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“Enjoyable stay”
Review of The Oberoi, Mumbai

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The Oberoi, Mumbai
Ranked #1 of 463 Hotels in Mumbai
Certificate of Excellence
Reviewed 18 July 2014 via mobile

Though I did not spend that much time in the hotel it was a haven in the chaotic city of Mumbai. Well sized rooms and great bathrooms. Very professional service from all staff I encountered. Very comfortable beds.

  • Stayed: March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Happy_journey21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you taking out time to review The Oberoi, Mumbai on TripAdvisor.

We are pleased to note that you enjoyed the serene and peaceful ambience of the hotel and found it as a haven in Mumbai.

Thank you for complimenting our well-appointed rooms with comfortable beds and professional service.

I do hope that you have the opportunity to spend more time on your next stay at our hotel.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,326 - 1,332 of 2,322 reviews

Reviewed 18 July 2014

I was there for 2 nights and loved it. Love the hotel contemporary design. Spacious bedroom with wonderful ocean view . Love my bathroom . Great choices of restaurants. Very impressed by their 2 star MIchelin Indian restaurant . Lovely spa amenities . The staff is exceptional !

Room Tip: Even the first room category is spacious . The rate vary with the view . You cannot go wrong all roo...
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  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
3  Thank DominiqueDNYC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 1 August 2014

Dear Guest,

Thank you for choosing to stay at The Oberoi, Mumbai and for posting feedback of your stay through TripAdvisor.

We are very happy to note that you had a wonderful experience.

Your appreciation of our ambience, the magnificent view of the ocean, the amenities and your dining experience especially at Ziya, is very motivating. The team, our strength are delighted that you find them “exceptional”

The team and I, look forward to the pleasure of welcoming you back very soon.

Thank you,

Warm regards,
Devendra Bharma
Executive Vice President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014

Great view, most comfortable and luxury stay. Most humbled, well-trained staff is the strength of this hotel. Breakfast was yummy. Chef who personally visited with manager while having breakfast was well trained. One lady Prenana (if I m not wrong) was exceptional to take care of my son. A bit struggle for my laptop charger, couldn’t find plug easily even not in cafeteria. My Mumbai and My Oberoi. Employee makes any business and any hotel great.... This is an example of the same....The final choice...Love to stay soon at other Oberoi as well...

Room Tip: Sea facing rooms are great. Hotel is cool, calm and good for business or family stay both. Get ready...
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  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Sunil J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 1 August 2014

Dear Guest,

It was a pleasure to have your family and you stay at The Oberoi and we thank you very much for sharing your encouraging feedback through TripAdvisor.

We are so delighted to note that you had an enjoyable stay and that The Oberoi, will be the hotel of your choice whenever you travel to Mumbai.

The team is our strength and your appreciation encourages them to scale greater heights of excellence.

I have personally shared your compliments with Chef Prerna Bandal from the Kitchen team for whom your feedback is a tremendous source of inspiration.

We look forward to the pleasure of welcoming you back very soon.

Thank you,
Devendra Bharma
Executive Vice President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 July 2014 via mobile

One must experience. My wife and I just visited the Oberoi Mumbai and wow, what an experience it was. The attention to detail and the kindness and thoughtfulness of the staff is nothing but extraordinary. I have in my many years of travel never encountered anything like this. We only stayed for 1 night and yet they gave us a memorable stay we will never forget! Thanks to the whole staff... Every one was part of making this the, without comparison, the best hotel stay we ever tried! Ps. Seriously... It was that good!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Mavdrb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 1 August 2014

Dear Guest,

It was a pleasure to have your wife and you stay at The Oberoi, Mumbai.

Thank you for complimenting our staff. We are delighted to note that you had a wonderful experience and that you have taken back fond memories of your stay with us.

Your generous praise of our team members is very rewarding for all of us.

Thank you for recommending The Oberoi, Mumbai.

The team and I, look forward to welcoming you back in the not too distant future.

Kind regards,
Devendra Bharma
Executive Vice President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

Wow - I have never experienced service like we did at the Oberoi!

From the front desk who always knew our name and room number when we dropped off or picked up our key, to the little treats left in our room each day, to the fabulous suggestions for Indian breakfasts at the buffet each morning, to the in-room check-in and orientation, to the accommodating restaurant staff, to the porters and helpful doormen/ taxi-hailers - everyone working there was spectacular!

It wasn't the cheapest hotel but we were more than impressed with the service and quality and would willingly pay the same amount to stay there again. If you are trying to decide between the Oberoi and the Trident at Nariman Point then you should know that they are attached and you can walk indoors from one to the other (somehow I didn't realize this...) There is also a shopping centre that was much appreciated during one of the monsoon downpours.

Room Tip: You can see the sea from the north-facing rooms.
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank lbm770
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 23 July 2014

Dear Guest,

Thank you for staying at The Oberoi, Mumbai.

We are all delighted to note that you found the team at The Oberoi, Mumbai to be spectacular!

At The Oberoi, we strive to exceed guests experiences in creating memories for our guests.
We thank you for having taken out time to post feedback on TripAdvisor.

My team and I look forward to your return and assure you of our best service and attention at all times.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 July 2014

great stay! wonderful view of the Arabian sea from the suite. service is top notch of course being Oberoi..any feedback was followed up pro-actively by the hotel manager. easy pick for a pleasant stay in Mumbai

Stayed: November 2013, travelled on business
1  Thank chinmayshekhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 18 July 2014

Dear Guest,

It was a pleasure to have you stay at The Oberoi, Mumbai. We thank you for sharing feedback of your stay through TripAdvisor.

We are very happy to note that you had a wonderful experience and that the overall service and facilities exceeded your expectations.

We hope you return soon and look forward to welcoming you back.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Oberoi is and will be all the time best But this time when i came i really asked staff for my only one Butler Ms.Cecilia But she was missing as she really knew what were and are my actual preferences really appreciate her for that Really Miss that Lady
overall it was a pleasant stay with you Oberiotes.Thank You
Butlers are the best in Service

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank 701katherine43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheOberoi_Mumbai, General Manager at The Oberoi, Mumbai, responded to this reviewResponded 18 July 2014

Dear Guest,

Thank you for sparing your valuable time to review The Oberoi, Mumbai on TripAdvisor.

We are delighted to note that you had a pleasant experience and that The Oberoi, will be the hotel of your choice whenever you travel to Mumbai.

Cecilia D’Cruz was one of our best Butlers. She had to leave The Oberoi, Mumbai as her family was relocating. Your generous compliments have been shared with the entire Butler’s team for whom it will be a tremendous source of inspiration.

We value your patronage and look forward to welcoming you to your home in Mumbai.

Thank you,

Kind regards,
Devendra Bharma
Executive Vice President

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Oberoi, Mumbai

Address: Nariman Point, Mumbai 400 021, India
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Mumbai
#1 Romantic Hotel in Mumbai
#1 Spa Hotel in Mumbai
#1 Business Hotel in Mumbai
#2 Family Hotel in Mumbai
Price Range: £176 - £306 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Oberoi, Mumbai 5*
Number of rooms: 287
Reservation Options:
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Also Known As:
Oberoi Mumbai Hotel Mumbai (Bombay)
Oberoi Hotels Mumbai
Oberoi Hotel Bombay
Oberoi Bombay
The Oberoi Mumbai

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