Stayed at this hotel as part of a group attending an official function. As a hotel it is excellent however I think it would be only fair to rate it whilst comparing it with other five star properties. When one does that it rates as a baby. A lot has still to be done by the Kamat group to reach up to a five star level of finesse. The housekeeping guy who came to my room could not speak decent english or hindi for that matter. Soaps were not replenished for two days and had to be asked for. The bath tub took 20 mins to drain. The staff were grim faced and sort of aloof.
Then I really don't understand why most hotels in the world including this one don't have drapes or curtains which close fully to make sure the early morning light does not come through them???
Finally my room was right above the restaurant and the light restaurant music was too loud and could be heard in my room all day. Early in the morning at around 6 AM I was woken by the clatter of spoons and cups as the tables were laid.
At breakfast time tables were not re laid fast enough and getting coffee and tea were definitely a challenge.
Used the bar - my whiskey came immediately but the cocktail ordered by the person with me took 10 mins to make and was nothing like what it should be.
If you get a good deal use the hotel otherwise look around you will get better at much lower rates, though they may not be five star officially.
- Official Description (provided by the hotel):
- The Orchid - An Ecotel Hotel in Mumbai is Asia's first certified eco-friendly five-star hotel. This 372-room hotel is strategically located adjacent to the domestic airport making it a convenient place for the business traveler to stay. The Orchid Hotel Mumbai presently offers the most unique luxury experience in the city that encompasses well appointed environment friendly rooms and suites which are stylishly designed, each boasting of lavishly adorned decor, luxurious ambience and modern services. All the guest rooms are fully air conditioned and replete with contemporary elements, Wi-Fi internet access, attached bath, telephone and television. The hotel also features a variety of lifestyle activities like an exclusive club floor with a private lounge, The Club Prive room, relaxing outdoor pool, well-appointed business center, conference rooms and state-of-the art banquets. It has five specialty restaurants and outlets namely South of Vindhyas (represents a unique culinary concepts from South India), Mostly Grills (International fusion Open-air barbeque restaurant on the roof top), The Boulevard (a 24 hour coffee shop located on the first floor serves delicious Indian, Continental and Asian cuisine), Merlin’s (bar with karaoke & a Bulgarian band called Sparkles) and The Gourmet Shop (for cakes, snacks & sandwiches) that seemingly fit the business travelers needs. The 84 international awards reiterate the efforts of The Orchid of being a pioneer amongst environment friendly hotels. Our clientele form the who's who of the discerning international corporate. We, just like our discerning clientele, believe in sustainable development and have created an experience where: "Deluxe need not disturb, Comfort need not compromise and Enjoyment need not be insensitive." ... more less
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- Also Known As:
- Orchid Mumbai Hotel Mumbai (Bombay)
- Orchid Hotel Mumbai
- The Orchid Hotel Mumbai
- Orchid Hotels Mumbai