We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Hilton Yes, Hilton Airport International Mumbai NO!” 1 of 5 bubbles
Review of Hilton Mumbai International Airport

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hilton Mumbai International Airport
Ranked #26 of 440 Hotels in Mumbai (Bombay)
Certificate of Excellence
Burnaby, Canada
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Hilton Yes, Hilton Airport International Mumbai NO!”
1 of 5 bubbles Reviewed 30 May 2014

Service staff are good, but management is the worst I have ever experienced in dealing with problems. Maintenance issues are endemic in this property it seems and how management respond, is something I hope you never have to experience. You would think a 3 page hand written letter outlining room deficiencies such as the TV not working (in two separate rooms) , the phone not working, noise from on going maintenance from morning until after 9pm would have received a response immediately, not a note slipped under the door in the middle of the night before checkout.

  • Stayed May 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank mapledogwoof
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, General Manager at Hilton Mumbai International Airport, responded to this review, 3 June 2014
Dear Guest,

Greetings from Hilton Mumbai International Airport!

Thankyou for your valuable feedback and for choosing to stay with us. While I am glad that you appreciate the staff, apologies for the inconvenience caused to you during your stay with us. We at Hilton Mumbai International Airport treat our guest feedback as most important. Upon investigation within the team, I realised that this has been a case of miscommunication. Your feedback on the noise and key problems have been taken into consideration and have been acted upon immediately.

Please accept my sincere apologies on behalf of my team. Be rest assured that this is not typical of the otherwise high standards we aim to achieve. We at Hilton Mumbai International Airport celebrate providing guests with experiences that make them feel at home with us, we remain committed to providing all our guests with authentic hospitality and an experience unparalled in India. We truely regret the inconvenience caused to you.

We once again thankyou for your feedback and sincerely look forward to welcome you again.

B.S.I. Roopan,
Director of Finance
(Acting General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,205 reviews from our community

Traveller rating
    534
    433
    166
    46
    26
See reviews for
126
159
143
730
Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (191)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
BIRGANJ, Nepal
2 reviews
3 of 5 bubbles Reviewed 28 May 2014

Hotel is good but it is located among big brands and large properties like ITC Maratha and Hyatt which give sense of small hotel. Fitness center service is not so good. Staff are good in reception and the dining area. It is convenient for guests want to stay near International airport.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Prakash K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this review, 3 June 2014
Dear Guest,

Greetings from Hilton Mumbai International Airport!

Thank you for your feedback and we are pleased to hear that you were delighted about your stay with us. We pride ourselves in providing our guests Hilton hospitality experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality.

We have taken a note of your feedback on our fitness club and shall look into the same.

Its true that the proximity to the airport calls for a lot of convenience. Also, not to forget, serving limited guests keeps the experience for our guests personalized.

Your kind appreciation of our associates motivates and encourages us even further.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

Warm regards,
Imran Khan
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Hilton Mumbai is the best property in Mumbai near International Airport.... Very good interior and best quality of food stuff and music .... most important best hospitality services by the staff. really good destination....

  • Stayed July 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JITENDERKOTHARI
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this review, 26 May 2014
Dear Guest,

Greetings from Hilton Mumbai International Airport!

We are glad that you had a pleasant stay at Hilton Mumbai International Airport. It is our constant endeavor to provide our guests with superior services and we are happy to note your appreciation.

Your generous review on the staff and service is rewarding and we sincerely await the opportunity to welcome you once again to Hilton Mumbai International Airport.

Warm regards,
Imran Khan,
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
36 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 23 May 2014

Great hospitality which makes up for the subtle setup of the hotel. Not too many things to do within the hotel, considering the options available in the vicinity. However, rooms are well appointed, though a bit crampy. The service is spot on. You ask for something and the team is there for you. Nice dining options.

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Midas1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this review, 26 May 2014
Dear Guest,

Greetings from Hilton Mumbai International Airport!

We are glad you had a comfortable stay at Hilton Mumbai International Airport!. It is our constant endeavor to provide our guest with best in class service and make their stay at Hilton Mumbai International Airport, a memorable one.

Thank you once again for your kind feedback and we look forward to your next visit.

Warm regards,
Imran Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
5 of 5 bubbles Reviewed 20 May 2014

I found the staff at the Hilton Mumbai Airport to be very friendly and willing to help. Breakfast was good and the staff at the lounge were wonderful. I have stayed at this hotel in the past and will definitely stay there the next time I am in Mumbai.

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jim D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this review, 26 May 2014
Dear Guest,

Greetings from Hilton Mumbai International Airport!

