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“a warm welcome to mumbai” 5 of 5 bubbles
Review of Lakeside Chalet, Mumbai - Marriott Executive Apartments

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Lakeside Chalet, Mumbai - Marriott Executive Apartments
Certificate of Excellence
Aberdeen, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“a warm welcome to mumbai”
5 of 5 bubbles Reviewed 16 March 2014 via mobile

We stayed with our dog for almost three weeks at the Marriott Executive Lakeside Apartments Mumbai. The staff were all welcoming anhave made our stay exceptionally pleasant. I have a fear of lifts and the staff have reassured me regularly, often accompanying me up, if I am alone. Every request has been met with a prompt and positive response at any time of day or night. The breakfast staff are superb. They anticipate everyone's needs and service is usualy swift and accurate. Nonclan, Joyesh, Raman, Ronjeet, are cheerful and kind and make breakfasts a very pleasant experience. When I was unwell and my doctor suggested I drink coconut water, chef Somendra immediately prepared some for me even though it is not on the menu. The breakfast food is delicious, the omelletes superb and the dosas are out of this world. Our stay at the Lakeside Executive Apartments has been an extremely pleasant into our new life in Mumbai.

Stayed March 2014, travelled on business
Helpful?
Thank Fionarose170
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitesh N, Manager at Lakeside Chalet, Mumbai - Marriott Executive Apartments, responded to this review, 17 March 2014
Dear Valued Guest,

Greetings!!!

Many thanks for posting your feedback on Trip Advisor.

We believe in creating memorable experiences for all who visit us and in providing authentic hospitality to all.

We are glad that you liked the services / room at Marriott Executive Apartments.

We look forward to your continued support, and continue to delight you during your stay with us.

Best Regards,
Mitesh Narula
Resident Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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309 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (74)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Any
English first
Sydney, Australia
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 16 March 2014 via mobile

Just spent 4 days at a conference in Mumbai. Staying at the conference hotel - the Renaissance. Our room was in the Lakeside Chalet, a couple of minutes walk from the main hotel. Restful, quiet, very attentive staff especially the Catering Manager and Nandan, Jayesh, Ranjeet and Raman. Beautiful setting outside for breakfast overlooking the garden and the lake off in the distance. An oasis away from the madness of downtown Mumbai. Sadly must leave now but hopefully will return.

Stayed March 2014, travelled on business
Helpful?
1 Thank Kim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitesh N, Manager at Lakeside Chalet, Mumbai - Marriott Executive Apartments, responded to this review, 17 March 2014
Dear Guest

Greetings!!!

Thank you for staying at Marriott Executive Apartment and posting this wonderful feedback on Trip Advisor.

Feedback like these motivate us to provide the best of services to our esteemed clients. The entire team is thrilled by this feedback posted by you.

Looking forward to welcome you at Marriott Executive Apartment

Best Regards,
Mitesh Narula
Resident Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Butterworth, Malaysia
1 review
5 of 5 bubbles Reviewed 15 March 2014

Marriot Executive Aparment is a fantastic place for a long stay in Mumbai. The place is really great, amenties, new furniture but the best thing is the service by the people. They have a great team in place and everything gets done to your taste and requirement. The breakfast is perfectly set for a great meal. The DOSA and IDLI are the best I have tasted in Mumbai 5 star hotel. What makes it even more memorable is the morning breakfast, Nandan, Jayesh, Ranjeet, Deepak, Somendra and Pancham. The work really hard to make you feel at home. You should be there to experience it.

  • Stayed February 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank devisuria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitesh N, Manager at Lakeside Chalet, Mumbai - Marriott Executive Apartments, responded to this review, 24 March 2014
Dear Guest,

Greetings!!

Thank you for sparing your valuable time and sharing your feedback on your recent stay at Marriott Executive Apartment, Mumbai.

Your positive feedback has been shared with the team and we are ecstatic to learn that we were able to make your stay a satisfying experience.

We look forward to your continued support, and continue to delight you during your stay with us.

