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“Service from Hell”
Review of Hotel Sea Princess

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Hotel Sea Princess
Ranked #90 of 453 Hotels in Mumbai (Bombay)
A TripAdvisor Member
UK
19
Reviewed 27 May 2006

The Sea Princess Hotel mascarades as a 5 Star Hotel. Whilst the location and rooms are of good standard, the service is terrible.

Rude, grumpy lacking service mentality. The waitors, service staff are not helpful, grunt, and bureaucratic to find ways of not helping. I have stayed in many many hotels and this one I would not return to or recommend.

The hotel has a lot to learn in customer care and service and the management has no focus or attention and does not even recognise the issues.

Waste of money staying here ....

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Reviews (844)
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816 - 822 of 844 reviews

Reviewed 3 September 2017
Google Translation

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Pi_Raw
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GM-Mehta, General Manager at Hotel Sea Princess, responded to this reviewResponded 5 September 2017

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Reviewed 8 May 2017 via mobile
Google Translation

Stayed: May 2017, travelled with family
Thank Tasleem M
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GM-Mehta, General Manager at Hotel Sea Princess, responded to this reviewResponded 9 May 2017

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Reviewed 21 April 2017 via mobile
Google Translation

Stayed: April 2017, travelled on business
Thank BarcelonaFlo
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GM-Mehta, General Manager at Hotel Sea Princess, responded to this reviewResponded 22 April 2017

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Reviewed 21 March 2017
Google Translation

Room Tip: Certaines chambres ont été refaites et bénéficient d'une décoration plus moderne.
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  • Stayed: February 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Raphu05
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GM-Mehta, General Manager at Hotel Sea Princess, responded to this reviewResponded 22 March 2017

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Reviewed 9 December 2016 via mobile
Google Translation

Stayed: December 2016, travelled on business
Thank Mustafa Ç
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Reviewed 9 October 2016
Google Translation

Room Tip: Meeresblickzimmer sind mit hoher Wahrscheinlichkeit der Strasse abgewandt
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  • Stayed: September 2016, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Freddi-Quecksilber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Sea Princess

Address: Juhu Tara Road | Santacruz, Mumbai (Bombay) 400049, India
Region: India > Maharashtra > Mumbai (Bombay) > Juhu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 On the Beach Hotel in Mumbai (Bombay)
#45 Spa Hotel in Mumbai (Bombay)
#56 Luxury Hotel in Mumbai (Bombay)
Price Range: £80 - £148 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sea Princess 4*
Number of rooms: 116
Official Description (provided by the hotel):
Hotel Sea Princess is located along the Juhu Beach. Popular shopping malls and the Bandra-Kurla business district are in close proximity. The Hotel offers tastefully designed accommodation. The 24 hours coffee shop and the restaurant serve Indian, Continental and Oriental Cuisine. An outdoor swimming pool over looking the Arabian Sea.We have Suara Spa which offers various Spa Treatments.Business centre, high speed internet and Foreign Exchange facilities available. ... more   less 
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Also Known As:
Hiltongardeninn

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