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“Excellent service people”

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Residency Sarovar Portico
Ranked #28 of 454 Hotels in Mumbai (Bombay)
Certificate of Excellence
Shenzhen, China
1 review
“Excellent service people”
Reviewed 19 March 2014

The service is most impressed to me, people are so kind and glad to offer help any time.
The room is very clean( regarding double room, as for single room the space is a little small). If there can be any entertainment facilities like bar, coffee house etc it would be more enjoyable..

Room Tip: If sharing a double room is possible, then do it. :)
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Doral O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 21 March 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

324 reviews from our community

Traveller rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 March 2014

It was really a pleasant stay here. Located in a very peaceful area in Goregaon. The hotel is staff is very helpful. The rooms are well organised, neat and clean. Four rooms on a floor and all four sperated perfectly to matain privacy.

  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sourabh56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 21 March 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 March 2014

Rooms very very small. Bathroom too small as well. No other facility.
More like a guest house.
Location is poor. No lobby. No bar. No proper restaurant facility.
Hotel is meant only for single male guest for economical sleeping place.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
1 Thank Sunil G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 21 March 2014
Dear Valued Guest,

Thank you for your feedback of your stay with us.

We are a hotel which has been in operation for the last 1 year, and in that short time we have been rated as the most value for money star hotel and have been garnering a lot of positive comments on TripAdvisor, with more than 85% guest saying that they would like to come back and stay with us.
This being the first comment where we have received which mentions about the lobby, the infrastructure of the rooms, location and facility. We have been consistently getting groups, families, lady guest and corporate clients who keep coming back repeatedly to the hotel.
We are a value for money business hotel with 24 hour operational Business Centre, Gym, In Room Dining and a Restaurant which caters to our in house guest.
However we apologize for any service or infrastructure flaw that you may have faced during your stay with us.

Yours sincerely,

Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bhadrak
Level Contributor
55 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 5 March 2014

The positive aspect of this place starts with cleanliness, staff behaviour and attitude, and food.
The campus, reception, and rooms are neat and tidy. The linens are clean and well appointed.
The room is equipped with fast Wi-Fi, LCD TV, and well stocked with things that one would expect to be available in such hotels. I wanted extra complimentary water bottles at 4:30AM, and it was very promptly delivered to me with a smile.
The lifts are efficient.
The people working here are perfectly trained to deal with their guests. They deserve to be appreciated.
The food is excellent: freshly prepared and promptly served. Breakfast is a bonanza of diverse Indian dishes.
The place is a bit difficult to find. A GPS could be of great help. The mattresses are not ergonomic enough. These are the only negative that one could think of.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zawid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 5 March 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable.
Your encouraging comments about the quality of food and the service provided and the cleanliness of the hotel will help us do better, will pass your comments of praise to the team.

We look forward to welcome you back soon.

Yours sincerely,

Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ghaziabad, India
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 March 2014

Nice hotel....Just four rooms on a floor and all four sperated perfectly to matain privacy. Security cards used rather that keys, comfortable in all ways. Bathroom clean and with latest fittings, nice spacious shower area. Study table, coffee maker..more than comfortable bedding....digital locker for your expensive stuff ...great sleep quality and room cleanliness. Though a bit expensive...but again its mumbai!!!!!!!!so....

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Naren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 4 March 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 February 2014

Hi,

I want to share my review to this hotel. This is the best place to stay. I love to stay in Sarovar

Portico Mumbai. Best part of my experience is Hotel staff and there hospitality.

I like food quality of there restaurant. I am staying from last seven days in room no 401C .

Over all guys this is the place we want to stay ..... cheers ....

And my special thanks to AAmir, Hemchandra, and Security Manager.

Thanks
Sagar Saxena

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sagar0902
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 24 February 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 February 2014

I traveled with my 13 year old son to Bangalore with a stopover in Mumbai. We were so happy at Sarovar! As my son was sick when we arrived early (we travelled nearly 24 hours by plane) and the hotel was full, but they did all their best to get us a room as quickly as possible so that my son could rest. The breakfast was fantastic, the room, nice , clean and comfortable. But we were really happy with the service of the staff. My son chatted a lot with the staff as well. I can highly recommend this place if you have to make a stopover, as hotel is not to far from airport, and you can get a good rest.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Monika F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RSPMUMBAI, Manager at Residency Sarovar Portico, responded to this review, 20 February 2014
Dear Valued Guest,

Thank you for your positive comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us do better.

We look forward to welcome you back soon.

Yours sincerely,
Iftekhar Mehdi
Resident Manager
gm@residencysarovar.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residency Sarovar Portico

Property: Residency Sarovar Portico
Address: S V Road, Opposite Techniplex Complex, Mumbai (Bombay) 400062, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #28 of 454 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Residency Sarovar Portico 3.5*
Number of rooms: 71
Official Description (provided by the hotel):
Residency Sarovar Portico is a contemporary service apartment style hotel located in Mumbai. The hotel offers the business and leisure traveler an unparalleled experience in gracious hospitality with a new level of service and sophistication. International and Domestic Airports are just 8 kms away from the hotel. Residency Sarovar Portico is 1.5 kms from the railway station and bus station. ... more   less 
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