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“Be Comfortable amidst the Airports & Business Centre”

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ITC Maratha, Mumbai
Ranked #7 of 458 Hotels in Mumbai (Bombay)
Certificate of Excellence
Reviewed 18 July 2014

A luxury hotel with wonderful eating outlets. The ITC One rooms are really an indulgence to be in. Though the superior, deluxe rooms are not as great. I was staying here during the rainy season and the corridors were smelling and I found them to be suffocating. The lobby, coffee shop and the restaurants are just too good, be it any. A recommended place to stay if pocket allows.

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank AgarwalYash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded 21 July 2014

Dear Guest,

Thank you for taking the time to share such a wonderful feedback on Trip Advisor. Strategically located near the airports, ITC Maratha is a tree-ringed escape amid the city’s vibrant trade and business centre making it an ideal place for conducting business.
As for the restaurant experience we always endeavour to offer the very best in the world.

Thank you for your kind words. We sincerely await the opportunity to welcome you once again to ITC Maratha

Best regards,
Philippe Charraudeau
VP West & GM- ITC Maratha

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1,847 - 1,853 of 2,831 reviews

Reviewed 17 July 2014

During my recent trip to Mumbai I stayed in this hotel for one night. Although I could not pre-book the hotel , still the hotel staff were very accomodative and found me a room to stay. The room was quite spacious and tastefully decorated. All the amenties were available in the room. The breakfast was also quite stumptuos and the staff were very polite and courteous.
I would definitely stay again in this hotel

  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Tarun1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded 18 July 2014

Dear Guest,

Your feedback is most gratifying as it is our endeavour to ensure that our guests have a memorable experience. Your review encourages us further to offer the very best in world-class hospitality.

As for our service, it is always our endeavour to create a memorable experience — from the moment you step through the door until it is time for you to depart.

We look forward to welcoming you back.

Warm regards,
Philippe Charraudeau
VP West & GM- ITC Maratha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

During a business trip, I stayed at the ITC for one night. The staff were mostly friendly, as Indians tend to be. The hotel seemed to me to be very old (judging by the very narrow bathtub/shower and the old fixtures), but it was very clean. Slept very well in the bed, and had no problems with outdoor noise. Had breakfast in the morning, which was okay. If I made another trip to Mumbai, I would look at alternative hotels, but would also consider staying here again.

Room Tip: Be aware of the narrowness of the tub when showering. The sloping sides made it a bit slippery to st...
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  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank mike b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded 17 July 2014

Dear Guest,

Thank you for thoughtfully sharing your feedback. Your review encourages us further to offer the very best in world-class hospitality.

In keeping with ITC Hotels’ tradition of building hotels whose architecture is inspired by local history and culture, ITC Maratha is inspired by the Maratha Dynasty.

As for our service, it is always our endeavour to create a memorable experience — from the moment you step through the door until it is time for you to depart. There is also much to discover from an array of award winning cuisines ranging from Indian to Continental to Oriental across restaurants as food and beverage is an integral part of the hotel.

We look forward to your next visit.

Warmest regards,
Philippe Charraudeau
VP West & GM- ITC Maratha

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Reviewed 14 July 2014

Very elegant hotel. Service is exceptionally good, to the point of being too much. Rooms very clean and comfortable. I could not go outside as it is the monsoon season and it was pouring down but from what I could see from my room window, the grounds looked very nice and well maintained.

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Seb322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded 16 July 2014

Dear Guest,

Thank you for your words of appreciation and encouragement. We are glad that you had a memorable stay.

We are truly grateful for the wonderful things you have said about the hotel and services. At the ITC Maratha, Mumbai, we are committed to consistently providing warm & efficient and service to our guests and their appreciation and acknowledgement is always our greatest reward.

We look forward to welcoming you back.

