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“The Leela”
4 of 5 bubbles Review of The Leela Mumbai

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The Leela Mumbai
Ranked #19 of 444 Hotels in Mumbai (Bombay)
Certificate of Excellence
Jeddah
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“The Leela”
Reviewed 11 August 2014

Good property with very courteous staff. Rooms are good and the staff is very helpful. Location near the international airport is a great advantage.
Food choice is good.
Excellent shopping arcade but a bit expensive.

Room Tip: Higher rooms are are better. Lobby Resturant is very cozy and good.
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank JeddahTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshishKRai, General Manager at The Leela Mumbai, responded to this review, 14 August 2014
Dear Guest,

Greetings from The Leela Mumbai.

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality.

We are delighted to hear that you enjoyed the room accommodation which has been specially crafted for discerning guests like yourself. Your kind appreciation of our associates motivates and encourages us even further.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you back very soon.

Sincerely
Ashish Kumar Rai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,967 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (429)
Date | Rating
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  • Chinese (Simplified) first
  • Danish first
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English first
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 August 2014 via mobile

Me and my wife stayed in the leela mumbai for a weekend offer we grabbed for our trip to india from middle east.. Starting from the door man till the room service, everything is well managed. We were very much pleased by the attention given to us by the staff with always a smile in the face. This place worth the money spend. I had previously visited to their property in trivandrum and was always looking forward to be at The Leela. Thank you Leela for a memorable stay. We will be back for more but would try a different location of The Leela.

Stayed July 2014, travelled as a couple
Helpful?
Thank Rohitmenon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshishKRai, General Manager at The Leela Mumbai, responded to this review, 14 August 2014
Dear Guest,

Greetings from The Leela Mumbai.

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.

We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you back very soon.

Sincerely
Ashish Kumar Rai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi, India
Level Contributor
39 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 7 August 2014

I was staying in this property from 30/07/2014 to 31/07/2014. This is one of the best property I have ever stayed near Mumbai airport. Straight from airport pickup, checkin, room service, breakfast, checkout and airport drop everything this was well managed. There is nothing I could point out for improvement. Excellent property.
NARAYANAN

Room Tip: Excellent property.
See more room tips
  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank amborummal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshishKRai, General Manager at The Leela Mumbai, responded to this review, 14 August 2014
Dear Guest,

Greetings from The Leela Mumbai.

Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us. We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages and motivates us in our quest of providing luxury hospitality.

We are delighted to hear that you enjoyed the arrival experience, private dining experience and your departure experience which has been specially crafted for discerning guests like yourself.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you back very soon.

Sincerely
Ashish Kumar Rai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berkeley, California
Level Contributor
82 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 5 August 2014

This was my third trip into Mumbai airport involving an immediate checkin to the Leela, and it was perfect like the other two. Leela staff met me right outside customs, and ushered me to an immaculate BMW with a friendly driver. My arrival at the hotel was the perfect revival after the 16 hour flight from Newark. Despite the lateness of the hour the fitness center (one of the best of any fitness center at any hotel I have stayed in anywhere)) was still open, I could get a meal at a restaurant and the room was very comfortable. The connection the next morning to another city in India was smooth. I highly recommend this hotel for turbulence control upon entry into India.

  • Stayed June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank jk61-California
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshishKRai, General Manager at The Leela Mumbai, responded to this review, 7 August 2014
Dear Guest,

Greetings from The Leela Mumbai.

We would like to thank you for taking out time to share the feedback of your recent stay with us. Our team at The Leela Mumbai continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality.

We are also delighted to hear that you enjoyed the arrival experience, chauffer services, gym facilities and the dining options which has been specially crafted for discerning guests like yourself. Your kind appreciation of our associates motivates and encourages us even further.
If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you back very soon.

Sincerely
Ashish Kumar Rai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 3 August 2014

Excellent place to stay near the international airport. Hotel is very good in all terms. It is quiet, convenient, and extremely well maintained. Rooms are good - quiet and comfortable. The hotel is huge in terms of area. Check-in process was quick and smooth and without any hassles. Royal club rooms on 7th and 8th floors offer good views of the city and pool. BMW airport transfers for royal club rooms are an added perk. Service is fast and with attention to detail. Even fresh fruits in the rooms are replaced 2-3 times a day. Privacy is respected. Staff is well trained and accommodating. Food quality is good but could have been slightly better considering this is a premium hotel. Pool area is very well designed with greenery all around. this is both a plus and minus as there were leaves in the pool due to the rains. Overall a very good experience.

