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“Nice Views”

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Sun-n-Sand Hotel, Mumbai
Ranked #71 of 454 Hotels in Mumbai (Bombay)
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Nice Views”
Reviewed 1 February 2014

After booking the Sea Princess after short notice, to arrive to them saying they were full booked. They kindly moved us to this 5* hotel. Was a very pleasant stay, lovely views and amenities. The breakfast room was nice with views of the sea with lots of offer for breakfast. The only thing I would say is that it can get rather noisy as there was a wedding every night that we were there. Overall a very happy customer and definitely worth visiting again.

Room Tip: Try and get rooms with a sea view.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sonel P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 4 February 2014
Dear Guest,

We are happy to note that you had a pleasant stay and would visit us again on your future trips to Mumbai.

In regards to your comment about the noise, in Mumbai, the wedding season is between November to February every year. Sun-n-Sand Mumbai has an excellent beachfront terrace offering a breath taking view of the Arabian sea. Over the years this charismatic venue has become a popular venue for hosting weddings and get-togethers. In order to avoid inconvenience to our guests, we do not allow loud music at this open air venue. We also make sure that there is no noise beyond 10 pm at the venue.

It is quite helpful on your part to provide room tips to fellow Tripadvisor users. We look forward to welcome you again on your future visits to Mumbai!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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735 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (229)
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English first
Mumbai (Bombay), India
Level 4 Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 January 2014

The location of the hotel is amazing, i had been there with my family and had a wonderful time ... The food too was pretty good and the staff was very courteous and helpful .,,, had a nice time and enjoyed it ...

Stayed August 2013, travelled with family
Helpful?
1 Thank 270Sunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 30 January 2014
Dear Guest,

We are happy to note that you had a wonderful time at Sun-n-Sand. Thank you for choosing Sun-n-Sand Juhu, Mumbai and taking your time out to share your experience with us.

We look forward to see you again!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level 3 Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 25 January 2014

There was much discussion in my family before we chose Sun n sand after extensive research on trip advisor reviews. Since it was a leisure trip we wanted a good 5 star hotel in Juhu area. Although there were some negative reviews of Sun n Sand on trip advisor but for us its location (direct access to beach from hotel's backyard) mattered. The moment we stepped into the hotel, all negative feedback we had read, evaporated. There was a positive energy everywhere. The best part of the hotel is that they have skillfully preserved the ethnic touch along with 5 star ambiance. It is so easy to get carried away and try to change the structure with more flashy additions. A bow to hotel management.
After getting the room booked online, I called up the reservations and asked for full sea view room. The lady executive ( name Akanksha if I remembered correctly) advised me to upgrade to Deluxe room with some additional cost. I accepted the offer after she narrated me the benefits of Deluxe room. On reaching there we found that she had rightly advised us and the description of the room given by her was perfect. The view from room and the overall ambiance was breathtaking. The check in staff was fast and prompt and very helpful. We were allotted room number 426. ( There are only two Deluxe rooms in he hotel and they are not available for online selection of rooms). Here I would make special mention for the house keeping staff of the hotel. They are always on their toes, very attentive, helpful and do their job with precision.

Food was good and pool side restaurant. Though the breakfast was good in quality and taste in Aqua but I found it repetitive.On my 3 days stay on 17th to 20th Jan, I found 80% same menu. My overall hotel experience has been so good and satisfying that I do not want to use the word 'complain' anywhere. There are some suggestions for the hotel to further enhance their already top class services.

1. Please advise some comedy serials to the Uncle (probably restaurant manager) in Aqua to help him learn smile.
2. Please see that atleast 60% of breakfast menu is not there next day.
3. The hotel entrance and lobby entrance can certainly be given a face-lift without disturbing main structure.

Finally, thanks to all the staff for making my trip memorable. Your genuine collective efforts to keep striving for betterment are visible everywhere in the hotel in the form of aroma of freshness and an abundance of energy. I will surely stay in your hotel next time I visit Mumbai and preferably in same room.

Room Tip: Go for Deluxe room
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  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MKRoomi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 28 January 2014
Dear Guest,

We are happy to note that you would stay at Sun-n-Sand during your future visits to Mumbai. Thank you for choosing Sun-n-Sand Juhu, Mumbai and taking your time out to share your experience with us through Tripadvisor.

I've shared your review with my team and it serves as a motivation to all. We have noted all your suggestions. Your feedback helps us enhance our services.

It is quite helpful on your part to share room tips with fellow Tripadvisor users.

My team and I look forward to welcome you again during your next visit to Mumbai!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 2 Contributor
4 reviews
4 hotel reviews
Reviewed 23 January 2014

Was there for my first night had a memorable stay .. clean and neat rooms,impeccable ambiance..awesome service , special mention to duty manager Leslie and receptionist Rajesh chauhan very helpful and prompt both of them ,all in all very comfortable and memorable stay ..worth every buck i spend .

Room Tip: approach a lil difficult , but since its a hotel is quite old and well known shouldnt be a problem t...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank santosh199
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 24 January 2014
Dear Guest,

We are happy to note that you've had a pleasant and memorable stay at Sun-n-Sand Mumbai. I've shared your review with my team and it serves as a motivation to all.

My team and I look forward to welcome you again on your next visit to Mumbai!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thiruvananthapuram (Trivandrum), India
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 January 2014

Old structure and less attractive compound.Does not have a reception at 5 * standard.Staff sitting at reception was neither friendly nor attentive.Average size rooms at a 3 * rating.Food is average.

