hotels in Mumbai
Reviewed 2 August 2014

Very nice hotel, we had a large room and clean bathroom. Breakfast was fantastic and service was very good. Location 2 mins from airport.

Only 2 issues, the swimming pool was not that clean, needs better maintenance. It was ridiculously cold that made it unpleasant to swim in.

Other issue is the front of the hotel does not look attractive. The problem is the jungle they have on every room balcony. It does not look good. For such a beautiful hotel inside, it should reflect the beauty outside. Get rid of the unnecessary plants and give the front face of the hotel a good paint and this would be a competitor to the Taj!

Stayed: September 2013, travelled as a couple
Thank Indy_biker600
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmitSamson, General Manager at The Lalit Mumbai, responded to this reviewResponded 3 August 2014

Dear Guest,

Namaskar !!

Thank you for taking time and posting a review on TripAdvisor.

Kindly accept our apology for the dissatisfaction and inconvenience caused to you while you were using Swimming pool and also plants in the room balcony.

We have taken your feedback seriously with the concerned teams for a review of our operating procedures and immediate corrective action thereof. Much as we strive to serve our valued customers with highest and consistent standards of service, we regret that we have not been able to measure up to your expectations this time. May we request you to consider this as an aberration not reflective of our regular service standards and not to let this be an indelible perception.

We would certainly make the necessary amendments in this respective area so as to let our valued customers have a pleasant experience always and maintain confidence in the services of our hotel.

Your appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

We hope you will not hold this experience against us and will offer us another opportunity to look after you in a manner that you expect and so rightfully deserve.

With renewed apologies,


Amit Samson
General Manager, The LaLiT Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,617 - 1,623 of 2,389 reviews

Reviewed 2 August 2014

I stay here when ever i have to catch international flight...I usually get very good deal in agoda for this property... The hotel lobby is massive and lavish... Rooms are bit old as it was originally intercontinental hotel...from last 3 months some renovation work is going on.. food is good.. specially some of the restaurant are best in mumbai....like bhukara...

Room Tip: Chose airport view room....
See more room tips
  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Amansaluja12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmitSamson, General Manager at The Lalit Mumbai, responded to this reviewResponded 3 August 2014

Dear Guest,

Namaskar!

Thank you for taking time and posting a review of our hotel on Trip Advisor.

It was a privilege to have you stay with us at The Lalit Mumbai.

We are glad to learn that you were happy with the overall services of our hotel. We would like to inform you that we have undertaken beautification work of the hotel, very soon you will see a fresh product.

Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

I shall certainly share your words of recognition with my team here.

We value your patronage and look forward to welcoming you again at The Lalit Mumbai.

Sincerely yours,

Amit Samson
General Manager, The Lalit, Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014

very good decor , soothing and relaxing .cooperative staff , very good spa . spacious lounge , good gym . good shopping experience .
restaurant could not provide ripe mangoes as it was out of season . on the whole a very good hotel .

  • Stayed: July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank Sridhar D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmitSamson, General Manager at The Lalit Mumbai, responded to this reviewResponded 3 August 2014

Dear Guest,

Namaskar!

Thank you for taking time and posting a review of our hotel on Trip Advisor.

It was a privilege to have you stay with us at The Lalit Mumbai.

We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

I shall certainly share your words of recognition with my team here.

We value your patronage and look forward to welcoming you again at The Lalit Mumbai.

Sincerely yours,

Amit Samson
General Manager, The Lalit, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 July 2014

i stayed here on a business trip just for 1 night but was very impressed with the hospitality and prompt service . the word 'no' doesn't exist for them i guess... and that is the key in this business . rooms and hotel ambiance was satisfactory ... not 5 star but a definite 4 i would say , room service , food , breakfast layout - all excellent . location is next to international airport which suited my work , but one has to choose according to their own criteria. overall a good experience . will visit again .

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank sunny33666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmitSamson, General Manager at The Lalit Mumbai, responded to this reviewResponded 3 August 2014

Dear Guest,

Namaskar!

Thank you for taking time and posting a review of our hotel on Trip Advisor.

It was a privilege to have you stay with us at The Lalit Mumbai.

We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

I shall certainly share your words of recognition with my team here.

We value your patronage and look forward to welcoming you again at The Lalit Mumbai.