Room Tip: Choose royal club rooms if possible as they have very good facilities and lounge areas where you hav...
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
Thank karljerome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshishKRai, General Manager at The Leela Mumbai, responded to this review, 7 August 2014
Dear Guest,

Greetings from The Leela Mumbai.

We would like to thank you for taking out time to share the feedback of your recent stay with us. Our team at The Leela Mumbai continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality.

We are also delighted to hear that you enjoyed the room accommodation, arrival experience, airport transfers, pool services and your dining experience which has been specially crafted for discerning guests like yourself. Your kind appreciation of our associates motivates and encourages us even further.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you back very soon.

Sincerely
Ashish Kumar Rai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
27 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 August 2014 via mobile

Check in yesterday and was amazed by the interior of the hotel and room.

Typically like the room as it gives me a very cozy and homelike feeling especially I am travelling alone. I am also impressed by the butler manager, Preejesh for his thoughtfulness and observant with the details

As I'm still staying in the hotel,I am going to explore more of this hotel and share the experience.

Overall, I congrats the management of this hotel for having such a wonderful team.
And for travelers, try this hotel and stay in their royal club rooms. I believe u will never regret.

Stayed August 2014
Helpful?
Thank mspiggykek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshishKRai, General Manager at The Leela Mumbai, responded to this review, 7 August 2014
Dear Guest,

Greetings from The Leela Mumbai.

We would like to thank you for taking out time to share the feedback of your recent stay with us. Our team at The Leela Mumbai continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality.

We are also delighted to hear that you enjoyed the royal Club experience and the unique ambiance of the hotel which has been specially crafted for discerning guests like yourself. Your kind appreciation of our associates motivates and encourages us even further.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you back very soon.

Sincerely
Ashish Kumar Rai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vadodara, India
Level Contributor
50 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 31 July 2014

A quiet place to stay very close to the international airport .the hotel is an island in a sea of greenery .the staff is polite and courteous. The checking was smooth and reaching the room took 10 minutes from getting down from the car .the standard rooms are a wee bit small but have all the standard fitting and accessories like tea maker and fridge. The furnishings are plush and comfortable.
The food we ordered in room service was good and the service was commendable.

Room Tip: Ask for a higher floor and pool facing room
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
Thank ashitpatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AshishKRai, General Manager at The Leela Mumbai, responded to this review, 7 August 2014
Dear Guest,

Greetings from The Leela Mumbai.

We would like to thank you for taking out time to share the feedback of your recent stay with us. Our team at The Leela Mumbai continuously strive to improve upon our existing standards and guest feedback helps us immensely to measure our progress in our quest of providing luxury hospitality.

We are also delighted to hear that you enjoyed our dining experience and guest services which has been specially crafted for discerning guests like yourself. Your kind appreciation of our associates motivates and encourages us even further.

If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.

We look forward to welcoming you back very soon.

Sincerely
Ashish Kumar Rai
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Leela Mumbai

Property: The Leela Mumbai
Address: Sahar, Mumbai (Bombay) 400 059, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Romantic Hotel in Mumbai (Bombay)
#11 Business Hotel in Mumbai (Bombay)
#17 Spa Hotel in Mumbai (Bombay)
#18 Luxury Hotel in Mumbai (Bombay)
#26 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Leela Mumbai 5*
Number of rooms: 389
Official Description (provided by the hotel):
Within the bustling heart of India’s commercial and entertainment mecca lays one of the finest luxury hotels in Mumbai. Nestled within the tranquillity of 11 acres of lush landscaped gardens and cascading waterfalls, The Leela Mumbai is a shimmering beacon amongst Mumbai hotels.Only five minutes away from Chatrapati Shivaji International Airport and 15 minutes from Mumbai’s domestic airport, the Leela Mumbai is well equipped with world class facilities and warm, friendly service providing the ideal gateway from which to explore northern Mumbai’s commercial hub. ... more   less 
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Also Known As:
The Leela Mumbai Hotel Mumbai (Bombay)
Mumbai Hotel Leela

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