I am not a Hyatt fan but this hotel is outstanding. Service is just at the right level. Staff anticipates the needs of the customers, they are not behaving in an irritating humble way. Staff is well trained and coached for the job.
The rooms are modern, well equiped and clean. They have everything you need when you are on a business trip : fast internet, nice flat screen TV, bath and shower. Only minus point is the complexity of the lightning system. I had to call the reception twice to find out how to put out all the lights.
For me, the location is perfect : close to the office and close to the airport.
Also the restaurants are really good. And if you do find the "secret" lounge bar of the hotel in the cellar, you will also enjoy a great dancing and party night.
Topclass hotel with great service. Great job, Hyatt !
- Official Description (provided by the hotel):
- Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more less
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- Also Known As:
- Grand Hyatt Mumbai Hotel Mumbai (Bombay)
- Grand Hyatt Hotel Mumbai
- Mumbai Hyatt