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“Refined luxury, iconic location”

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The Taj Mahal Palace, Mumbai
Ranked #5 of 486 Hotels in Mumbai
Certificate of Excellence
Reviewed 28 August 2014

We stayed at the old and iconic wing of the hotel and we were quite impressed by the ambience, the refined decor and the spacious rooms. A must - great location as well. Customer service also up to the standards

Stayed: September 2013, travelled on business
2  Thank Dimitris L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmhgm_bom, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you for taking the time to share your positive feedback with us on Tripadvisor.com.

It is a pleasure to learn that you enjoyed your stay at The Taj Mahal Palace, Mumbai.

Thank you for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

Kind Regards,


Gaurav Pokhariyal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,573 - 4,579 of 7,109 reviews

Reviewed 28 August 2014

The staff are perfectly professional and helpful. they cant do enough. The rooms are updated, marble, seamless glass, balconies, and great views. The hotel great rooms are majestic. The value is very good. I originally booked us in a good boutique hotel near by but couldn't get the train tickets so changed to the Taj and let the travel desk get the train tickets.

Stayed: July 2014, travelled as a couple
1  Thank Greg S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmhgm_bom, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded 29 August 2014

Dear Guest,

Greetings from The Taj Mahal Palace, Mumbai.

I would like to take this opportunity to thank you for taking the time to write a review on Trip Advisor further to your experience at The Taj.

It is our earnest endeavor to ensure that our guests enjoy a memorable experience and I am delighted to know that you had a wonderful stay with us.

Your compliments about the staff in particular, delight me and it gives me great pleasure to share it with the team.

Thanks ever so much for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

Kind regards,

Gaurav Pokhariyal
General Manager
The Taj Mahal Palace, Mumbai

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014

We started in the Tower wing and due to some problem with other bookings managed to get moved to the Palace Wing. Wow. Fantastic. Beautiful old style butler service in one of the nicest room I've ever stayed in (and that includes Bellagio, Las Vegas). Looking over the Arabian Sea and the Gateway to India. What an experience.
This is one place we will remember for a very long time

Room Tip: Palace wing overlooking the Gateway to India if you can
See more room tips
  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank gil w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmhgm_bom, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded 28 August 2014

Dear Guest,

Thank you for taking the time to share your positive feedback with us on Tripadvisor.com.

It is a pleasure to learn that you enjoyed your stay at The Taj Mahal Palace, Mumbai.

Thank you for sharing your feedback.

We greatly value your patronage and look forward to welcoming you back to The Taj soon.

Kind Regards,


Gaurav Pokhariyal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 August 2014

Truly amazing and beautiful place to stay. Steeped in history, gloriously well-kept with impeccable service. We were upgraded to a Palace room and it was incredibly luxurious. We ate in several of the numerous restaurants and the food was delicious in all of them. The pool was immaculate. There is nothing to fault this hotel - a lush oasis to return to after a hectic day in Mumbai.

Room Tip: Palace room if you can.
See more room tips
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
10  Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmhgm_bom, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded 26 August 2014

Dear Guest,

Thank you for having taken the time to share your positive feedback with us.

It is a pleasure to learn that you enjoyed your stay at The Taj Mahal Palace Mumbai. We are delighted that you were satisfied with your room and our dining facilities lived up to your expectations.

Thank you also for your kind words regarding our pool, this courtyard truly is a tranquil “oasis” in the heart of Mumbai.

We look forward to welcome you back and “wow” you once again.

Kind Regards,

Gaurav Pokhariyal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

This is a fantastic hotel and genuinely lives up to the sterling reputation that it was worked hard to achieve.
My wife and I stayed here on our honeymoon and thoroughly enjoyed ourselves. The pools, grounds and gardens are beautiful, and the location of this trademark Indian institution left nothing to be desired. Its location on Apollo Bunder is fantastic, and is in close proximity to many important Bombay sites.
Rooms are sumptuous, well furnished, clean and everything conceivable is adequate or excellent in quality. The view from its rooms are also great.
Whilst this is a great hotel to stay at, it is in fact reasonably priced and definitely recommended for both special occasions and business travellers.
The Taj Mahal Palace Hotel deserves its sterling reputation!