We are extremely delighted to welcome you on your each and every visit at Hilton Mumbai International Airport. Such positive feedback from patrons like you is truly encouraging. All our staff members were glad to hear this note of appreciation.

Warm regards,
Imran Khan,
Assistant Front Office manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
dagenham
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
5 of 5 bubbles Reviewed 19 May 2014

we stayed at this hotel for 3 nights as a stopover on route to Goa. what a lovely surprise, I felt like our queen, our suit was truly remarkable, spotless, and a four poster bed to boot. we had access to the ex. lounge, which was great. and they served the best wine. and food was really tasty, we got a taxi and went all round Bombay seeing the sights, also the pool area was great. clean towels, and lunch there was very tasty. only one problem. we were not there long enough. the bed so cumfy. and a bathroom to die for.
SO a very BIG thank you to all the staff, for a truly unforgettable stay. especially the young lad in the ex. lounge, couldn't do enough for us.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank maureen m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this review, 26 May 2014
Dear Guest,

Greetings from Hilton Mumbai International Airport!

It was a pleasure to have you stay with us at Hilton Mumbai International Airport. We are glad that you enjoyed staying with us. Your review adds to more smiles and serves as a motivation to our entire team at the hotel. We will be delighted to welcome you again to the hotel.

Do let us know of your next visit.

Warm regards,
Imran Khan,
Assistant Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wilmington, North Carolina
2 reviews
5 of 5 bubbles Reviewed 18 May 2014

A quiet professional and comfortable hotel ,ideally suited to the business traveler. Close to the Airport without the accompanying noise with transport advice and facilities easily available.
Spa and Gym are exceptionally clean with modern equipment ,pool area is very pleasant

  • Stayed May 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank arturo d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this review, 20 May 2014
Dear Guest,

Greetings from Hilton Mumbai International Airport!

Thank you for your kind feedback. It gives us much joy in knowing that you truly enjoyed yourself during your stay with us and liked our hotel, the ambience around the hotel and our fitness centers.
We once again thank you for your feedback and truly look forward to welcome you again at Hilton Mumbai International Airport

Warm regards,
Imran Khan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mumbai (Bombay) hotels
Vile Parle East
Hyatt Regency Mumbai
Hyatt Regency Mumbai
#15 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 1,690 reviews
The Lalit Mumbai
#21 of 440 in Mumbai (Bombay)
4.0 of 5 bubbles 1,993 reviews
Courtyard Mumbai International A...
#17 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 1,735 reviews
Show Prices
Show Prices
Show Prices
JW Marriott Mumbai Sahar
#4 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 1,234 reviews
The Leela Mumbai
#20 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 1,942 reviews
Vile Parle East
ITC Maratha, Mumbai
ITC Maratha, Mumbai
#7 of 440 in Mumbai (Bombay)
4.5 of 5 bubbles 2,340 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Mumbai International Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Mumbai International Airport

Property: Hilton Mumbai International Airport
Address: Sahar Airport Road | Andheri East, Mumbai (Bombay) 400099, India (Formerly Le Royal Meridien Mumbai)
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#20 Family Hotel in Mumbai (Bombay)
#23 Luxury Hotel in Mumbai (Bombay)
#24 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hilton Mumbai International Airport 5*
Number of rooms: 171
Official Description (provided by the hotel):
Located five minutes from the international terminal and 15 minutes from the domestic terminal, Hilton Mumbai International Airport is situated at one of the most convenient locations near Mumbai airport. Combining the style of a 19th century summer palace and aspects of a stately home with modern facilities and upscale amenities, Hilton Mumbai International Airport is the hotel of choice for business travelers. The hotel is situated near the prime business districts of Andheri, Bandra Kurla Complex, Powai and the Bombay Exhibition Center. Shopping, entertainment and dining at the Oberoi Mall-Goregaon, Phoenix market city are also nearby. This Mumbai hotel offers a premium destination for business meetings and events. Choose from 171 guest rooms and suites, as well as six flexible meeting spaces, including a ballroom and two grand halls. The hotel also offers a unique dining experience, contemporary spa and comprehensive fitness center. Each spacious guest room offers excellent amenities to meet the needs of all types of travelers. Upgrade to an Executive Room for private check-in and check-out, complimentary breakfast and evening cocktails in the private lounge. Savor delicious Indian and Chinese cuisine in the sumptuous Mumbai restaurants -The Brasserie and Imperial China. Relax by the tropical setting of the outdoor pool and sip drinks from the Garden Bar or enjoy live music next to an open fireplace at the Lounge Bar. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Agoda, Southall Travel, Expedia and Booking.com so you can book your Hilton Mumbai International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Mumbai International Airport Hotel Mumbai (Bombay)

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing