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“(J)ust (W)onderful Marriott!”

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JW Marriott Mumbai Juhu
Ranked #18 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Mumbai, Maharashtra, India
1 review
“(J)ust (W)onderful Marriott!”
Reviewed 6 November 2013

JW marriot is not a hotel, its a home away from home. I have travelled extensively and stayed at some of the most exquisite properties. While all have their 'hotelish' feel, JW Marriot Mumbai gives you the experience of actually feeling 'at home' and not in a hotel.
On one of my recent stays I was literally shocked that every staff from the vallet boy to the room service boys, all new my name. very impressive indeed. That apart I also tried the food at Mezzo Mezzo, and the Coffee Shop on the ground floor (forget the name), but the spread and the taste of food at both the places was outstanding.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank zubindubash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 14 December 2013
Dear Guest,

Warm Greetings.

After reading your glowing comments about the hotel and my team, I am so proud to be associated and heading such a wonderful set of people.

It was great to read the positive comments about the hotel, my team and the services offered by them. The team is constantly making an effort to “Exceed Expectations”, and ensure that a guest comes back again and again to enjoy the hospitality.

We look forward to welcome you back at our hotel.

With best regards
Pavithran Nambiar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (540)
Date | Rating
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London
Level Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 November 2013 via mobile

I stayed for a short break and was impressed with the property, the staff and the spa.
The poolside is for hotel guests and spa members only and was lovely. Overlooking the Arabian Sea it's a fabulous setting. The spa is spacious and the staff are well trained in the treatments. The selection if treatments is very good.
The Arola bar is a great place to be in the evening. It's quiet and secluded and very romantic.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aquaspana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 14 December 2013
Dear Guest,

Greetings from JW Marriott,

It was great to hear that you had a wnderful time at our hotel. Thank you for the wonderful feedback for our award winning Quan Spa. I am sure you must have come back refreshed and rejuvenated.

Come back for your birthday / anniversary next and give us a chance to pamper you!

Kind Regards,

Pavithran Nambiar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Virginia Beach, Virginia
Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 2 November 2013

After so long traveling, it his hotel was just what I needed. So comfortable, fabulous amenities. The breakfast buffet was delicious. So many food items to choose from. Beautiful music came from local musicians.
The staff was the friendliest I've ever experienced. I recommend this hotel for long or short stays.
Thank you!

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank bigskymom74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 14 December 2013
Dear Guest,

Thank you so very much for your review of your stay with us in October. It means a great deal to us when our guests, let us know that they enjoyed staying with us.

Our chefs work really hard to prepare the best food we can offer to our guests. They will be happy to get your feedback.

It sounds as though you had a great time. Thank you for the wonderful feedback.

I hope to welcome you back again soon.

Kind Regards,

Pavithran Nambiar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 November 2013 via mobile

Wonderful experience. Super luxury .. The front office team is very helpful and welcoming. Restaurant staff always check on the experience . It was nice to see chefs interacting with guests. Definitely a hotel with high standards

Stayed October 2013
Helpful?
Thank Havovi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 14 December 2013
Dear Guest,

Thank you for taking the time to write a review of your recent stay. I am delighted that we were able to send you away happy.

Our chefs work really hard to prepare the best food we can offer to our guests. It was great to note that you enjyed the service offered by my team.

I hope to welcome you back again soon.

Kind Regards,

Pavithran Nambiar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
61 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 1 November 2013

A top class hotel with a back side access to the Juhu beach, close to the airport(The hotel offers free pick up & drop).

The staff was friendly and the ambiance of the hotel & rooms, excellent. The breakfast was excellent with a huge spread.

Stayed for 2 nights on business....a great experience overall!!

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Surmen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 14 December 2013
Dear Guest,

Thank you for your kind words. I am delighted that you enjoyed your stay with us.

I hope that you can find those extra few days to return and this time on a pleasure trip along with your family.

We will ensure that your family also has a grea time here.

Kind Regards,

Pavithran Nambiar
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 28 October 2013

The hotel is located well facing the beach. Also close to the airport. The BBC Cafe is good but food at Lotus is not worth the money. Try the Pizzas at Mezzo Mezzo its pretty good. The pool side is awesome and relaxing and peaceful. The service is not very impressive though.

Room Tip: Sea Facing Rooms
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  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wiredin247
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 14 December 2013
Dear Guest,

Thank you for your feedback. We are constantly trying to evolve ourselves to offer something new to our guests everytime that they visit us. I will definitely look into the menu at Lotus Cafe and assure you that we will try to improve the variety as well as the food quality.

Look forward to welcome you back.

With best regards
Pavithran Nambiar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
64 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 28 October 2013

Have stayed at a number of Marriott properties across countries and overall quality and service consistency is always mantianed. Had a residential conference at JW Marriott, Juhu. The staff was very helpful and courteous, they accomodated 1-2 of ours last minute requests. The breakfast menu offers great variety, of the options in resturants will surely recommend Saffrron. If its suits in budget, one can surely expect great service and above par quality for a business traveller at JW Marriott

  • Stayed December 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank saggit123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 14 December 2013
Dear Guest,

Thank you for taking the time to post a review of your stay in January. You have done well to list so many of our services! I am delighted that you enjoyed so much of what we offer.

Thank you again and I hope we can welcome you back again soon.

Kind Regards,

Pavithran
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Mumbai Juhu

Property: JW Marriott Mumbai Juhu
Address: Juhu Tara Road, Mumbai (Bombay) 400049, India (Formerly JW Marriott Hotel Mumbai)
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#12 Business Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#16 Spa Hotel in Mumbai (Bombay)
#17 Romantic Hotel in Mumbai (Bombay)
#17 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Official Description (provided by the hotel):
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai

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