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“below average Grand Hyatt standard”
Review of Grand Hyatt Mumbai

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Grand Hyatt Mumbai
Ranked #24 of 489 Hotels in Mumbai
Certificate of Excellence
Reviewed 23 November 2010

I stayed here for 3 nights in the beginning of Nov, 2010. The hotel is very close to the international airport which I think it's good, especially my flight landed at 1am in the midnight. But that means it's quite far to reach the city center - approx 40 mins to South Bombay without traffic.

The hotel lobby is huge and quite grand, staff is friendly and professional, adequate english to communicate with. There is also a shopping mall linked to the hotel, however, most shops are closed in the mall, I believe a few visitors actually shop there.

I was told by a local that the indian restaurant has good food, though I haven't got a chance to try myself. Food for room service is pretty good - a bit salty for my taste but I guess it's the indian style.

The corridor on the room level is so bright, so silent and so empty - a bit creepy

As for the room - i am quite disappointed. Good thing is the room is very spacious (quite empty to be honest), equipped with huge flat screen TV & ipod dock, and it's partly-newly renovated (apparently the room area is newly refurbished but not the washroom part).
And they give out complimentary bottled water very generously (4 to 5 bottles everyday), obviously visitors all have concern about indian tap water quality

Bad thing is it's dirty for grand hyatt standard - I saw stains on the glass working desk, very dusty bathroom amenities box and face mirror, moldy light switches etc. Shower area is a nightmare, very badly designed for the drainage, water flooded from the shower area all the way to the sink area as there is no glass door/ shower curtain/ slant floor whatsoever, i was not able to enjoy a good shower as I constantly needed to check the flooding level. Housekeeping standard fluctuates - I found out they didnt replace a used conditioner (the conditioner is probably used once, for a frequent guest at the hyatt hotel, i immediately noticed the bottle is not filled up)

The bed is another nightmare - it's sunken in the middle of my bed, bed lining is rough - totally not up to grand hyatt standard

I've stayed in lots of hyatt hotels in Asia, this is the worst grand hyatt so far.
For the room rate I've paid (it's a fortune for the local standard), I expected more.

  • Stayed: November 2010, travelled on business
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Thank bilbilbo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,741 - 2,747 of 3,147 reviews

Reviewed 23 November 2010

Not in the midst of the Mumbai chaos, it has a pleasant surrounding and spacious.
Excellent place to put up or to host a conference.
Staff is helpful and food at the restaurants is great. A definite place to spend time is the lounge area which has a grand arch. The pool side area is also quite nice and comforting.
The hotel is not a big drive from the airport and there is ample parking available.

  • Stayed: December 2009, travelled on business
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Thank DesiPassport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2010

Well equipped hotel, willing staff, comfortable bed, tasty breakfast. Some good restaurants inside. Placed in relativly quiet place not far from the airport. The only minus I found was broken equipment in the bathroom. Can recommend...

  • Stayed: November 2010, travelled on business
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Thank Jerry_Parizek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2010

The best part of this hotel is the location. Close to the airport & in the heart of the business district of BKC. Goes without saying that that the hotel lives upto the name of being a hyatt property. Awesome interiors, immaculately kept.
The options of restaurant is also superb with the probably the best chinese food in town - China House. Staff is extremely professional and courteous to ensure you have a luxurious stay. Highly recommended.

  • Stayed: November 2010, travelled on business
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Thank nindia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 November 2010

We stayed at this hotel for 2N/3D. The hotel is huge and has plenty of excellent eating options. We stayed at a pool view room and the room was spacious and bathrooms are exquisite. Every detail has been paid attention at this hotel.

All restaurants are good but one that needs to be applauded is China House. It is not a run of the mill chinese place. The decor and atmosphere makes you feel as if you are in China. The food is to die for. It is very expensive though.

The only negative point if we may call is the location. The hotel is a little interior and does not have many places of interest in walking distance. You will need a transport for any outdoor activity or sightseeing.

Overall it is an excellent property and lives up to expectations to brand Hyatt.

  • Stayed: June 2010, travelled with family
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Thank koolwals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 November 2010

Excellent business hotel in Mumbai. Only draw back is location - it is goof if you need to work in this area or want something close to the airport, but a long drive to Colaba etc. Rooms are very spacious and comfortable. Restaurants are generally good but not stand out quality.

  • Stayed: August 2010, travelled on business
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Thank LassiComeHome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 November 2010

Excellent hotel with huge huge huge rooms! The Grand hyatt Mumbai near domestic airport is one hotel which will not disappoint you. The rooms are very well done and extremly comfortable to live in. Every minor aspect has been taken care when it comes to guests comfort. It houses one of the best nightclubs in the town- the china house and the food is amazine! All in all... totally recommended.

  • Stayed: July 2010, travelled on business
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Thank Siddhantsahu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grand Hyatt Mumbai

Address: Siddharath Nagar Rd | Banda Kurla Complex Vicinity Off Western Express Highway Santa Cruz East, Mumbai 400055, India
Phone Number:
Region: India > Maharashtra > Mumbai
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 On the Beach Hotel in Mumbai
#17 Business Hotel in Mumbai
#20 Romantic Hotel in Mumbai
#21 Spa Hotel in Mumbai
#21 Luxury Hotel in Mumbai
Price Range: £98 - £261 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Mumbai 5*
Number of rooms: 547
Official Description (provided by the hotel):
Grand Hyatt Mumbai is located in the centre of Mumbai, India. More than a hotel, it is a multi-dimensional lifestyle complex located just 10 minutes from Mumbai’s domestic airport and 20 minutes from the international airport and in close proximity to Bandra-Kurla complex, Mumbai’s rapidly developing business district. The hotel features luxurious accommodation, contemporary serviced apartments, dining & entertainment options, spa, recreation & fitness facilities, conference & exhibition spaces & an international shopping plaza. ... more   less 
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Also Known As:
Grand Hyatt Mumbai Hotel Mumbai (Bombay)
Grand Hyatt Hotel Mumbai
Mumbai Hyatt

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