I was at Mumbai from 4th Feb till 9th and I booked this hotel through cleartrip.
It is the same hotel that was earlier known as Four Seasons Hotel (used to cause lot of confusion earlier as well), First day itself, i was moved through three rooms for various issues, tired of shifting I finally chose to stay at 404. Despite several complaints, it took them four days to reduce A/c noise, I had to switch off a/c and refrigerator every night due to loud noise that resembled an auto rickshaw (maybe louder). On fourth night, though the a/c was rectified, loud music and noise in corridor due to wedding party made sure that i did not get proper sleep.
The linen was old and soiled, the bed sheet completely worn, blanket had holes and spots, Old CRT TV shows deformed picture. The place is certainly a rip-off for the price charged. Cleartrip too did not help as I wanted to cancel and move from this hotel.
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