I had a prepaid stay booked for three nights through Agoda for the Om Residency. When I arrived they told me they didn't have a room available but had another room at another property instead. They took me to what turned out to be a dive of a place with substandard rooms and a horrible mosquito infestation. The room was supposed to be for one night so I tried to stay there but it was an uncomfortable and I was eaten alive by mosquitos. Next day they tried to convince me to stay on there but I had to go out and find something else on my own. The status on the prepaid voucher is still unresolved concerning refund. I would never do business again with these people. My stay in Mumbai was ruined by the mess they created.
- Reservation Options:
- TripAdvisor is proud to partner with Agoda so you can book your Hotel Om Residency reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.