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“Business hotel” 3 of 5 bubbles
Review of The Shalimar Hotel

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The Shalimar Hotel
Ranked #61 of 440 Hotels in Mumbai (Bombay)
Ahmedabad, India
Level Contributor
159 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
“Business hotel”
3 of 5 bubbles Reviewed 13 August 2014

A typical business hotel with compact rooms. Rooms are modern but very conjusted and every thing seems to be put up in one place. Very high on the rates side compared to the service offered. Hotel is in one of the price localities of mumbai and hence the rates seem to be justifying the location

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Milind86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, 5 September 2014
Dear Milind86

We thank you for the time that you have taken in providing a feedback of your stay with us.

We have given utmost importance to guest opinion and upgraded our facilities and services to ensure guests have a pleasant stay. Prices have been determined on the basis of survey that has been carried out by industry professionals and they are all clearly displayed. We have various room categories and do offer special deals from time to time.

Please do let us know if we can be of any assistance on any of your future visits to the city.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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594 reviews from our community

Traveller rating
    347
    139
    67
    23
    18
See reviews for
137
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213
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (138)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Kuala Lumpur, Malaysia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 August 2014

On our(my sister and me) recent visit to Mumbai my son recommended that we stay at The Shalimar, a boutique hotel at Kemps Corner.I must say we were glad we listened to him as from the moment we arrived we felt welcomed,first by a smiling and courteous doorman,onto an efficient and helpful reception staff who put us in the hands of again smiling and courteous bellboys.

We had asked for a suite and were allocated “The Greek” suite and when we walked in we were amazed to find the we had really walked in to Greece as the furniture,fittings and artifacts were authentically Greek and even the bathroom reflected the same theme.Most importantly it was really clean and the bed looked really inviting.True enough that night my sister and I slept like babies.In fact I am planning to call the hotel to find out which pillows and mattresses they are using as I have not slept so well even in any of the best five star hotels around the world.

Going on to food – it was simply amazing .At breakfast there was a whole spread available from sumptuous South Indian cuisine down to Western eggs and toast.Not only that there was also a little Bakery on the ground floor which had delicious cakes,all kinds of pastries and even sandwiches.On top of that we found the Bar tucked in a corner and when our friends visited us that evening had a great time there as the ambiance and appetizers were both excellent.We then had dinner at the hotel restaurant and I must tell you we were left licking our fingers after the meal.The “butter chicken” was par excellence and one of the best I have had.Needless to stay we decided to stay indoors for most of our meals after that.

I must also mention that the location alone is enough for me to recommend a stay here as it was right,splat in the middle of everything we needed right from shopping to restaurants and sights to see.It was amazing to just come out of the hotel and be able to walk to shops all around. Then coming back after a tiring day to the hotel we decided to unwind at the Spa and that was a really pleasant experience as well.They even have a good Hairdresser within the hotel premises and that was a bonus as we did not have to go looking around for one.Not to forget there was also free WiFi in the hotel.

All in all the Shalimar turned out to be absolutely the right choice and would definitely be the place I will want to stay at during my next visit to Mumbai.Kudos to the staff for their courteous,efficient and sincere service during our visit

Room Tip: "The Greek" suite we had was a really cosy and comfortable one .
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  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank NainaniM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, 5 September 2014
Dear NainaniM

We thank you for the time that you have taken in providing a feedback of your stay with us.

The detailed review that you have provided makes us feel proud that we were able to offer you such exemplary service, which has been the ultimate goal of our existence. We also thank you for recommending our hotel to other discerning guests.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 3 August 2014

clean, swanky hotel right in the thick of Mumbai's shopping paradise in South Mumbai. Great breakfast, decent bar and yummy food at restaurant in house. Enjoyed the in house masseuse-well trained. Nice snacks in the patisserie.

  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Service
Helpful?
Thank freespirit93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, 8 August 2014
Dear freespirit93

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that you had a comfortable stay with us and have carried back fond memories.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baga, India
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed 1 August 2014

It is a good business hotel. I was given a room in old wing I believe which was not so good, but I think newer wing is better.
Room amenities are OK.
I had only Breakfast which was quiet good. Reception staff were not courteous as it is suppose to be. when I approach to reception on C-OUT, they made me stand without even busy for quiet a long time & then thye said come this or other small corner side of counter to do C-OUT. which I didnot like it .
Rest is OK.

Room Tip: Room in new block I think is good.
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  • Stayed March 2014, travelled solo
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
Thank Shankara123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, 8 August 2014
Dear Shankara123

We thank you for the time that you have taken to provide a feedback of your stay with us.

We, at Shalimar, have always believed that guests and their opinion has brought us to where we are today. Our team is regularly given training in guest handling; but your observation does highlight the need for a refresher on the same and it shall be undertaken immediately.

We did try to identify the corner you have mentioned, but failed on that front, which made us feel that you may have probably mistaken us with another hotel, considering we have a seated reception desk, where every guest sits in front of the receptionist. However, if it is indeed an experience at our hotel, we do apologize for any inconvenience that may have been caused to you.

We look forward to your continued patronage and support

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coimbatore, India
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 28 July 2014

I was recommended this hotel by a friend and am extremely glad to have stayed here. Comfortable rooms,very good hospitality, very good service, excellent location, the food was also good. Happy to stay here sometime in the future.

  • Stayed July 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hari1993113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, 8 August 2014
Dear Hari1993113

Thank you for the time that you have taken in providing a feedback of your stay with us.

It is good to note that you were recommended this hotel and we have succeeded in ensuring that you had a pleasant stay with us.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 18 July 2014

We stayed here for 3 nights on our India trip, must say this hotel is very good. Right from the traditional namaste to the pristine lobby, the art gallery everything was wonderful. Rooms are comfortable, service was prompt and attentive, and food was very good.

Room Tip: Comfort category rooms are great. Saw the suites- superb.
See more room tips
  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Neil14167
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, 20 July 2014
Dear Neil14167

Thank you for the time that you have taken in providing a feedback of your stay with us.

We are pleased to note that you had a comfortable stay with us and have carried back fond memories.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 13 July 2014

this was my second visit to the Hotel and I'm really glad I chose this lovely boutique hotel for a short stay. I was in Mumbai for business in South mumbai and with the heavy rains during that week decided to stay back for a day - thoroughly enjoyed being pampered at the Spa, good spread of breakfast - clean and nice interiors, would definitely recommend this hotel close to the business and shopping areas in Mumbai.

  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aditi65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GMTSHM, General Manager at The Shalimar Hotel, responded to this review, 14 July 2014
Dear Aditi65

Thank you for giving us another opportunity to be of service to you and for providing a feedback of your stay with us.

We are pleased note that you had a comfortable and memorable stay with us. We also thank you for recommending our hotel to other discerning guests.

We look forward to your continued patronage and support.

ThanQ

Best regards

Manoj Mathew
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Shalimar Hotel

Property: The Shalimar Hotel
Address: August Kranti Marg, Mumbai (Bombay) 400 036, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #61 of 440 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:4 star — The Shalimar Hotel 4*
Number of rooms: 60
Official Description (provided by the hotel):
The Shalimar Hotel is a trend setting 4 Star property located downtown, within South Mumbai’s elite residential enclave. The surrounding precinct is a Shopper's paradise and a fashionable hub of social activity and nightlife. Approximately a 40 minute drive from the Mumbai airport, The Shalimar Hotel is close to Mumbai's business district, hospitals, shopping and entertainment.The hotel offers trendy and timeless elegance, warm personalized service and a uniquely enjoyable hospitality experience. ... more   less 
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