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“Good Location, friendly staff” 3 of 5 bubbles
Review of Ramada Plaza Palm Grove

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Ramada Plaza Palm Grove
Ranked #81 of 440 Hotels in Mumbai (Bombay)
bombay
Level Contributor
109 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
“Good Location, friendly staff”
3 of 5 bubbles Reviewed 20 May 2014

the best part of the hotel is the location, bang opposite the sea/juhu beach ( please dont get mistaken it to be miami beach), the hotel undervent changes for the better and its much beeter now in terms of its interior decor and rooms but they need to keep up and do something about the house keeping The restaurants all very good. Breakfast buffet genuinely incredible

only they should scaledown on the tariff as they seem to be a tab bit expensive

  • Stayed June 2013, travelled solo
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank planetparty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review, 24 May 2014
Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

698 reviews from our community

Traveller rating
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    60
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (210)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Lisbon, Portugal
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 18 May 2014

This is a very good hotel. Clean and next to Juhu chowpati. Stay 1 week with my family. Breakfast is well served. Also stayed earlyer at this confortable hotel. Staff was very cooperative. They have a pick up service to airport.

  • Stayed January 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank IKRADIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review, 20 May 2014
Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 14 May 2014

Only stayed a couple of night and overall very positive. The staff were excellent. The restaurants all very good. Breakfast buffet genuinely incredible. Car service very efficient and reasonably priced. The only fault is that the pool area and guest rooms seem a little tired. They could do with a refresh. One of the good things in my trip around the world.

Room Tip: Go for the rooms facing the juhu chowpathy side
See more room tips
  • Stayed May 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Steven A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review, 16 May 2014
Dear Guest,

Greetings from Ramada Plaza Palm Grove Mumbai!!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central & idyllic location and extensive facilities.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

We look forward to welcome you again at Ramada Plaza Palm Grove Mumbai and hope you will give us an opportunity to do so.

Warm Regards

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vienna, Austria
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 7 May 2014

Whenever I go to Mumbai on business I stray there, friendly staff, nice rooms, quite close to airport, good buffet an restaurants, only problem is the fact that they charge your for internet access, eventually they must change this issue. Outside the Hotel in walking distance several other Restaurants and Coffeeshops which is plus.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Mikes3103
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review, 14 May 2014
Dear Guest,

Greetings from Ramada Plaza Palm Grove Mumbai!!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central & idyllic location and extensive facilities. .

On a positive note, we are glad to know that you were satisfied with our our breakfast buffet spread and our ambiance.

We look forward to welcome you again at Ramada Plaza Palm Grove Mumbai and hope you will give us an opportunity to do so.

Warm Regards

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai, Maharashtra, India
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed 5 May 2014

Had been there for a quick getaway with my wife for her bday. The property is at super location on the Juhu Beach. The check in process was smooth, Its strange they take a Rs 2000/- deposit on the card and tend to settle it when we check out. Very strange.

The rooms are good, spacious and with partial views of the beach. We chose the Premium Sea view room and were granted a 3rd floor. The biggest drawback i found was the Central AC in the room, It was so chilled that we switched off but even after 2 hours of switching off,we found the room was still getting cold. The technician was summoned and they then after some examination concluded that this is now rectified. My DSLR and the lens on the camera which was in a safe camera bag, had frozen and drenched in haze. The same problem continued again and was feverish by evening. The duty manager was summoned who placed a heater in the room ( so strange) and i was told that the hotel is set for 18 degrees and even if we set the AC for 26 in the room, the room still continuos to receive some bits of cold air to avoid suffocation.
By then the damage was done, i was down with fever within 4 hours of check in, my wife was too feeling cold. The Heater finally helped us come back to sane levels of temperature and decided to check out the next morning and get out !!
The restaurant tariffs are sky high considering and would recommend a visit to a few other restaurants near the property.
Overall gr8 property with some strange and spooky elements.

Room Tip: Higher Floors and Premium Sea Facing Rooms are the best
See more room tips
  • Stayed May 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Hemal P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review, 14 May 2014
Dear Guest,

Greetings from Ramada Plaza Palm Grove Mumbai!!

We would like to thank you for choosing our hotel as your accommodation during your recent visit to Mumbai and providing a feedback on Tripadvisor.

We are deeply concerned to hear of your experience. We thank you for bringing it to our attention. Please accept our most sincere apologies for the manner in which your stay was handled at the hotel.

The matter has been taken up very seriously with the concern department. We would like to assure you that we have investigated all the reasons for the lapse in service and corrective measures have already been initiated.

Your feedback helps us in improving our product and services. We have been keeping pace with the changing trends in terms of facilities and amenities offered at the hotel. There is a great focus on regular up-keep and maintenance of the hotel. Our pricing is comparable to similar properties in the area and we feel we provide good value given our central & idyllic location and extensive facilities.

On a positive note, we are glad to know that you were satisfied with our ambiance and idyllic location.

We look forward to welcome you again at Ramada Plaza Palm Grove Mumbai and hope you will give us an opportunity to do so.

Warm Regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove .
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
5 of 5 bubbles Reviewed 22 April 2014

We spent a couple of nights here at the end of our holiday. Nice spacious room, facing the ocean.
The bed was very comfortable, nice pillows - a real treat.
Good toast at breakfast and requests for cold milk from room service were quickly attended too.
The business center was made available to me to so I could check in online and had no problem using the printer for my boarding passes. very efficient staff to handle different kind of requests.
Would recommend to both business and tourist

  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tejas t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ramada_Juhu, General Manager at Ramada Plaza Palm Grove, responded to this review, 14 May 2014
Dear Guest,

Thank you for taking the time to post your review about your experience at Ramada Plaza Palm Grove, Mumbai.

I am very grateful for your note complimenting the services and facilities of our hotel. Positive feedback from our guests is always a strong motivation to all of us to continuously provide a high level of services to our guests.

The team at the hotel and I look forward to welcoming you back soon.

Warm regards,

Randhir Tanwar

General Manager

Ramada Plaza Palm Grove
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Plaza Palm Grove

Property: Ramada Plaza Palm Grove
Address: Juhu Beach, Juhu, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Mumbai (Bombay)
#42 Spa Hotel in Mumbai (Bombay)
#52 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ramada Plaza Palm Grove 4*
Number of rooms: 115
Official Description (provided by the hotel):
While selecting a Five Star hotel in Mumbai, every discerning business traveller and the leisure traveller on holiday in Mumbai looks for luxury, functionality and status, with value for money. At Ramada Plaza Palm Grove, one will experience all this and more. ... more   less 
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Also Known As:
Ramada Plaza Palm Grove Hotel Mumbai (Bombay)
Ramada Hotel Palm Grove Mumbai
Mumbai Ramada Hotel

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