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Hilton Mumbai International Airport
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Reviews (1,546)
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Reviewed 17 August 2014

Very close to the international terminal and ideal for a transit stay at Mumbai. Nice spacious rooms , small but good executive lounge. Fantastic breakfast with a large variety of very tasty food. Excellent staff for whom nothing is too much.

  • Stayed: August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank D T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this reviewResponded 20 August 2014

Dear Guest,

greetings from Hilton Mumbai international Airport!

Thankyou for your motivating review on TripAdvisor. It certainly comes as a morale booster to the entire team. For us the guests compliments is like an award. The team is indeed warm and extremely caring and helpful. The location is just perfect for any traveler.

We are looking forward to serving you again.

Warm regards,
Imran khan,
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 August 2014

I stayed in Hilton Hotel near Mumbai international airport during a business trip to Mumbai. It did not meet my exceptions as a world class hotel. I was quite disappointed with the room. The toilet closet was not clean and even if I try to flush out the stuff out, those things are coming back. The wash basin tap was making weird noise throughout the night.

I was however impressed with the food in the hotel restaurant. There buffet spread was awesome.

  • Stayed: December 2013, travelled on business
    • Rooms
1  Thank Pratiman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this reviewResponded 20 August 2014

Dear Guest,

Greetings from Hilton Mumbai International Airport!

Thankyou for reviewing us on TripAdvisor! Please accept my sincere apologies for the discomfort caused to you during your stay with us. we have immediately taken a note of the same and have acted upon it. At the same time, I was delighted to hear about you dining experience at Hilton Mumbai International Airport.

We certainly look forward to welcoming you again.

Warm regards,
Imran Khan,
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

It is a usual standard business hotel. Used to be the Meridian earlier and now renamed . However the one big question mark is the absence of adequate electric sockets for charging your mobile devices. I couldn't find one anywhere in the room and sure was nine on the working table. Had to use the bathroom shaver outlets to charge my iPad and phone alternately. The breakfast spread was superb as expected .

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Manusha2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this reviewResponded 20 August 2014

Dear Guests,

Greetings from Hilton Mumbai International Airport!

Thankyou for reviewing us on TripAdvisor!

Please accept my apologies for the inconvenience caused to you due to less charging points in the room. We have taken a note of your suggestion and the concerned teams have already been intimated of the same. We are glad that you enjoyed the breakfast at our hotel.

We look forward to having you stay with us again.

Warm regards,
Imran Khan,
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

Flew home from UK and instead of driving 4 hours back to Pune, hubby had thoughtfully booked the Presidential Suite at Hilton Mumbai (definitely one of the top 5 hotel suites I have EVER stayed in. Beautiful). Arrived approx 0230 am and straight away reception offered a late check out of 2pm. We had time to catch up on our 3 weeks apart, a long soak in the extremely spacious tub, good sleep in a very comfy bed, long lie in and a room service light lunch before departing for home. A very civilised start to the day! Set us up a treat for the drive home. Thanks Hilton. Be seeing you again!

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Lisa U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this reviewResponded 20 August 2014

Dear Guest,

Greetings from Hilton Mumbai International Airport!

We are delighted to hear about your experience during your stay with us. Our Presidential Suite is indeed very gorgeous and is completely designed as per the palatial theme of the entire hotel. We are glad you had a wonderful time here with us.

We certainly look forward to welcoming you again to Hilton Mumbai International Airport.

Warm regards,
Imran Khan
Assistant Front Office Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 August 2014

A really bad experience. They serve the same food, the staff is ill behaved, no one will ever come and check with customer on his experience during his/her stay, they will charge you even for an extra power cord ..... The list can't end anywhere. In a nutshell "Not recommended either for Stay or holding Corporate Programs".

  • Stayed: August 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
1  Thank Kanchan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HILTONMUMBAI, Assistant Front Office Manager at Hilton Mumbai International Airport, responded to this reviewResponded 20 August 2014

Dear guest,

Greetings from Hilton Mumbai International Airport!

Thank you for your feedback. We are disappointed to read about your experience and the inconvenience caused to you during your stay with us.Please be rest assured that this is not typical of the way we conduct our businesses with guests. We sincerely regret any discomfort that may have caused yourself.
We once again thank you for your feedback and look forward to your stays with us again.

Warm regards,
Imran Khan,
Assistant Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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