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“Dirty suite with v average breakfast”

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Fariyas Hotel Mumbai
Ranked #37 of 453 Hotels in Mumbai (Bombay)
Certificate of Excellence
Melbourne, Australia
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Dirty suite with v average breakfast”
Reviewed 2 April 2014

Very dirty, in room wifi didn't work most of the time, bath had a big dip in one corner, was not clean and leaked onto the floor. No ventilation in the very dark bathroom.
Won't be back. Breakfast was of a less standard than I expected.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank conventdweller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FariyasHotelMumbai, Resident Manager at Fariyas Hotel Mumbai, responded to this review, 8 April 2014
Dear Esteemed Guest

Thank you for your feedback with regard to your stay. I am deeply concerned to know that we could not meet many of your basic requirements in product and services. I sincerely regret this experience of yours and apologize to you for the inconvenience caused. We have already incorporated an action plan with our team to avoid such failures in the future.

I look forward in hearing from you and having the opportunity to have you back as our guest at Fariyas Hotel Mumbai

Sincerely,

Nilesh Raorane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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805 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (174)
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Holland
Level 3 Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 April 2014 via mobile

It was the third time we stayed at the Fariyas Hotel and when ever we come back to Mumbai we will stay here again. We had a very nice and comfy room at the 9th floor overlooking the harbour. The staff is very friendly and helpfull. The buffetbreakfast is good. The hotel is close to the Gateway of India, shops ans nice restaurants.

Stayed March 2014, travelled as a couple
Helpful?
Thank GEenDO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FariyasHotelMumbai, Resident Manager at Fariyas Hotel Mumbai, responded to this review, 8 April 2014
Dear Esteemed Guest,

Thank you for taking out some of your precious time and posting your feedback. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. We thank you for encouraging our staff by those kind words. This only helps us perform better.

Looking forward to the pleasure of welcoming you back to Fariyas Hotel Mumbai.

Sincerely,

Nilesh Raorane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mauritius
1 review
Reviewed 30 March 2014

The hotel is located at Colaba Strand area, cool place to live and accessible to many economic activities and nice restaurants. The hospitality and welcome was simply great and all the staff from the doorman to the reception manager have been very helpful, always smiling and ready to assist. The room is sparkling clean and beds sheets changed daily in a very timeous manner. Breakfast is super with the continental touch along with the Indian recipes to choose from.
I will certainly come back again and will definitely recommend friends to enjoy the Fariyas experience

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Jaumally M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FariyasHotelMumbai, Resident Manager at Fariyas Hotel Mumbai, responded to this review, 8 April 2014
Dear Esteemed Guest,

It is indeed our pleasure to know that you had wonderful experience staying with us. It is our endeavor to ensure that all details of our guest’s needs are well taken care off during their stay with us. We are gratified to receive such kind words of appreciation for our services.

We thank you for the review and look forward to your next visit at Fariyas Hotel Mumbai.

Sincerely,

Nilesh Raorane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 March 2014

Good central location and great helpful staff throughout. Asked for non-smoking room but was given a smoking room. Despite being told we were 'upgraded' to compensate, the room was still quite small. Nevertheless, still a positive stay and would recommend.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FariyasHotelMumbai, Resident Manager at Fariyas Hotel Mumbai, responded to this review, 8 April 2014
Dear Valued Guest

I really appreciate the time spared by you to log your feedback and giving us a chance to better our performance. We have already made an important note of the issues highlighted by you and an action plan to avoid such instances in the future.

I look forward in hearing from you and having the opportunity to have you back as our guest at Fariyas Hotel Mumbai

Sincerely,

Nilesh Raorane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 19 March 2014

Found the hotel to be in a great location, near to the Gateway of India and Colaba Causeway with all its great restaurants and bars. Rooms were clean and comfortable and food varied and tasty. the staff were generally accommodating and helpful, particularly the doormen who took the time to engage with you and help you with any queries.

I would recommend a stay here when you come to the beutiful Mumbai!

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank LondonAbs83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FariyasHotelMumbai, Resident Manager at Fariyas Hotel Mumbai, responded to this review, 8 April 2014
Dear Esteemed Guest,

Thank you for sharing your feedback. I am happy that you enjoyed your stay and liked our services. I have conveyed your feedback to the team and it is appreciation like your's that keeps the team motivated to strive for higher services standards.

I look forward to welcome youback to Fariyas Hotel Mumbai.

Sincerely,

Nilesh Raorane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune
Level 4 Contributor
27 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 14 March 2014

we visited fariyaas for our work trip to Mumbai. Though we hardly stayed for 2 days , i enjoyed my stay at this hotel. The rooms are very cozy, clean and neatly maintained. Bathrooms are also very neatly maintained. The club is one of the happening clubs i have seen. Breakfast was wonderful. Locality of this hotel and the view that we get to see is amazing. All in all a great place to stay for family/Friends/business stay/leisure.
Highly recommended ! :)

Stayed April 2013

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DevaleRicha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FariyasHotelMumbai, Resident Manager at Fariyas Hotel Mumbai, responded to this review, 8 April 2014
Dear Esteemed Guest,

Thank you for taking out some of your precious time and posting your feedback. It is our pleasure to know that the service provided to you were appreciated and also that we could make your stay a memorable and wonderful experience. We thank you once more for encouraging our staff by those kind words. This only helps us perform better.

Looking forward to the pleasure of welcoming you back to Fariyas Hotel Mumbai.

Sincerely,

Nilesh Raorane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
1 review
Reviewed 13 March 2014

The staff helped us a lot with different practical matters and we enjoyed the stay very much. There was a very nice atmosphere and we felt comfortable. Clean and neat rooms, friendly staff, good breakfast and all in all a very good experience!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank AnjaKammacher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FariyasHotelMumbai, Resident Manager at Fariyas Hotel Mumbai, responded to this review, 8 April 2014
Dear Esteemed Guest,

It is indeed our pleasure to know that you had wonderful experience staying with us. It is our endeavor to ensure that all details of our guest’s needs are well taken care off during their stay with us. We are gratified to receive such kind words of appreciation for our services.

We thank you for the review and look forward to your next visit at Fariyas Hotel Mumbai.

Sincerely,

Nilesh Raorane
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Fariyas Hotel Mumbai

Property: Fariyas Hotel Mumbai
Address: 25 Arthur Bunder Road | Colaba, Mumbai (Bombay) 400005, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in Mumbai (Bombay)
#31 Luxury Hotel in Mumbai (Bombay)
#60 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Fariyas Hotel Mumbai 4*
Number of rooms: 87
Official Description (provided by the hotel):
Welcome to Fariyas Hotel, Mumbai - the hotel that is perfectly in sync with the needs of today's savvy business executive. Located just off the Colaba Causeway, it's right in the heart of the city, yet far from the bustling crowds. At Fariyas, you are just ten minutes away from the business districts of Nariman Point, Ballard Estate and The World Trade Centre. Its scenic location offers a breathtaking view of the harbour. And it's just 2 minutes away from the Gateway of India and other historical sites like the Prince of Wales Museum, David Sassoon Library to name a few. You can strike the best deals at the shopping arcades of Colaba Causeway from handicrafts to carpets and from books to haute couture. ... more   less 
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Also Known As:
Fariyas Mumbai

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