We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic”
Review of Residency Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Residency Hotel
Ranked #16 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Arnhem, The Netherlands
Level Contributor
41 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Fantastic”
Reviewed 10 August 2013

This is a really good hotel in the 'centre' of Mumbai. Prince of Wales museum, Gateway of India, Stock Exchange, Railway Station, etc. are at walking distance from this hotel. The staff is really really nice and the restaurant serves delicious food. We had to leave at 3 am and the employee at the reception didn't only order a taxi for us but he also made sure we got some toast and coffee/tea at 2.30 AM. That's what I call: Good Service.
The rooms are a bit small but the bathroom is really modern, the shower was like the best shower I ever had in India!

I will definitely stay at this hotel next time I visit Mumbai.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ivo2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,724 reviews from our community

Traveller rating
    775
    735
    149
    40
    25
See reviews for
215
768
253
123
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (275)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
  • Indonesian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 August 2013

The staff at the hotel was very helpful, professional and friendly, they provided us with great service. The location is also great, with many restaurants and pubs near by. The major monuments are within walking distance.

The room as little small though and wifi was a little slow.

All in all, very good stay, we would definitely return there for our next trip.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sunil B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mauritius
1 review
Reviewed 4 August 2013

plus points : Hotel situated in a nice place,staff are excellent and very helpful..ESpecially "RAJESH" who is very kind..breakfast is 0k (no complain)....minus points... when you b00k the hotel site says a resonable price..but when you reach there,you found that prices are beyond expectati0ns...really costly....r00ms are really t00 small ...s0me r00ms even sticks.....r00m keys are not accepted easily.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank yash2110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dallas, Texas
Level Contributor
57 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 1 August 2013

This hotel is conveniently located (walkable distance) near many historical and shopping sites like the Gateway/Elephanta ferry, Colaba Causeway, and The Prince of Wales Museum. Most other touristy places can be reached easily from the hotel by yellow top taxis for less than Rs 150. We found the taxis are very reliable and they use the meters and give back change promptly. No haggling involved! The room itself is a bit small but that is the standard with Mumbai hotels. Rooms are cleaned upon "Make-up" request, but they are clean as is! We stayed in the "Club Room" which provided 2 double beds (ideal for 4 people). We went to Mumbai during the rainy season which made the trip really stressful, but coming back to the hotel was always a good thing. Also the showers are American style (with the stall and shower head), and this was convenient. The breakfast is open from 7 to noon with all sorts of really good options like cereal, fruit juice, cookies, muffins, donuts, and 4 types of eggs made to order. They provide two coffee options- an espresso machine and regular coffee in a pot. The espresso coffee was done very nicely with a creamer decoration on top. Another thing when we went was that they provided traditional South Indian breakfast food the second day which was really good. Another good thing is that they have free wi-fi, but because of the rainy season it had spotty service during our stay.
The hotel concierge and staff are pretty helpful as well.
Good value hotel!

Room Tip: The rooms in the satellite building are quieter and they have a built in stereo system.
See more room tips
  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TexasVick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, United Kingdom
Level Contributor
90 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 31 July 2013

We stayed here as a treat at the end of our 8 month vacation! a little pricey but the hotel is lovely, rooms are clean, service is amazing! we had dinner here several times and room service which was nice. free internet on the computers in the lobby but the wifi costs and it is a bit expensive. they looked after our bags on the last day and organized our taxi to the airport but its cheaper in person then on their website so wait until you are there before you book!! there is a nice seating area with a tv if you have time to waste after check out and also a free foot massage machine you can use for 15 mins per day. really excellent location - can walk to most tourist attractions including VT station and Taj Mahal Palace Hotel. Rooms are brill, really clean and comfy. tv, tea and coffee facilities, free newspaper, hairdryer, etc etc

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank louise p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level Contributor
95 reviews
95 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 22 July 2013

on my vacation I decided to take a rest and stayed in this hotel, friendly service plus the low price of this great holiday, I got a small room with a bathroom but cozy and friendly, good quality, is the internet, the food good and cheap, around there are some really interesting things to do I have to go back sometime

  • Stayed May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oleczek1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Germany
Level Contributor
115 reviews
114 hotel reviews
common_n_hotel_reviews_1bd8 202 helpful votes
Reviewed 22 July 2013

I booked this hotel for a three nights stay. But I cancelled my booking because of a very uncooperative behavior of the hotel. So frankly spoken I can't judge about the hotel in general because I decided not to stay there - but after exchanging some emails with the Manager of the hotel I can judge about their non customer oriented behaviors.

When travelling in India buying train tickets is a real challenge for foreigners, because tickets can not be bought easily online. Usually I contact the hotels I stay and ask them to buy tickets for me in advance. So far all hotels I stayed in India have been very helpful and cooperative in this matter.

Residency Hotel is just the opposite. I sent them an email asking to buy train tickets from Mumbai to Chennai (with the train station in Mumbai being very close to the hotel). But they refused to do me that favour. Lawrence Rodricks, the Manager of the hotel, gave me (in an almost not understandable english) the advice to buy the tickets online in Germany (which is not possible - of course I would by the tickets in Europe if possible!).

My conclusion: this is an unfriendly and not customer focussed hotel. I cancelled my booking and will stay in a more professional hotel. If they refuse to help their guests then it can't be a real good hotel.

  • Stayed June 2013, travelled solo
    • Service
Helpful?
Thank netsrac99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ResidencyHotelFort, Manager at Residency Hotel, responded to this review, 28 July 2013
Greetings from Mumbai. Thank you for your feedback. Since our hotel does not provide railway ticketing services we advise our guests to book through officially authorized online portals for international travelers from Makemytrip, Yarta or Cleartrip.com which also helps to facilitate in modifications and cancellations of railway bookings.

Residency Hotel & its staff strives to provide our guests with the best hospitality and services. We hope to see you in the near future and wish you the very best.

Residency Hotel - Manager
Lawrence Rodricks.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Mumbai (Bombay) hotels
0.9 mi away
The Taj Mahal Palace
The Taj Mahal Palace
#3 of 454 in Mumbai (Bombay)
6,776 reviews
12.7 mi away
Residency Hotel Andheri
Residency Hotel Andheri
#55 of 454 in Mumbai (Bombay)
441 reviews
1.0 mi away
Trident, Nariman Point
Trident, Nariman Point
#9 of 454 in Mumbai (Bombay)
2,930 reviews
Show Prices
Show Prices
Show Prices
1.0 mi away
The Oberoi, Mumbai
The Oberoi, Mumbai
#1 of 454 in Mumbai (Bombay)
2,132 reviews
1.6 mi away
Vivanta by Taj - President, Mumbai
Vivanta by Taj - President, Mumb...
#29 of 454 in Mumbai (Bombay)
2,269 reviews
10.1 mi away
Hotel Accord
Hotel Accord
#49 of 454 in Mumbai (Bombay)
206 reviews
Show Prices
Show Prices
Show Prices

Been to Residency Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Residency Hotel

Property: Residency Hotel
Address: 26 Corner Of Dn Road & Rustom Sidhwa Marg | Fort Mumbai, Mumbai (Bombay) 400001, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #16 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Residency Hotel 2.5*
Number of rooms: 38
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Ebookers, Odigeo, Hotels.com, Expedia, Agoda, Traveltool, S.L.U., Hotel.de, Evoline ltd and Cancelon so you can book your Residency Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing