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“Decent Hotel”

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Comfort Inn Heritage
Ranked #148 of 446 Hotels in Mumbai (Bombay)
New Delhi, Delhi, India
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Decent Hotel”
Reviewed 1 July 2014

Centrally located yet the approach to the Hotel looks very dubious. Their services exceeded one's expectation spl the Front of the House. Rooms are well done up but from the face of it the Hotel looks little old.Their food is good with a decent Breakfast spread.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PratikS_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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202 reviews from our community

Traveller rating
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    23
See reviews for
29
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (39)
Date | Rating
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English first
Perth
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 17 June 2014

This is a clean, friendly and comfortable hotel in Byculla, Mumbai. It has it's own restaurant called Nizaam for lunch and dinner and a cafe that offers great breakfast in the mornings. We were looking for something near Byculla that wasn't too expensive but at the same time was a decent hotel (having tried a few not so good ones before) and this hotel ticked all the boxes. Very friendly service, helpful staff and clean place. Hotel also offers free wifi that works well.

We had booked a triple room on the 6th floor as it was my mum, sis and I and the room was quite big and plenty of space for 3 people. The bathroom was also new and well kept. There was a double bed and a sofa bed for me. I asked to have another bed as the sofa bed was quite small. The only down side was the pull out bed wasn't as comfortable as the double bed but I got used to it after 2 nights.

I particularly enjoyed the breakfast that was served, they had both indian and western cuisine. Really enjoyed the fresh fruits that were served everyday.

The other down side is getting taxis to go to Mohammedali road, most taxi drivers refuse as it is usually very busy and has lots of traffic but cabs to other places were easily found.

My mum and sis were travelling early morning 5 am and it was easy to organise an early breakfast in the room before heading to the airport, high five to that!

I would definately return to this hotel when in Mumbai next time.

Room Tip: Ask for a non smoking room
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Razmatazzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surat, India
Level Contributor
52 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 21 April 2014

The hotel is well suited for people wanting to stay town side. It's quite near Bombay central. But travelling to suburbs is quite a stretch. The hotel is decent from outside. Reception area is fantastic. Check-in etc was very smooth. Staff there really good. The air-conditioning, lobby seating is great. Chauffeurs/ working staff always on their toes. This hotel has probably the longest corridors adjacent to the rooms i've seen. We stayed in a Superior category room. The room was quite spacious, clean, decent and well-equipped. The bathroom was very good, spic and span, with separate shower cube and a great shower faucet. The food in the restaurant delicious. All in all, well worth a stay for both family and business purposes.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NikhilMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jaipur, India
Level Contributor
87 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 29 March 2014

I usually stay at Comfort Inn Heritage when I am in Mumbai. I stayed there this month again. For my purpose, the location is very convenient though it may not be so for everyone. The rooms are good. Cleanliness is excellent. Breakfast is good. The staff is very good. This time, I booked accommodation through Agoda and the tariff was much less than expected.

Room Tip: Specify whether you want a smoking or a non-smoking room.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramesh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuwait City, Kuwait
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 January 2014 via mobile

The hotel location is little inaccessible from all the main areas. The hotel rooms have all the amenities and is good overall. The service is a bit slow and the area is quiet. The hotel cleanliness is fine but the room cleanliness has some issues

Stayed December 2013
Helpful?
1 Thank Juzer_ibrahim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 December 2013

This place surely has a warmth about it. The staff is good. Every time I go, they take good care, so its more like a home away from home. There is a very interesting park closeby where one can go for a nice walk or hire a cab to marine drive which is about 15 minutes away . But if you are looking at a good location with a nice upbeat market closeby, then this is not the place. Location wise it may be a little shady but comfort wise its good.

Room Tip: Superior rooms are better
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Supreet_M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
42 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 19 November 2013

I stayed at Heritage Inn twice for work related visits. The room I stayed in was small but very well packed. Bed was comfortable and good working table as well. The bathroom was very small but again, well designed. The location of the hotel suited me as the office was very close by. The restaurants are good with reasonable spread for breakfast. The food quality in Nizam restaurant was also quite good and enjoyed my meals there. The staff was also cheerful and courteous. The only thing which I missed sorely was lack of a fitness centre. Overall, a pleasant experience.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Indianpopcorn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Comfort Inn Heritage

Property: Comfort Inn Heritage
Address: Sant Savta Marg, Mumbai (Bombay) 400027, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #148 of 446 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Comfort Inn Heritage 3*
Number of rooms: 96
Reservation Options:
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Also Known As:
Comfort Inn Heritage Hotel Mumbai (Bombay)
Mumbai Comfort Inn

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