Best Regards,
Mitesh Narula
Resident Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 15 March 2014

Folks, let me pass along some insights on this property gained from living here for two years. The location of the property in Mumbai is a huge asset for the property, located on Lake Powai and a 15-20 min. trip to the international airport in normal traffic (yes there is such a thing on occasion in Mumbai). It is a very green, lovely aspect around the hotel and the grounds. This is the main positive aspect going of this property. The grounds are fairly well maintained, although the frequent conferences and weddings cause wear and tear on the grounds, not to mention the inconvenience of massive amounts of litter generated (that staff do a poor to adequate job of clearing up afterward...beware of rusty nails). Another point to mention is that during wedding season the pool (one of two in the overall property) is occasionally booked by weddings or engagements on the weekends, causing some measure of inconvenience and frustration to the residents. The hotel itself is being upgraded slowly under a new onsite manager. He has made progress in addressing the deficiencies in the actual building/rooms themselves as well as the running of the hotel, but there is further to go. If you are booking a long stay, be prepared for some frustrations (I won't detail my own here but suffice it to say that they got the best of me at times).

However, I would be remiss if I didn't make the point that all staff, from management through to the housekeepers are genuinely interested in making your stay a pleasant one and the waitstaff at Crimson, the restaurant on the property, are very attentive and on point. I won't name names here because all of them are good and I don't want to pick favorites. I do admit, though that Somendra's omelettes are exceptional...among the best I've had. The point is, folks, that the owner of this property, an property developer called K. Raheja, has underinvested in this property until only very recently spending a few bucks to paint and renew some of the worn landscaping. I think they have had enough feedback to realize that the property was at a tipping point such that if they didn't do some investment that their occupancy would begin to suffer (it probably was suffering before they took some recent action to invest). In other words, the staff are hamstrung by the owners and do the best with what they have.

Room Tip: High floor facing Lake Powai located toward the Ashram rather than the lake itself.
See more room tips
  • Stayed March 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank kighterindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitesh N, Manager at Lakeside Chalet, Mumbai - Marriott Executive Apartments, responded to this review, 18 March 2014
Dear Mr. Kight,

Greetings!!

Firstly let me thank you for bestowing your trust on us and staying with us and also for giving us feedback. Also please accept my sincere apologies for any inconvenience being caused to you during your stay.

We believe in running the extra mile for our guest and endeavoring to deliver personalized service. We are constantly working on improving the quality of our product, service and infrastructure.

We are driven by our core value of 'Excellence to Service' and work to ensure that every guest expectations are meet.

I would like to meet you in person to further understand your expectation and work towards ensuring the delivery of the same.

Best Regards,
Mitesh Narula
Resident Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
3 reviews
5 of 5 bubbles Reviewed 15 March 2014

I am in the process of the moving to Mumbai from Moscow, Russia. While my family is waiting for our furniture to arrive, we are staying at the Marriott Executive apartments near Powai. From the moment we arrived the staff has made us feel very welcome and has met our every need.
Every morning there is a complimentary breakfast buffet with excellent service and delicious food. The chef Somendra makes my family eggs to order every day and they are always cooked perfectly. The variety of food offered is wonderful and delicious. The waitstaff encouraged me to try the local Indian dishes as well. The service in the morning is exemplary. They remember our preferences and deliver our favorites before we even ask for them. When we have special requests, they make sure they keep those items in stock. I have met friends here that have gluten free diets and they buy special bread for them! I really want to thank Nandan, Jayesh, Ranjeet, Atul, Raman, and Anan for their wonderful service every day! The managers Deepak and Rajendra have made us feel so welcome and offer excellent customer service as well. The managers at the front desk are wonderful, especially Mitesh. They see to all our needs and make us feel comfortable during this stressful move. The head of housekeeping is always checking with us and greeting us every day with a big smile. She is wonderful! Her staff is friendly, they clean well and respond to our requests promptly.
I cannot say enough good things about the service here.
The only complaint I have are the mosquitoes, but the hotel tries very hard to abate the problem It is hard to stay ahead of them living next to a lake.
We are in a 2 bedroom apartment with a lake view. The view is gorgeous and we have witnessed several weddings in the field next door. The apartment is spacious with a kitchen with minimum tools. If you are staying for a while you may want to bring a few kitchen tools with you. But the food is so good here and at the renaissance hotel next door, I don't cook a lot! The apartment has a lot of storage and is comfortable. There is good wi-fi connection and the cable tv has a lot of English channels. The hotel offers special activities for its guests. The pool is very nice and well maintained and you are able to use the pool at the renaissance hotel too. The gym is in the renaissance and has a lot of cardio and weight training machines.
I highly recommend a stay here short or long term.

