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“An excellent hotel”

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Residency Sarovar Portico
Ranked #20 of 489 Hotels in Mumbai
Certificate of Excellence
Reviewed 12 February 2014

I had the pleasure of staying at Sarovar Portico for 24 nights as I was coming to Mumbai for dental surgery. As a woman I was a little concerned about being alone for this time but the staff at Portico made sure that I never felt unsafe, unwelcome or lonely. My room was very comfortable and tastefully decorated and on one of the higher levels which gave a great view.
The food was excellent compared to some of the 5 star hotels that I visited in Mumbai but really it was the staff that made my experience. I was treated with such respect and kindness that Sarovar Portico is my hotel of choice in Mumbai.

Special mention to three of the gentlemen in the restaurant,
Jayesh Patel, Valian Gonsalves and Sachin Kamble

Ms J.Parker
NSW
Australia

Room Tip: Ask for a room on one of the higher levels
See more room tips
  • Stayed: January 2014, travelled solo
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Thank JParker2550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this reviewResponded 17 February 2014

Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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323 - 329 of 384 reviews

Reviewed 9 February 2014

A group of 20+ stayed at this hotel when we travelled to Mumbai for a family wedding. The hotel is very good - excellent location, aesthetically designed interiors and excellent use of space inside the room. They also lay out a good spread for breakfast and depending on the rate you get, is also included in the tariff.

However, it appears that the hotel is run by overtly naive staff that seem to attach no importance to security. A visitor who came to meet my Dad was handed over a fresh key to his room - without being asked for ID, without ascertaining the purpose of the visit... nothing. To top it all, the cleaning staff left their master key for our entire floor in my room while they were cleaning.

One other surprising shortcoming was the lack of a flat-pin electrical socket. For a hotel of this class - and I saw several foreign tourists at the hotel - I was very surprised that they only had round-pin electrical sockets..

Overall, I would say this is a good hotel and I would definitely consider staying here but for sure, will not feel safe leaving any valuables in the room. Even though they have an in-room safe with a digital lock.

Room Tip: Ask for rooms that have the additional dressing area outside the bathroom.
See more room tips
  • Stayed: February 2014, travelled with friends
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Thank suhasmallya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this reviewResponded 10 February 2014

Dear Valued Guest,

Thank you for your positive comment. We are glad that the team made your stay comfortable.
Happy to note that you liked the rooms, location and breakfast spread. Have taken it up with the our Front desk & Housekeeping with regards to the keys. We are working to place flat –pin electrical socket in all the rooms.

We look forward to welcome you back soon.

Yours sincerely,

Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

It is a good service hotel, and I think it caters to business cadre,and other service group.
The hotel is at a good location. It is near the Bombay exhibition centre and near airport.

Although the rooms are small but they are clean and well kept.
There are limited options for in room dinning service and I think hotel management should work on it.
The food was good and value for money

It is a great hotel for all those people who have come to Mumbai for business meetings or other works.

  • Stayed: January 2014, travelled on business
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Thank travelgurumohit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this reviewResponded 8 February 2014

Dear Valued Guest,

Thank you for posting your review of Residency Sarovar Portico. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,

Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

The whole stay was fantastic from the time we checked in till departure. Did not met a single staff who was not friendly. The hotel is conveniently located in a quite area near the chaotic SV Road which is perfect. The hotel is a four star Property where a guest can be satisfied with a Five Star Rating so i would surely return when the need arises.

  • Stayed: January 2014
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Thank Abijeet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this reviewResponded 7 February 2014

Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 January 2014

Stayed for 3 nights. Twin Room was a bit small but does the job. Looks like bigger apartments have been converted into small rooms. Bathrooms were clean with adequate amenities. Location can be a bit problem for the first time. There is a small street food vendor on the main road (jumbo vada pav and dosas). Dont miss those!

  • Stayed: January 2014, travelled on business
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Thank samdelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this reviewResponded 1 February 2014

Dear Valued Guest,

Thank you for posting your review of Residency Sarovar Portico. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,

Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 January 2014

The hotel is more like a service apartment. The rooms are good but the only drawback is the beds are separate. The hotel believes in conserving so you need to call for anything that you need like toiletries etc. Room service is prompt. The breakfast is very limited in choices but it is good and basic. The connectivity to the hotel is good.

Room Tip: Ask for the king size bed.
See more room tips
  • Stayed: January 2014, travelled on business
    • Value
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    • Sleep Quality
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    • Cleanliness
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Thank Basekickedin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this reviewResponded 1 February 2014

Dear Valued Guest,

Thank you for posting your review of Residency Sarovar Portico. We are glad that you enjoyed a comfortable stay.

We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 January 2014

I booked a room for my cousin for his 1st night after marriage for 26th Jan 2014 and had informed and got it mentioned on my booking slip that the couple is a honeymoon couple. Today I was pained to hear from my cousin that the room had two separate beds which could not be joined together. They were in room 201C. I advise others to check this before admitting any honeymoon couple into this place.

  • Stayed: January 2014, travelled as a couple
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8  Thank mabyab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residency Sarovar Portico

Address: S V Road, Opposite Techniplex Complex, Mumbai 400062, India
Region: India > Maharashtra > Mumbai
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #20 of 489 Hotels in Mumbai
Price Range: £61 - £151 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Residency Sarovar Portico 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Residency Sarovar Portico is a contemporary service apartment style hotel located in Mumbai. The hotel offers the business and leisure traveler an unparalleled experience in gracious hospitality with a new level of service and sophistication. International and Domestic Airports are just 8 kms away from the hotel. Residency Sarovar Portico is 1.5 kms from the railway station and bus station. ... more   less 
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