Sincere regards,
Philippe Charraudeau
VP West & GM- ITC Maratha

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Reviewed 13 July 2014

A place worth of staying and a superb palace to eat. Luxury , Class , Ambiance, and above all with top class service. Truly for royal treatment. Peshawri = = A taste of the highly acclaimed cuisine of India’s North West Frontier. Peshawri brings alive the robust flavours of this region traditionally prepared in a clay tandoor. The menu offers a wide choice of kebabs, vegetarian dishes, Indian breads and the famous Dal Bukhara. Enjoy Maja Madu. Ahlan wa shalan Marhaba

Room Tip: Subject to our needs the rooms can be selected
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  • Stayed: February 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank thepoliticalmanager
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded 16 July 2014

Dear Guest,

We are very pleased to learn that you had a memorable dining experience at the hotel. We are also delighted to read your comments on our North West Frontier resaurant Peshawri. Team is overjoyed to learn that you were impressed with thestay and dinner. We are happy to receive such a wonderful comment from our valued guest and look forward to your next vist.

Warm regards,
Philippe Charraudeau
VP West & GM- ITC Maratha

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014 via mobile

Went to Mumbai with my mom last week and we stayed at ITC Maratha, from the very beginning the way they welcomed and their courtesy and co ordination was excellent. The room was super with lovely interiors and absolute luxury set to pamper and spoil us. Food was excellent especially in Peshwari restaurant thoroughly enjoyed the food and service. What actually caught my attention is not only did they welcome us in from the door, but also escorted us to the vehicle when we were leaving. I was actually touched by that gesture. Their guest relations officer was excellent with making sure that out stay was made and comfortable. They were really helpful in suggesting places to go and shop and also visit. Overall an excellent stay and worth my visit.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Splash0509
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded 16 July 2014

Dear Guest,

We are delighted to know that you had a splendid experience at the hotel.
It is our constant endeavour to provide our guests with superior services and we are happy to note your appreciation.

Thank you for your kind words. We sincerely await the opportunity to welcome you once again to ITC Maratha

Best regards,
Philippe Charraudeau
VP West & GM- ITC Maratha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2014 via mobile

Stayed for a night. I have stayed multiple times before. Great service and attitude. Did not use restaurant. But in the past I have had good experience there as well. Rooms are spacious. The biggest advantage is the proximity to the airport and that is their value proposition as well. I usually find my way to this place for the night if I have an early morning flight. Overall good.

Stayed: July 2014
Thank WorldtravellerKNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITC_MarathaMumbai, General Manager at ITC Maratha, Mumbai, responded to this reviewResponded 16 July 2014

Dear Guest,

Thank you for taking the time to share such a wonderful feedback on Trip Advisor. Indeed, strategically located near the airports, ITC Maratha, a tree-ringed escape, is tucked amid the city’s vibrant trade and business centre making it an ideal place for conducting business.
Your recognition of our product, Food & Beverage and other services are appreciated by all of us. It is our constant endeavour to offer our discerning travellers indigenous, luxury experiences through our commitment to quality service.

We sincerely await the opportunity to welcome you once again to ITC Maratha.

Warm regards,
Philippe Charraudeau
VP West & GM- ITC Maratha

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Maratha, Mumbai

Address: Sahar, Andheri, Mumbai (Bombay) 400099, India (Formerly The Maratha Mumbai)
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Business Hotel in Mumbai (Bombay)
#7 Romantic Hotel in Mumbai (Bombay)
#7 Spa Hotel in Mumbai (Bombay)
#7 Luxury Hotel in Mumbai (Bombay)
#17 Family Hotel in Mumbai (Bombay)
Price Range: £126 - £282 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — ITC Maratha, Mumbai 5*
Number of rooms: 380
Official Description (provided by the hotel):
ITC Maratha is one of the leading 5 star deluxe hotels in Mumbai, the commercial capital and dream city of India. The highlight of the hotel is its architecture and interior spaces. 1.75 lakh sq feet of stone, each hand carved has been used for its cladding and pillars patterned on the 18th and 19th century. The interiors are muted and subtle, with elements of both Victorian as well as Maharashtrian inspiration. It is in close proximity to the bustling business districts of north and central Mumbai, the NSE Exhibition Centre, and is a short distance from Film City, the Bombay Museum, and Borivili National Park. In addition, The Maratha is only a stone's throw from the airport (2 km from the international terminal and 5 km from the domestic terminal) making it convenient for the transit traveller. ... more   less 
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Also Known As:
Itc Maratha, Mumbai Hotel Mumbai (Bombay)
Itc Grand Maratha
Grand Maratha
Itc Hotel Grand Maratha Sheraton & Towers

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