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“Very Good Hotel - great service”

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JW Marriott Mumbai Juhu
Ranked #19 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
London
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“Very Good Hotel - great service”
Reviewed 9 August 2014

Hotel is located in Juhu Beach, which isn't super close to most of the business community, especially keeping in mind the jammed traffic situation in Mumbai. That being said, once you arrive at the JW Marriott, it is a great sanctuary with attentive people, nice rooms, a great pool area, five restaurants and very good service levels. The Indian restaurant, Saffron, is excellent- try the mixed kebabs and bread, the chefs can show you how things are made . The cooks and staff are excellent, and will look after your every need. The buffet restaurant is great too. In general, this hotel surpassed my expectations.

Room Tip: Rooms facing the pool are best.
See more room tips
  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Lord-of-London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 10 August 2014
Dear Guest,

Thank you for your lovely review. I am delighted that you enjoyed yourselves so much.

I am really happy to know that you enjoyed our services and loved the range of kebab's our chef serve. It means a lot to hear from our guests that you feel we are successful.

I hope we can welcome you back soon.

Kind Regards,
Pavithran Nambiar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,231 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (537)
Date | Rating
  • Arabic first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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  • Any
English first
Mumbai, Maharashtra, India
Level Contributor
31 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 August 2014

The best place to relax & unwind.....Its a different world altogether....Food & Ambience are outstanding....Too many options to indulge yourself in ...Opt for Beach facing rooms as it has the best view....Pool is small but sufficient..

Room Tip: Beach facing rooms are the best
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank InnocentGaurav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 10 August 2014
Dear Guest,

Thank you for taking the time to write a review of your stay. I am delighted to hear that you enjoyed yourself.

I am glad that you had a great time enjoying the food and the natural beauty around the hotel.

Look forward to welcome you back to the hotel.

Kind Regards,
Pavithran Nambiar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
Reviewed 8 August 2014

I have been ordering my cakes from the BBC for the last few years at the Bombay Baking company. The quality of the cakes and pastries have always been consistent over the years . The wide range spoils me for choices many a times. Overall BBC is a perfect bake shop and the best in the city, whether it is for breads/ bakes or cakes. The Chefs always oblige in customizing my cakes every time, I have requested them. And my ocassions have kept my guest surprised and with awe with the finished product. Great job. BBC is simply THE BEST

  • Stayed April 2014, travelled with family
    • Cleanliness
    • Service
Helpful?
Thank Rochelle P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 9 August 2014
Dear Guest,

Thank you for your lovely feedback experience at BBC. I am so happy to hear that you have been enjoying the BBC for a long time now.

Our team of chefs are specialized in the cake making and I am glad to know that we have been able to continue to deliver as per your requirement and help you make your every occasion special.

Look forward to welcome you back to the hotel.

Kind Regards,
Pavithran Nambiar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Raleigh, North Carolina
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

JW Marriott has a very lively atmosphere. Everytime we came to the reception area, we heard sweet melodious indian music played on Sitar ( I think!) , while people dined at the restaurant thats just near the reception. The rooms were clean and so was the entire hotel and the grounds. The hotel staff had some sweets and fruits for us in our room. That was very thoughtful! Its great to have restuarants on site when you don't want to step out. The breakfast was very very impressive and superly delicious!

  • Stayed December 2013, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Cindrella2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 9 August 2014
Dear Guest,

Thank you for your lovely feedback about your recent stay. I am so happy to hear that you had a great time with us.

I am really glad to know that you enjoyed the breakfast at the Lotus and the musician were able to make your dining experience more enjoyable.

Look forward to welcome you back to the hotel.

Kind Regards,
Pavithran Nambiar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 August 2014

Have stayed at this property numerous times and love coming back. This was the first time I stayed here during the monsoons, and it definitely has a different feel.

Love the breakfast buffet...rooms are kinda tight, very nice folks at the front desk -- overall, very nice.

One piece of advice -- given a choice between having breakfast in the Exec Lounge or the restaurant, go for the latter. The offerings in the lounge are limited (as one would expect).

Stayed July 2014, travelled on business
Helpful?
Thank SFO-tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 9 August 2014
Dear Guest,

Thank you for taking the time to write a review of your stay. I am delighted to hear that you enjoyed yourself.

I am really glad to know that you enjoyed the breakfast at the Lotus.I am sure you would have loved the view from the executive lounge specially in the monsoon.

Look forward to welcome you back to the hotel.

Kind Regards,
Pavithran Nambiar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Miami, Florida
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 7 August 2014

This hotel is amazing. The class and regalia you are welcomed with is magical. Professionalism as in most of the exotic hotels in India is bar none. The hotel is huge, bustling, yet once in my room I was quenched with peach & quiet.

The breakfast, oh the breakfast. You have to experience it to understand, Choices are limitless. The gardens just off the breakfast area are peaceful & Magical.

Hotel has everything you need,spa, restaurants, bars, coffee shops, banking machines but you can walk out to the street to fine the same as well. I go for business but feels like a vacation every time.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank MichelleLo2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 9 August 2014
Dear Guest,

Thank you for taking the time to post a review of your stay with us. You have done well to list so many of our services! I am delighted that you enjoyed the breakfast with the beautiful view to out Lotus pound and pool area the most..

Thank you again and I hope we can welcome you back again soon.

Kind Regards,

Pavithran Nambiar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
Reviewed 5 August 2014

i stayed here for few nights with friends. and its a superb hotel. J W marriott really keeps up with the standard. the location of juhu is also fanastic but my fav has to be the restaurant and the food there. will defi go back and stay thre, highly recommended

  • Stayed June 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Sheila J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pavithran_JWMM, General Manager at JW Marriott Mumbai Juhu, responded to this review, 9 August 2014
Dear Guest,

Thank you for taking the time to write to us. I am really glad to know that you had a great experience with us during your stay.

It is always good to hear that our guest enjoy the food options at our restaurants and our team is able to make there stay memorable.
Looking forward to welcoming you and your friends back to the hotel.

Kind Regards,
Pavithran Nambiar
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about JW Marriott Mumbai Juhu

Property: JW Marriott Mumbai Juhu
Address: Juhu Tara Road, Mumbai (Bombay) 400049, India (Formerly JW Marriott Hotel Mumbai)
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 On the Beach Hotel in Mumbai (Bombay)
#12 Business Hotel in Mumbai (Bombay)
#13 Family Hotel in Mumbai (Bombay)
#17 Romantic Hotel in Mumbai (Bombay)
#17 Spa Hotel in Mumbai (Bombay)
#18 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — JW Marriott Mumbai Juhu 5*
Number of rooms: 355
Official Description (provided by the hotel):
The JW Marriott Mumbai is situated on the sands of Mumbai’s popular Juhu Beach with a breathtaking view of the Arabian Sea. This five star luxury hotel is located in the heart of the suburbs, enjoying close proximity to the commercial & industrial estates in North Mumbai as well as the tourist hub of South Mumbai. The hotel provides the perfect destination to both business & leisure travellers. It is equipped with a state of the art Business Centre, Conference facilities, indoor & outdoor Banquet spaces and the award winning Quan Spa. JW Marriott Mumbai also houses some of the city’s most renowned restaurants & lounges offering a host of various authentic culinary experiences. The hotel is situated only 20 minutes away from both the domestic & international airports. ... more   less 
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Also Known As:
Jw Marriott In Mumbai
Jw Marriott Hotel Mumbai

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