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“Well worth the price”

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The Taj Mahal Palace
Ranked #3 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Philadelphia
Level 6 Contributor
106 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
“Well worth the price”
Reviewed 17 May 2011

Having stayed at one of the other Taj properties on my last trip to India, I decided to try the Taj Mahal Palace in Mumbai - I was not disappointed. The rooms are meticulously appointed with attention to any need you might have. The service is gracious without being intrusive. The property is lovely - since I was on business I spent a fair amount of time in the hotel working and didn't feel any need to leave! I did try the spa which was great (and great value compared to American spas). The location is good for either business or leisure. Would definitely stay again.

  • Stayed May 2011, travelled on business
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Helpful?
Thank artprof13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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San Diego, California
Level 4 Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 16 May 2011

I really cannot fault much, this is a smoothly run facility. Service, reception and food all excellent. The shops in the arcade glitter. My only minor grouch is the tower room I was allocated was bland and could be a nice enough room anywhere in the world. The view made up for this impressively. Colaba was my intro to Mumbai and was a good choice, though opted to move further north (more central for my business) for the rest of my time in Mumbai.

  • Stayed April 2011, travelled on business
    • Value
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Helpful?
Thank shappych
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 May 2011

There is a certain nostalgia, charm and sense of history, each time you drive in to the hotel or see its iconic structure. The two things about Taj Mahal that are almost in your face when you come into the hotel are the very bustling lobby (some days it may actually feel like a bazaar) and the very effusive style service that seems so eighties/ nineties (in a nice, warm way).
Rooms are comfortable in size with enough free space to move around. Some of the ornate detailing in interiors (rooms, corridors) really goes with its overall aura.
We stayed long as we were doing a really long convention. The service from hotel staff in front office, banqueting, food and beverage is fantastic. The front office staff including concierge were super helpful and friendly - you wont feel hesitant to ask them for the smallest of things. They make you feel super comfortable and special. Ok, for travellers who really want to be left alone to do their thing - you probably should note this. At breakfast the staff are all over you, trying to offer you the many wonderful things you may not have spotted o their huge buffet. Even in the ladies room, they have a permanent staff who greets you, hands you a towel etc Some of the staff have been there for ever so they feel very comfortable to be friendly and hospitable with you as if in their own home. it could be a bit much, but to me thats what Taj Mahal is.
If you are doing a convention, they have a lot of banquet room options and some facing the Aarabian sea so very scenic as well. Only bringing in ig buses for transporting your guests can be a bit nightmarish as the entrance and area around the hotel is a bit small, congested with reguallr traffic so plan accordingly.
They have a lovely choice of signature restaurants and you will be spoilt for choice. but if you want to get out for some fresh air and a meal, lots of lovely cosy options nearby.

  • Stayed July 2010, travelled on business
    • Value
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Helpful?
Thank fluerp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tunis, Tunisia
Level 5 Contributor
66 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 15 May 2011

From the first 30sec. you will understand why it's ranked #1 Hotel in Mumbai ...

Stayed at the Taj 2 nights last week and I really enjoyed it ...The location is perfect, the facilities (even if I didn’t have time to experience all of them) were great, the service is top-notch, the food is delicious & you have a very rich choice …Everything was G R E A T!

Special thanks to the lovely lady at the reception (I forgot her name!) who escorted us to our room and made the check-in (we arrived at 4am!)…So accommodating and so friendly …

This is THE hotel to choose when in Mumbai …Don’t look any further! Prices are very reasonable

2 regrets: I didn’t make sure to book the newly refurbished rooms at the Tower (1st to 3rd Floor) …My stay was extremely short!

Room Tip: When booking, make sure you get the New Rooms!
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  • Stayed May 2011, travelled on business
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Helpful?
Thank Elyes B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level 5 Contributor
53 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 14 May 2011

I have stayed in hotels all over the world, some large, some small and this is certainly one of the best. Exceptional service from the moment we arrived at the front gate. Security is very tight, as you would expect following what happened 2 years ago, but rather than finding this tedious, it makes me feel very safe.

We were upgraded to the palace and the rooms were spacious and luxurious with no small detail missing. Examples include the cable set allowing you to connect your Ipod, laptop or ipad to the tv sound system. Buttons next to the bed to indicate "do not disturb" etc. were also a nice touch.

The hotel has a shopping arcade downstairs and other great features including a barber in the salon (£8 for haircut) and spa. The spa may seem over the top at first but is reasonably priced, £15 for 60 minutes 1 on 1 yoga and £35 for a 60 minute massage were great value.

Be warned though, this place makes its money from the food and drink. A G&T would set you back about £8, a cocktail about £10 and a table at the weekend brunch over £30.

One of the best places I have stayed and don't want to leave.

Room Tip: Get upgraded to the palace
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  • Stayed May 2011, travelled with friends
    • Value
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Helpful?
Thank Gunder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Baranzate, Italy
Level 6 Contributor
185 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 139 helpful votes
Reviewed 13 May 2011

They refuse to allow me to bring my indian boyfriend in the room simply because we were two men. They dispute with us in front of many other people stating that these were the rules of the hotel (not possible to register a second person once the first one was already registered) and blocking my boyfriend with security's staff to enter the elevator and going to my room: it embarrass. In a 5 star hotel where you pay more than 400 euro per night this is not not only not acceptable but is an attitude against the rights of a person and the possibility to choose to whom to sleep in bed. They should change their rules i suggest...

  • Stayed May 2011, travelled on business
    • Value
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Helpful?
9 Thank Roberto R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bombay
Level 2 Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 May 2011

The Taj Mahal Palace is the first landmark in Indian hospitality and the symbol of pride for redoubtable India. To say it is world class is an understatement. It's in a class of its own!

Besides the numerous credits that the hotel has, the resilience is remarkable and the genuine warmth of the staff is unmatched. Since the hotel needs no introduction, writing about it is more an honour for us than for the property itself

  • Stayed June 2010, travelled on business
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank iamnirad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Taj Mahal Palace

Property: The Taj Mahal Palace
Address: Apollo Bunder | Colaba, Mumbai (Bombay) 400001, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Mumbai (Bombay)
#2 Romantic Hotel in Mumbai (Bombay)
#2 Business Hotel in Mumbai (Bombay)
#3 Spa Hotel in Mumbai (Bombay)
#3 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Taj Mahal Palace 5*
Number of rooms: 543
Official Description (provided by the hotel):
Built in 1903, The Taj Mahal Palace, Mumbai is India's first luxury hotel. Offering panoramic views of the Arabian Sea and the Gateway of India, the hotel is a city landmark. The hotel offers 543 rooms including 54 suites, each adorned with original paintings and period furniture that exude an aura of old-world charm and elegance. The restaurants at The Taj Mahal Palace, Mumbai offer distinctive dining experiences that cover the finest Indian and international cuisines - from casual, all-day eateries to Oriental, Japanese, Indian and Mediterranean fine dining. The hotel also houses the first licensed bar of Mumbai and also a beautiful sea-front restaurant for hi-tea and live music. Palace Services in the Palace Wing of the hotel add to the experience, where the butler plays the all important role of guide and assistant. ... more   less 
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Also Known As:
Taj Mahal Palace Hotel Mumbai (Bombay)
Hotel Taj Mahal Palace
Taj Hotels
The Taj Mahal Hotel
Taj Palace Hotel
The Taj Mahal Palace Hotel
The Taj Hotel

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