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“The finest hotel in mumbai”
Review of The Oberoi, Mumbai

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The Oberoi, Mumbai
Ranked #1 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Level 5 Contributor
75 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“The finest hotel in mumbai”
Reviewed 21 June 2014 via mobile

This must be rated the best hotel in mumbai and has always lived up with the expectations .. Rooms are the best and come with butler service .. The best restaurant and food in town as well ... Breakfasts are the best .... Good array of cars to drive around mumbai and location quite perfect if You request sea view rooms ....

Stayed July 2013, travelled on business
Helpful?
Thank Limesh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 28 June 2014
Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sharing feedback of your stay through TripAdvisor.

We are pleased to note that you have rated our hotel as “the best hotel in Mumbai”
Thank you for your very generous compliments.

The team and I, look forward to your continued visits.

Kind regards,
Varun Chhibber
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,166 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (598)
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English first
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 20 June 2014

Stayed at Oberoi for one night, the suite was excellent and a great view of the Ocean. As usual Oberoi takes care of each and every need to yours and they had toileteries for my 4 year daughter and things were taken care to the minutest extent in terms of having room slippers and a bathrobe for her. She had gifts on her bed when she arrived. Totally impressed by their caring attitude.
I am a huge fan of the Oberoi's having stayed at a few of their properties now and nothing beats them, great staff and perfect service. They will never give you any reason to compliant

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kshrma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 28 June 2014
Dear Guest,

It was a pleasure to have your family and you stay at The Oberoi and we thank you for posting very encouraging feedback through TripAdvisor.

We are delighted to learn that you have taken back fond memories of your stay with us.

I am delighted that the staff were caring, friendly and helpful. We believe it is the small details, which make the big difference and drive us towards perfection.

The team and I, look forward to welcoming you back, hopefully very soon.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, Delhi, India
Level 4 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 16 June 2014

Stayed at Oberoi for one night, the suite was excellent and a great view of the Ocean. As usual Oberoi takes care of each and every need to yours and they had toileteries for my 4 year daughter and things were taken care to the minutest extent in terms of having room slippers and a bathrobe for her. She had gifts on her bed when she arrived. Totally impressed by their caring attitude.
I am a huge fan of the Oberoi's having stayed at a few of their properties now and nothing beats them, great staff and perfect service. They will never give you any reason to compliant, from the cars to pick you up at the airport, to the welcome you get on check in, the care you get during your stay....,they are the BEST.

Room Tip: The Suite offer going on right now is totally value for money.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nandita G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 18 June 2014
Dear Guest,

It was a pleasure to have your family and you stay at The Oberoi, Mumbai and we thank you for sharing your generous feedback through TripAdvisor.

We are very happy to receive your feedback and to note that you have recognised our hotels at “the Best”.

Your appreciation of our service is very inspiring and will motivate us to scale greater heights of excellence.

Thank you for recommending the Suite Surprise offer, which is indeed a very popular offer.

We value your patronage and look forward to your continued visits.

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 14 June 2014

Rooms immaculate, truly worth the 5* rating, perfect for business traveller, or tourists of a more discerning taste. Nice not to be greater by inappropriate attired guests at the fantastic buffet breakfast. All facilities, that is spa and pool available, but run as more as a private enclosure. As it should be in my own personal view. Staff are professional, amenable and educated, making them a pleasure to converse with. Travelled solo and wasn't uncomfortable in the slightest. Great location in the business sector with great views available of the bay, enjoy walking so is easy to access museum, galleries and veer nariman and even further, the gateway of India. All in all after 2 months in India spent 2 weeks there, if I could spend 3 months there the I would. If you can get a deal with the airport car pickup then do! It's a service to die for! P.S. I booked direct with the hotel for both my stays.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Andrea H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 18 June 2014
Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for sharing feedback of your stay through TripAdvisor.

We are very pleased to note that you had a pleasant experience and that you enjoyed the ambience, the service and the location of the hotel.

