The Sea Princess Hotel mascarades as a 5 Star Hotel. Whilst the location and rooms are of good standard, the service is terrible.
Rude, grumpy lacking service mentality. The waitors, service staff are not helpful, grunt, and bureaucratic to find ways of not helping. I have stayed in many many hotels and this one I would not return to or recommend.
The hotel has a lot to learn in customer care and service and the management has no focus or attention and does not even recognise the issues.
Waste of money staying here ....
- Official Description (provided by the hotel):
- Hotel Sea Princess is located along the Juhu Beach. Popular shopping malls and the Bandra-Kurla business district are in close proximity. The Hotel offers tastefully designed accommodation. The 24 hours coffee shop and the restaurant serve Indian, Continental and Oriental Cuisine. An outdoor swimming pool over looking the Arabian Sea.We have Suara Spa which offers various Spa Treatments.Business centre, high speed internet and Foreign Exchange facilities available. ... more less
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