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“Rats in Hotel”
Review of Hotel Sea Princess

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Hotel Sea Princess
Ranked #91 of 465 Hotels in Mumbai
Reviewed 8 November 2006

First impressions of the hotel are good. Second night in the hotel I was eating at the Indian Restaurant when I saw a rat running around the suspended ceiling. Later in the night in the bar next to the restaurant myself and a colleague heard rats fighting, the noise was coming from the air conditioning vents.

The third night at the hotel my colleague was disturbed at 6:00am when she heard rats running around IN HER ROOM!!!!

The hotel has great potential, but the rat problem needs to solved.

  • Stayed: November 2006, travelled on business
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2  Thank simooo26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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835 - 841 of 868 reviews

Reviewed 7 October 2006

I enjoyed staying in the Sea Princess for the first time for the whole of last week (w/c 25/9/06) which is just as well as I'm back there on several occassions over the next few weeks. My organisation uses the Sea Princess extensively when staff visit Mumbai and I've never heard anyone voice a serious complaint.

The standard rooms are clean, comfortable, and secure. The restaurant food is very good and, I felt, better than that served in the 24/7 coffee shop which is still perfectly acceptable. However I stuck in the indian dishes and didn't try the continental cuisne on offer. I found the staff universally helpful, polite, attentive and only too happy to help, from cleaners to the duty managers.

The street side rooms do suffer from aircraft noise; if offered one without a beach view just ask for a change. They were happy to accomodate me on this.

The only downside is somehow my room number got leaked to some 'working girls' ?randi's? and I got a number of unwanted calls which I think were coming from the house phones in the lobby. The calls stopped, when the girls, who were absolutely charming, realised my lack of interest in doing business.

  • Stayed: September 2006, travelled on business
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1  Thank kingofelbonia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2006

I have stayed at the Sea Princess on numerous occassions. Hotel is very clean and standards / qulaity are very good. Standard Rooms are excellent, clean bathrooms, spacious room with armchairs and coffee table, TV, AC, safe deposit in room, minibar, large bed/s and lots of lighting to suite your mood. Bar is relaxing, restaurant is comfortable and has glass front facing the sea, swimming pool and patio area. Actually the grounds of the hotel (at the rear) are very attractive. Security is great and you have access to the beach.
Point to note: Internet is very very expensive but across the road R15 for 30 mins.
Lovely Restaurants nearby. Beaches are long and very clean. Travelling around Mumbai I always find Shruti Travel (details at Front Desk) absolutely fantastic. They provide a personal driver in a clean AC car or larger Toyota Qualis. Their prices are very very good. I have travelled so much in India and Shruti Travel have taken care of me, my family and my business on each visit.
Sea Princess has recently expanded and I believe offers much more now.
Staff are not grumpy, always friendly, smiling and very helpful.
I would highly recommend Santa Cruz for shopping. Don't be misled that Mumbai is more expensive. Competition is fierce therefore you will be getting better prices.
Hotel Sea Princess is a great hotel. I hope my review will help you decide which hotel to choose and hope you enjoy your stay.
Vijai Mistry (UK)

  • Stayed: February 2006, travelled on business
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    • Business service (e.g., internet access)
2  Thank VJMistry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minalgundecha, Owner at Hotel Sea Princess, responded to this reviewResponded 16 February 2014

Dear Guest,

Thank you for choosing Hotel Sea Princess, Mumbai and taking your time out to share your experience with us through Tripadvisor! with such lovely words.

We are happy that you have had a wonderful stay with us, enjoying the beautiful view of the Arabian Sea and the near by shopping and location.
We have noted that you were happy with all our services and in room amenities same has been shared with our Team.

It would be our pleasure to welcome you again to Hotel Sea Princess.

Looking forward to your Future visits :)

With warm regards,
General Manager
Rajesh Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2006

The Sea Princess is a very nice hotel. The rooms are spacious and clean, and reasonably well-appointed. The property is right on the beach, and there is a nice patio out back where you can sit and look out onto the beach. (Beware, though, of walking on the beach itself - it is a nice walk, but you'll be accosted by begging children who don't like to take no for an answer...) The hotel had high-speed internet, which was important to us, for an extra 500 rupees per day.

Unlike another reviewer, I actually found the staff to be quite helpful. For example, they lent us plug adapters with no trouble, and they were happy to give us more purified water when we asked. The restaurant is a bit expensive for dinner and not that great, but breakfast is free and it was fine.

  • Stayed: July 2006, travelled on business
    • Value
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    • Check-in / front desk
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    • Business service (e.g., internet access)
2  Thank suethetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minalgundecha, Owner at Hotel Sea Princess, responded to this reviewResponded 16 February 2014

Dear Guest,

Thank you for choosing Hotel Sea Princess, Mumbai and taking your time out to share your experience with us through Tripadvisor! with such lovely words.

We are happy that you have had a wonderful stay with us, enjoying the beautiful view of the Arabian Sea and the near by shopping and location.
We have noted that you were happy with all our services and in room amenities same has been shared with our Team.

It would be our pleasure to welcome you again to Hotel Sea Princess.

Looking forward to your Future visits :)

With warm regards,
General Manager
Rajesh Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 August 2006

I have stayed at many hotels around the world and I will never forget the lovely vacation I had with my family at the Sea Princess.

Wonderful staff, excellent service, and very accomodating facilities.

Definitely can not wait to come again to visit in Bombay.

  • Stayed: July 2006, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank DEEP2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Minalgundecha, Owner at Hotel Sea Princess, responded to this reviewResponded 16 February 2014

Dear Guest,

Thank you for choosing Hotel Sea Princess, Mumbai and taking your time out to share your experience with us through Tripadvisor! with such lovely words.

We are happy that you have had a wonderful stay with us, enjoying the beautiful view of the Arabian Sea and the near by shopping and location.
We have noted that you were happy with all our services and in room amenities same has been shared with our Team.

It would be our pleasure to welcome you again to Hotel Sea Princess.

Looking forward to your Future visits :)

With warm regards,
General Manager
Rajesh Mehta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A TripAdvisor Member
UK
19
Reviewed 27 May 2006

The Sea Princess Hotel mascarades as a 5 Star Hotel. Whilst the location and rooms are of good standard, the service is terrible.

Rude, grumpy lacking service mentality. The waitors, service staff are not helpful, grunt, and bureaucratic to find ways of not helping. I have stayed in many many hotels and this one I would not return to or recommend.

The hotel has a lot to learn in customer care and service and the management has no focus or attention and does not even recognise the issues.

Waste of money staying here ....

9  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2017
Google Translation

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Pi_Raw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GM-Mehta, General Manager at Hotel Sea Princess, responded to this reviewResponded 5 September 2017

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Sea Princess

Address: Juhu Tara Road | Santacruz, Mumbai 400049, India
Region: India > Maharashtra > Mumbai > Juhu , Juhu
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 On the Beach Hotel in Mumbai
#46 Spa Hotel in Mumbai
#56 Luxury Hotel in Mumbai
Price Range: £102 - £159 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Sea Princess 4*
Number of rooms: 116
Official Description (provided by the hotel):
Hotel Sea Princess is located along the Juhu Beach. Popular shopping malls and the Bandra-Kurla business district are in close proximity. The Hotel offers tastefully designed accommodation. The 24 hours coffee shop and the restaurant serve Indian, Continental and Oriental Cuisine. An outdoor swimming pool over looking the Arabian Sea.We have Suara Spa which offers various Spa Treatments.Business centre, high speed internet and Foreign Exchange facilities available. ... more   less 
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Also Known As:
Hiltongardeninn

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