Sincerely yours,

Amit Samson
General Manager, The Lalit, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

We stayed in this hotel for two nights. Everything was great.
Breakfast, dinner, New Year's party.
We have nothing but praise for this hotel.
It is very close to the airport, 5 minutes by car.
The staff was very friendly and helpful.

  • Stayed: January 2014, travelled with family
    • Location
    • Rooms
    • Service
Thank Elixircd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmitSamson, General Manager at The Lalit Mumbai, responded to this reviewResponded 3 August 2014

Dear Guest,

Namaskar!

Thank you for taking time and posting a review of our hotel on Trip Advisor.

It was a privilege to have you stay with us at The Lalit Mumbai.

We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

I shall certainly share your words of recognition with my team here.

We value your patronage and look forward to welcoming you again at The Lalit Mumbai.

Sincerely yours,

Amit Samson
General Manager, The Lalit, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

I had booked the hotel for 3 nights but due to some emergency work, could stay only a night. I hardly stayed in the hotel for 8 hrs. (checked in 11.30 pm) and checked at 7 am in the morning. The check in process was smooth. They had my 3 year old record of stay in the hotel. I had called for room service. It was quick and smooth except that, it was hard to get thru the room service number.

Morning breakfast was large and the options were fantastic. So does the taste.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
Thank VipulRshah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmitSamson, General Manager at The Lalit Mumbai, responded to this reviewResponded 3 August 2014

Dear Guest,

Namaskar!

Thank you for taking time and posting a review of our hotel on Trip Advisor.

It was a privilege to have you stay with us at The Lalit Mumbai.

We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

I shall certainly share your words of recognition with my team here.

We value your patronage and look forward to welcoming you again at The Lalit Mumbai.

Sincerely yours,

Amit Samson
General Manager, The Lalit, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2014

I stayed for two days in this hotel on a business trip. I had a comfortable stay. Food is good. Staff are very courteous. Ambience is Excellant. A good hotel for leisure trips too with family and friends.

Room Tip: Car rentals from hotel fleet are very costly. Better to use outside taxis which are cheaper.
See more room tips
  • Stayed: July 2014, travelled on business
    • Value
    • Rooms
    • Service
Thank babi1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AmitSamson, General Manager at The Lalit Mumbai, responded to this reviewResponded 28 July 2014

Dear Guest,

Namaskar!

Thank you for taking time and posting a review of our hotel on Trip Advisor.

It was a privilege to have you stay with us at The Lalit Mumbai.

We are glad to learn that you were happy with the overall services of our hotel. Your words of appreciation are a generous source of motivation and encouragement for us to continue offering superior value and consistent service to all our customers.

I shall certainly share your words of recognition with my team here.

We value your patronage and look forward to welcoming you again at The Lalit Mumbai.

Sincerely yours,

Amit Samson
General Manager, The Lalit, Mumbai

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Lalit Mumbai

Address: Sahar Airport Road | Andheri East, Mumbai 400059, India (Formerly InterContinental The Lalit Mumbai)
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Spa Hotel in Mumbai
#18 Business Hotel in Mumbai
#18 Luxury Hotel in Mumbai
#27 Romantic Hotel in Mumbai
#48 Family Hotel in Mumbai
Price Range: £99 - £291 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Lalit Mumbai 5*
Number of rooms: 368
Official Description (provided by the hotel):
With the reassurance, hospitality and warmth of The LaLiT Suri Hospitality Group, guests are welcomed to the perfect combination of luxury apartment style living and leading hotels services called The Residency – a modern abode of suburban living. Set against the backdrop of the vibrant life and the grandeur of Mumbai, we bring to you 21 apartment rooms that are fully furnished marvels. Fresh and modern, each residence greets you with its typical flair and style, silk cushions, vibrant colours, gorgeous upholstery, spacious bathrooms, and so much more makes The Residency one of the most desired service apartment in Mumbai. Guests can choose from the avant-garde style of one-bedroom residence, two-bedroom residence and three-bedroom residence – The combination makes The Residency an ideal extended stay hotel in Mumbai. ... more   less 
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Also Known As:
Intercontinental The Lalit Mumbai Hotel Mumbai (Bombay)
Intercontinental Lalit Mumbai
Hotel Lalit Mumbai
Hotel Intercontinental Lalit Mumbai
Hotel Intercontinental The Lalit Mumbai

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