It gives us great joy to learn that The Oberoi, Mumbai will be the hotel of your choice in Mumbai and you would stay longer as an when you visit us.

The Oberoi, Mumbai is indeed in close proximity to various Heritage sites and places of tourist interest. This includes the Chatrapati Shivaji Terminus earlier known as the Victoria Terminus, The Rajabai Tower, Prince of Wales Museum, Gateway of India and the famous Queen’s necklace.

Once again, thank you for your feedback.

The team and I, eagerly await your return in the not too distant future.

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 June 2014

This is a delayed review of a visit 12 months ago.
We had chosen the Week-end package (which no longer exists ... when we wanted to use it this year as well!!) which had the Sunday brunch and an upgrade to a Suite bundled in.
We had stayed at a different hotel for 3 days before shifting to Oberoi for the week-end package. Our 6-year old daughter had liked the earlier hotel and was reluctant to shift. Once she saw the Oberoi with its ambience and services... of course it was a different story. The personal touch that she remembers even after a year was receiving a platter of cookies with her name written in chocolate!!
We might have stayed for a day but the family would retain the memories for a long, long time

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nannubagga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 18 June 2014
Dear Guest,

Thank you for sparing your valuable time to review The Oberoi, Mumbai on TripAdvisor.

We are delighted to note that your family and you had a wonderful experience and that you have taken fond memories of your stay with us.

The Extra Ordinary Weekend was on offer earlier. We now have the Suite Surprise promotion on offer and it is very popular. This offer includes an Ocean facing suite for INR 18,000/- plus taxes and the rate includes breakfast, complimentary internet, early check in at 1000hrs, late check out until 1600hrs and return airport transfers in an Audi A8 luxury sedan. To make reservations you may contact hotel reservations or book online.

Thank you once again for sharing your experience on TripAdvisor.

We hope that you have the opportunity to visit us again in the not too distant future.

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
mumbai
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 8 June 2014

Only thing I will give less grade is for their vegetarian food.
Rest great place .We thoroughly enjoyed our stay.the lady singing in bar was very lively and created the perfect atmosphere. ...send what rise they gave a drink complimentary.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank modidr100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 11 June 2014
Dear Guest,

Thank you for sparing your valuable time to review The Oberoi, Mumbai on TripAdvisor.

We are very happy to note that you had a wonderful stay and that you enjoyed your experience at The Eau Bar.

Your generous feedback of our hotel with the best ocean view is very inspiring.

The team and I, look forward to welcoming you back very soon.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 June 2014

I wrote a review of the Oberoi about 15 months ago and revisited this wonderful place to see if it still had that Wow factor. Well yes it does!!! You cant fault this place. The rooms are spacious and beautiful. The staff are helpful and interested on a personal level. The Italian restaurant food is sensational. The Oberoi is a place to stay where you feel that management and staff treat you as a very special person and are concerned about your need. Once again Oberoi, many thanks for making me feel special.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank lorraine890
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this review, 11 June 2014
Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai again and for sharing your generous feedback through TripAdvisor.

The team is very happy to receive your feedback and to learn that you had a wonderful stay again and that you enjoyed your dining experience at Vetro.

At The Oberoi, we are committed to exceeding guests expectations and your feedback motivates us to strive harder. We believe that it is the small details which make a big difference and help us create very special moments for our guests.

The team and I, look forward to welcoming you back to your home in Mumbai.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Mumbai

Property: The Oberoi, Mumbai
Address: Nariman Point, Mumbai (Bombay), India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Mumbai (Bombay)
#1 Business Hotel in Mumbai (Bombay)
#1 Spa Hotel in Mumbai (Bombay)
#1 Romantic Hotel in Mumbai (Bombay)
#2 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): £££
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
Oberoi Hotels Mumbai
Oberoi Hotel Bombay
Oberoi Bombay
The Oberoi Mumbai

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