Good thing is the restaurant with a great sea view.Also have access to the beach.Do not seem to be a private beach.

In short,do not deserve a 5 * rating.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Virtuous2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 24 January 2014
Dear Guest,

Thank you for taking your time out to review us on Tripadvisor. We are glad to note that you found our restaurant to have a great Sea View. The Hotel has a private wicked gate to access Juhu Beach.

Sun-n-Sand Mumbai turned 50 last year in November, a feat, that very few hotels in India can boast about. We have been refurbishing our rooms on a regular basis. The hotel’s recent renovations include a new lounge bar, Beachcomber along with a brand new Presidential Suite. We also opened a new Chinese restaurant, Haochi.

We have had a seated check in counter right since the Hotel’s inception in 1962. We feel that this way we make our guests’ feel comfortable when they are checking in or checking out.

In regards to your comment about the staff, I've shared your feedback with our Training Manager and has been taken up on priority basis.

Our base category room size is 260 sq. ft. and is more spacious compared to other hotels in the vicinity.

Your review helps us enhance our services. We look forward to welcome you again on your next visit to Mumbai!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 16 January 2014

Stayed with a family of five in December at the Sun N Sand. Hotel does not really offer good value for money. It aims to be a four star but is probably more an expensive three star. For example, the rooms were OK, nothing special, but the bathrooms were more like the ones you would see at a motel. One very big negative was that they charge for WiFi.
The poolside restaurant was expensive but adequate but the bar was not particularly appealing.
The hotel is located at Juhu Beach, which is quite a bit away from central Mumbai and the local area is not particularly appealing. If you want to explore Mumbai then you better off staying somewhere more centrally located for the same money.

Overall, a hotel that is adequate but needs to offer better value for money.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sailesh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 24 January 2014
Dear Guest,

Thank you for taking your time out to share your feedback with us through Tripadvisor!

In regards to your comment about the location of the Hotel, Sun-n-Sand Mumbai is located right on the Juhu Beach, at a short 20 minute drive from the airport and is conveniently located for both business and leisure travelers. The major attractions around the Hotel include the ISKON Temple and the Prithvi Theatre located just 5 minutes away. There are many shopping and entertainment areas near the Hotel.

We have been refurbishing our rooms on a regular basis. The hotel’s recent renovations include a new lounge bar, Beachcomber along with a brand new Presidential Suite. We also opened a new Chinese restaurant, Haochi. Our base category room size is 260 sq. ft. and is more spacious compared to other hotel's in the vicinity. Our base category room bathrooms have a walk-in shower.

With regards to WiFi fees, we charge a nominal fee of INR 250 plus taxes per day to recover our costs.

Your feedback helps us enhance our services and provide a complete guest experience to all our guests. We look forward to welcome you again on your next visit to Mumbai!


With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 14 January 2014

Great hotel ! Have been going there for many Christmas / New Year and its the best . It's a boutique hotel providing the best personal service to its customers . Good choices of food within and many options outside too . It's location is fabulous and the swimming and spa facilities are excellent .

Room Tip: Higher floors give better views
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Shandi5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SunnSandHotelGroup, General Manager at Sun-n-Sand Hotel, Mumbai, responded to this review, 15 January 2014
Dear Guest,

Thank you for patronizing Sun-n-Sand Juhu, Mumbai and spending your time to review us on Tripadvisor. I've shared your review with my team and it serves as a motivation to all to provide a complete guest experience.

It is quite helpful on your part to share room tips with fellow Tripadvisor users.

We would love to see you again at Sun-n-Sand during your next visit to Mumbai!

With warm regards,

Gulshan Arora
Sr. Vice President
Sun-n-Sand Hotel, Mumbai
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Sun-n-Sand Hotel, Mumbai

Property: Sun-n-Sand Hotel, Mumbai
Address: 39, Juhu Beach, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style:
#40 Spa Hotel in Mumbai (Bombay)
#49 Luxury Hotel in Mumbai (Bombay)
#62 Business Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sun-n-Sand Hotel, Mumbai 4*
Number of rooms: 120
Official Description (provided by the hotel):
Sun-n-Sand, Mumbai is India’s first beachfront hotel which was commissioned in 1962. A serene hotel, located right on the Juhu Beach, at a short 20 minute drive from the airport is conveniently located for both business and leisure travelers. The major attractions around the hotel include the ISKON Temple and the Prithvi Theatre located just 5 minutes away. There are many shopping and entertainment areas near the Hotel. The outdoor swimming pool is just footsteps away from Juhu beach. AQUA, The 24 hour coffee shop has a breathtaking view of the Arabian Sea and is rated as one of the best on the beach. The Kabab Hut serves authentic Awadhi cuisine and is very popular amongst hotel guests and local residents. The Kabab Hut is worth a special night devoted to the exquisite food, service, and ambiance. Rejuvenate at 'Ocean View', the fully equipped health club which overlooks the Arabian Sea. Sohum, the spa will pamper you, and don't be surprised if you bump into a Bollywood star. Your stay at India’s first beach front hotel with its first class service is sure to make your trip memorable. ... more   less 
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Also Known As:
Sun n Sand Hotel Mumbai
Sun And Sand Hotel Mumbai

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