Room Tip: The lakeside has beautiful views
See more room tips
  • Stayed February 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Akl1015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitesh N, Manager at Lakeside Chalet, Mumbai - Marriott Executive Apartments, responded to this review, 24 March 2014
Dear Valued Guest,

Greetings!!

Thank you for staying at Marriott Executive apartment, Powai. and for sparing your valuable time, to post your review of us on TripAdvisor.

We are pleased to receive your inspiring feedback and to note that you are enjoying the service and the overall facilities.

Your appreciation of our team members is very fulfilling, Such feedback inspires the team to continue striving harder towards excellence.

We look forward to your continued support, and continue to delight you in your stay.

Best Regards,
Mitesh Narula
Resident Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 March 2014 via mobile

My wife and I stay at this location for 2 months at a time. The service in the Crimson Restaurant is excellent, thanks to the personalized service from all the servers, especially Nandan, Uttam, Ranjeet, Jayash and Raman who consistently go above and beyond to make our visits fantastic. Deepak the manager runs things perfectly and all the Chefs are very talented. The Pico de Gallo from Chef Somendra (if you like HOT) is the best. We are extremely pleased with all the staff at this Marriott.

Stayed March 2014, travelled on business
Helpful?
1 Thank Ben A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitesh N, Manager at Lakeside Chalet, Mumbai - Marriott Executive Apartments, responded to this review, 17 March 2014
Dear Guest,

Greetings!!

It was a pleasure to have you stay at Marriott Executive Apartments, Mumbai. Thank you for taking the time to review us on Trip Advisor.

Our attempt is to provide our valued guests with personalized service that meets high standards of hospitality. Your words of appreciation regarding our service in the hotel shall go a long way to motivate the team to continue to deliver a high level of service to our valued guests.

We look forward to your continued support, and continue to delight you during your stay with us.

Best Regards,
Mitesh Narula
Resident Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 March 2014 via mobile

So far I have been staying here for a week. The apartment is clean and confortable. The breakfast buffe has all the necessary. The atmosphere is calm and relaxed even during workdaya. The service is excelent specially the attention of Nandan and the omelettes of Somendra!!! Please try the whole grain croissants as well :)

Stayed March 2014, travelled on business
Helpful?
Thank Laura P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mitesh N, Manager at Lakeside Chalet, Mumbai - Marriott Executive Apartments, responded to this review, 17 March 2014
Dear Guest,

Greetings!!

Thank you for sparing your valuable time and sharing your feedback on your recent stay at Marriott Executive Apartment, Mumbai.

Your positive feedback has been shared with the team and we are ecstatic to learn that we were able to make your stay a satisfying experience.

We look forward to your continued support, and continue to delight you during your stay with us.

Best Regards,
Mitesh Narula
Resident Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Lakeside Chalet, Mumbai - Marriott Executive Apartments

Property: Lakeside Chalet, Mumbai - Marriott Executive Apartments
Address: 2 Near Chinmayanand Ashram | Powai, Mumbai (Bombay) 400087, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 523 Speciality Lodging in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Lakeside Chalet, Mumbai - Marriott Executive Apartments 5*
Number of rooms: 171
Official Description (provided by the hotel):
Explore Mumbai while staying at our luxury apartments Refined luxury, first-class service, and an unparalleled location await you here at the Lakeside Chalet, Mumbai - Marriott Executive Apartments. We offer an atmosphere of peace and tranquility, set on 15 acres along the banks of Powai Lake. Whether you're visiting India for a short trip or an extended stay, our beautifully furnished apartments have everything you need to feel at home, with luxury bedding, marble bathrooms, and fully-equipped kitchens. Those in Mumbai for work can take advantage of high-speed Internet access and a spacious work desk in every apartment; be sure to set aside some time for a challenging workout or a relaxing massage at our on-site Club Renaissance while you're here as well. Additional perks for your apartment stay include complimentary on-site parking and a wide range of delicious dining options, featuring flavors from here in India, as well as Chinese and Italian cuisine. Experience a true urban oasis at the luxury Lakeside Chalet, Mumbai - Marriott Executive Apartments. ... more   less 
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Also Known As:
Lakeside Chalet, Mumbai - Marriott Executive Apartments Hotel Mumbai (Bombay)
Jw Marriott Hotel Mumbai
Jw Marriott Mumbai

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