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“A true luxury business hotel” 5 of 5 bubbles
Review of Hyatt Regency Mumbai

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Hyatt Regency Mumbai
Ranked #15 of 436 Hotels in Mumbai (Bombay)
Certificate of Excellence
Cochin, Kerala, India
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“A true luxury business hotel”
5 of 5 bubbles Reviewed 24 October 2012

I stayed in this hotel for 2 days from October 20th to 22nd . The proximity to the air port is an added advantage of this property (ITC Maratha,Hilton and Leela are all in it's neighbour hood only).
The rooms are very good and the bathrooms are spacious. In our room, the bathroom doors are sliding type without locks and hence we felt it as a discomfort as I myself and my friend shared the room. The house keeping and other services were excellent. The quality and variety of the dishes they serve in the break fast buffet really deserves a special mention.
The security check for the vehicles as well as the guests while entering the hotel is very strict. They were not even allowing photography in the hotel premises.

  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SameerNaduviladuth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, 14 November 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai!

We appreciate you taking the time to share with us feedback on your recent visit. We are happy to learn that you enjoyed the breakfast and found the other services excellent. We endeavour to create memorable services for all who visit us.

We do look forward to welcoming you back soon.


Best Regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,648 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (250)
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Mumbai
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 October 2012

Only stayed for a day. It was a corporate event. Great place for event. Also great food and services they offered. I was happy with the arrangements. Staff is very friendly.
The service is depicted by every member of the staff and they all are extremely warm & welcoming. It was nice experience to had been there. I would recommend this place for everyone.

  • Stayed July 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ashish T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, 14 November 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai!

Thank you for your valuable feedback it helps serve you better. It is our endeavour to create memorable experiences for all who visit us. With comments such as yours it motivates us to give our very best daily.

Looking forward to welcoming you soon.

Best Regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai Indian
Level Contributor
744 reviews
289 hotel reviews
common_n_hotel_reviews_1bd8 257 helpful votes
5 of 5 bubbles Reviewed 14 October 2012

Hyatt, Regency is equally good amonst three colocated Grand Maratha, Hilto and Hyatt at Mumbai airport area.
The room we had was just on eye level with Hilton rooms...even Hilton swimming pool can be seen from here.
The rooms are well planned... the bath rooms are spacicios... the shower portion is made at low level with two steps leading to it.. very thoughtful.
The bed is very comfortable.

The service level is really good.

One of the problem is congested approach due to road bridge work just opposite.

  • Stayed October 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank plpalani
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, 14 November 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai!

We appreciate you taking the time out to share with us your experience at our hotel. I have shared your feedback with our teams and looking forward to welcoming you back soon.


Best Regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 14 October 2012

High quality hotel, clean, modern and just 5 mins to the airport (even in Mumbai traffic!). Food is great quality and rooms are comfortable. The only issue was in regard to the conference facilities. We ran a meeting at the hotel over 2 days and we had to move rooms from day 1 to 2. This was highly inconvenient given all the material we had displayed in the room. We felt better planning by the hotel could have avoided the issue.

  • Stayed August 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank jenny_gomez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, 14 November 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai

Thank you for taking the time to share with us feedback about your visit to our hotel. We are happy to learn that you found our rooms comfortable. We regret the inconvenience caused during your events, I have briefed the necessary departments and will work towards how best we can implement your suggestions.

Looking forward to welcoming you back soon.

Best Regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
37 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 13 October 2012

Stayed here for business in October. Hotel offered hotel transfer to/from airport. Breakfast is complementary. For a few Rs more I upgraded to Regency Club which included free wi-fi, access to club, and the other perks of the club (evening cocktails for ex). I tried the spa for a pedicure and would recommend foreign travelers to bypass this experience as it is not worth the money. The facility is ill-equipped for nail services. The gym was great and had a nice view of pool...and the ongoing construction nearby. Overall pleasant stayed made more enjoyable by white glove service of the entire staff.

Room Tip: I requested room at back of hotel so the street noise was muted but not by much. Surrounding area is...
See more room tips
  • Stayed October 2012, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Margaret F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, 14 November 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai!

Thank you for taking the time to share with us feedback about your recent visit. We are happy to learn that you found our staff friendly. Also we are happy to share that we are now one of the few hotels in the city offering the highest internet speed of 50 mbps. We regret the inconvenience caused at the spa and would like to inform you that we have introduced new salon services that will definitely be an encompassing experience.

Looking forward to welcoming you back soon.

Best Regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Calgary
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 12 October 2012

Excellent location in Mumbai as long as you don't need to travel downtown. Near the airport, good airport pick-up and drop off service. The rooms are great the the view is pathetic. Two huge multistory complexes are coming near right next door, after which the privacy of the guest will be at question (specially in the pool area). Excellent security at the hotel. The buffet brunch/lunch at the lobby level is excellent.Breakfast at the club level is so so. You need to pay Rs. 400 extra if you want to avail the b'fast at the lobby level (which has more options) though I was staying in their club level room (which is any way expensive)

  • Stayed September 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Sap B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, 14 November 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai!

Thank you for your feedback, we are happy to know that you found the hotel's location convenient. We are also located in close proximity to the business hub of Andheri- Kurla road and the area all around is developing, hence the construction. The hotel endeavours to create a safe and memorable for all who visit us and we are happy to learn that you found our security excellent.

Looking forward to welcoming you soon.

Best Regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London
Level Contributor
59 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed 5 October 2012

Convenient as it is essentially an airport hotel. They offer free pick up and drop off service which comes handy and stress-free espeically for foreign traveller.

It is what you would expect for an international hotel chain, it didn't disappoint the Hyatt brand. Staff friendly and helpful. Room spacious and clean. The toilet is interesting. There is no physical barrier between the shower area and the sink and loo, if you are not careful you can cause a havoc of water splashing all around.

I had the luxury to enjoy a slow breakfast before my flight. It was a very very enjoyable breakfast with great selection of food, indian or international.

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JerryMJT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyatt_RegencyMumbai, General Manager at Hyatt Regency Mumbai, responded to this review, 14 November 2012
Dear Valued Reviewer,

Greetings from Hyatt Regency Mumbai!

Thank you for taking the time to share with us the experience about your recent visit. We are happy to learn that you enjoyed the breakfast and that you found our staff friendly and helpful. Your feedback has been shared with the teams, looking forward to welcoming you back soon.

Best Regards,
Aseem Kapoor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Mumbai

Property: Hyatt Regency Mumbai
Address: Sahar Airport Road | Andheri East, Mumbai (Bombay) 400099, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay) > Vile Parle East
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Romantic Hotel in Mumbai (Bombay)
#14 Spa Hotel in Mumbai (Bombay)
#15 Luxury Hotel in Mumbai (Bombay)
#16 Business Hotel in Mumbai (Bombay)
#16 Family Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Hyatt Regency Mumbai 5*
Number of rooms: 401
Official Description (provided by the hotel):
Hyatt Regency Mumbai is the city's premier gateway hotel, offering a contemporary and stylish hotel experience. Located a kilometre from the international airport and less than 15 minutes from the domestic terminals, the hotel provides easy access to the rapidly growing business, shopping and commercial centres of North Mumbai. The location enables us to design a range of carefully crafted facilities and services to address the increasingly sophisticated needs of domestic and international business travelers, along with corporate meeting organizers and decision-makers. ... more   less 
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Also Known As:
Hyatt Regency Mumbai Hotel Mumbai (Bombay)
Hyatt Regency Hotel Mumbai
Grant Hyatt Mumbai

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