  • Stayed: September 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank SierraAlphaFoxtrot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmhgm_bom, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded 25 August 2014

Dear Guest,

Thank you for taking out time to share your feedback about your recent stay at The Taj Mahal Palace Mumbai.

We are glad to learn that your stay was enjoyable and our facilities and services matched your expectations. It is a pleasure to hear that we were able to make your honeymoon “enjoyable”.

Congratulations in behalf of our team, and we hope to be able to welcome you back to The Taj Mahal Palace soon!

Kind regards,

Gaurav Pokhariyal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

I love this hotel, so relaxing. The foods great, the pool area is beautiful and the staff are lovely and generous. We stayed here in March and I can't wait to go again next year. I think it may be my favourite hotel in the world!

  • Stayed: March 2014, travelled as a couple
    • Value
    • Rooms
    • Service
2  Thank Msemmab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmhgm_bom, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded 25 August 2014

Dear Guest,

We would like to thank you for taking the time to share your experience at The Taj Mahal Palace Mumbai with us.

We are delighted to hear that we managed create a “relaxing” experience for you with our dedicated and personalised services.

We look forward of welcoming you back to your “favourite hotel” next year!

Kind regards,

Gaurav Pokhariyal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

Listed in 1000 Place to See Before You Die, it does live up to its reputation. There are two spaces: the original and a tower next door, all connected from a magnificent central lobby. Either is a good choice. The tower has the advantage of height which allows many rooms to view the sea and port. Our room had a screen across the patio which formed an early 20th century visage to the Gate and beyond. We did not use the restaurants, but stayed with room service, which was fine. The hotel has a tour which was enjoyable. Strolls around the neighborhood may be disappointing as Mumbai is extremely crowded at most hours. The security is very pronounced; checkpoints and metal detectors are at the entrance and taxis are inspected. It may be slow to get to the hotel from the airport and particularly the last two blocks. It is worth seeing by special arrangement the laundry Ghats and Dharavi, the famous "slum"; Reality Tours can arrange the latter.

Stayed: January 2014, travelled as a couple
2  Thank Socprof67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tmhgm_bom, General Manager at The Taj Mahal Palace, Mumbai, responded to this reviewResponded 25 August 2014

Dear Guest,

We would like to thank you for taking the time to share your feedback with us regarding your stay at The Taj Mahal Palace Mumbai.

We are glad to learn that you enjoyed your room and in-room dining. Thank you also for your kind words regarding our “heritage tour”, which takes place every day at 5 pm. It is a pleasure to hear, that we succeeded at meeting all your expectations.

We look forward to welcoming you back to The Taj Mahal Palace Mumbai.

Kind regards,

Gaurav Pokhariyal
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Taj Mahal Palace, Mumbai

Address: Apollo Bunder, Mumbai 400 001, India
Phone Number:
Region: India > Maharashtra > Mumbai > Colaba
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Mumbai
#2 Romantic Hotel in Mumbai
#2 Business Hotel in Mumbai
#5 Spa Hotel in Mumbai
#5 Luxury Hotel in Mumbai
Price Range: £243 - £459 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Taj Mahal Palace, Mumbai 5*
Number of rooms: 543
Official Description (provided by the hotel):
Built in 1903, The Taj Mahal Palace, Mumbai is India's first luxury hotel. Offering panoramic views of the Arabian Sea and the gateway of India, the hotel is a city landmark. The hotel offers 543 rooms including 54 suites, each adorned with original paintings and period furniture that exude an aura of old-world charm and elegance. The restaurants at The Taj Mahal Palace, Mumbai offer distinctive dining experiences that cover the finest Indian and international cuisines - from casual, all-day eateries to Oriental, Japanese, Indian and Mediterranean fine dining. The hotel also houses the first licensed bar of Mumbai and also a beautiful sea-front restaurant for high tea and live music. Palace Services in the Palace Wing of the hotel add to the experience, where the butler plays the all important role of guide and assistant. ... more   less 
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Also Known As:
Taj Mahal Palace Hotel Mumbai (Bombay)
Hotel Taj Mahal Palace
Taj Hotels
The Taj Mahal Hotel
Taj Palace Hotel
The Taj Mahal Palace Hotel
The Taj Hotel

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