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“Nice place to stay” 4 of 5 bubbles
Review of Residency Sarovar Portico

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Residency Sarovar Portico
Ranked #27 of 440 Hotels in Mumbai (Bombay)
Certificate of Excellence
Bhadrak
Level Contributor
54 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Nice place to stay”
4 of 5 bubbles Reviewed 5 March 2014

The positive aspect of this place starts with cleanliness, staff behaviour and attitude, and food.
The campus, reception, and rooms are neat and tidy. The linens are clean and well appointed.
The room is equipped with fast Wi-Fi, LCD TV, and well stocked with things that one would expect to be available in such hotels. I wanted extra complimentary water bottles at 4:30AM, and it was very promptly delivered to me with a smile.
The lifts are efficient.
The people working here are perfectly trained to deal with their guests. They deserve to be appreciated.
The food is excellent: freshly prepared and promptly served. Breakfast is a bonanza of diverse Indian dishes.
The place is a bit difficult to find. A GPS could be of great help. The mattresses are not ergonomic enough. These are the only negative that one could think of.

  • Stayed February 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Zawid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 5 March 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable.
Your encouraging comments about the quality of food and the service provided and the cleanliness of the hotel will help us do better, will pass your comments of praise to the team.

We look forward to welcome you back soon.

Yours sincerely,

Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

302 reviews from our community

Traveller rating
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    37
    5
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Ghaziabad, India
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 March 2014

Nice hotel....Just four rooms on a floor and all four sperated perfectly to matain privacy. Security cards used rather that keys, comfortable in all ways. Bathroom clean and with latest fittings, nice spacious shower area. Study table, coffee maker..more than comfortable bedding....digital locker for your expensive stuff ...great sleep quality and room cleanliness. Though a bit expensive...but again its mumbai!!!!!!!!so....

  • Stayed February 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Naren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 4 March 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 23 February 2014

Hi,

I want to share my review to this hotel. This is the best place to stay. I love to stay in Sarovar

Portico Mumbai. Best part of my experience is Hotel staff and there hospitality.

I like food quality of there restaurant. I am staying from last seven days in room no 401C .

Over all guys this is the place we want to stay ..... cheers ....

And my special thanks to AAmir, Hemchandra, and Security Manager.

Thanks
Sagar Saxena

  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank sagar0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 24 February 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 20 February 2014

I traveled with my 13 year old son to Bangalore with a stopover in Mumbai. We were so happy at Sarovar! As my son was sick when we arrived early (we travelled nearly 24 hours by plane) and the hotel was full, but they did all their best to get us a room as quickly as possible so that my son could rest. The breakfast was fantastic, the room, nice , clean and comfortable. But we were really happy with the service of the staff. My son chatted a lot with the staff as well. I can highly recommend this place if you have to make a stopover, as hotel is not to far from airport, and you can get a good rest.

  • Stayed January 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Monika F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 20 February 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
1 review
5 of 5 bubbles Reviewed 12 February 2014

I had the pleasure of staying at Sarovar Portico for 24 nights as I was coming to Mumbai for dental surgery. As a woman I was a little concerned about being alone for this time but the staff at Portico made sure that I never felt unsafe, unwelcome or lonely. My room was very comfortable and tastefully decorated and on one of the higher levels which gave a great view.
The food was excellent compared to some of the 5 star hotels that I visited in Mumbai but really it was the staff that made my experience. I was treated with such respect and kindness that Sarovar Portico is my hotel of choice in Mumbai.

Special mention to three of the gentlemen in the restaurant,
Jayesh Patel, Valian Gonsalves and Sachin Kamble

Ms J.Parker
NSW
Australia

Room Tip: Ask for a room on one of the higher levels
See more room tips
  • Stayed January 2014, travelled solo
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JParker2550
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 17 February 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Margao, India
Level Contributor
93 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 bubbles Reviewed 9 February 2014

A group of 20+ stayed at this hotel when we travelled to Mumbai for a family wedding. The hotel is very good - excellent location, aesthetically designed interiors and excellent use of space inside the room. They also lay out a good spread for breakfast and depending on the rate you get, is also included in the tariff.

However, it appears that the hotel is run by overtly naive staff that seem to attach no importance to security. A visitor who came to meet my Dad was handed over a fresh key to his room - without being asked for ID, without ascertaining the purpose of the visit... nothing. To top it all, the cleaning staff left their master key for our entire floor in my room while they were cleaning.

One other surprising shortcoming was the lack of a flat-pin electrical socket. For a hotel of this class - and I saw several foreign tourists at the hotel - I was very surprised that they only had round-pin electrical sockets..

Overall, I would say this is a good hotel and I would definitely consider staying here but for sure, will not feel safe leaving any valuables in the room. Even though they have an in-room safe with a digital lock.

Room Tip: Ask for rooms that have the additional dressing area outside the bathroom.
See more room tips
  • Stayed February 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank suhasmallya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 10 February 2014
Dear Valued Guest,

Thank you for your positive comment. We are glad that the team made your stay comfortable.
Happy to note that you liked the rooms, location and breakfast spread. Have taken it up with the our Front desk & Housekeeping with regards to the keys. We are working to place flat –pin electrical socket in all the rooms.

We look forward to welcome you back soon.

Yours sincerely,

Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, Delhi, India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 1 February 2014

It is a good service hotel, and I think it caters to business cadre,and other service group.
The hotel is at a good location. It is near the Bombay exhibition centre and near airport.

Although the rooms are small but they are clean and well kept.
There are limited options for in room dinning service and I think hotel management should work on it.
The food was good and value for money

It is a great hotel for all those people who have come to Mumbai for business meetings or other works.

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank travelgurumohit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 8 February 2014
Dear Valued Guest,

Thank you for posting your review of Residency Sarovar Portico. We are glad that you enjoyed a comfortable stay. We much appreciate your valuable feedback on our hotel facilities and services, and hope to serve you again soon.

Yours sincerely,

Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residency Sarovar Portico

Property: Residency Sarovar Portico
Address: S V Road, Opposite Techniplex Complex, Mumbai (Bombay) 400062, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #27 of 440 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Residency Sarovar Portico 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Residency Sarovar Portico is a contemporary service apartment style hotel located in Mumbai. The hotel offers the business and leisure traveler an unparalleled experience in gracious hospitality with a new level of service and sophistication. International and Domestic Airports are just 8 kms away from the hotel. Residency Sarovar Portico is 1.5 kms from the railway station and bus station. ... more   less 
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