I have stayed here more than a month since we have a corporate tie-up with Ritz and had no other option considering limited budget and location viscinity.
The rooms and washroom were spacious and hygenic though lack presentation. The walls, furnitures seems to be very old and not been worked since ages.
Guest slippers were provided after multiple request. most of time they made a excuse saying they dont have slippers available.
The billing at front desk was a pathetic experience. even after paying the billed amount, they have sent us duplicate bills for pending payments additionally stating as original bills are not in place so were sending these duplicate bills. This is so lame of them.
Coming to food: food was good, morning complimentary breakfast had limited options, however was good enough you ask it they would make for it for you.
Some of the staff at the restaurant were not at all polite.. even after knowing that we and our team have been continously staying there for more than 2 months they should have been liberal with relaxing the buffet breakfast timings. after escalating this twice they then relaxed it for us.
The centralized AC system sucks big time, most of the time we managed with just ceiling fans, even after escalating they were helpless in fixing it, POOR Hospitality!
Only best thing about this hotel is the location, located at walking distance to marine Drive, walk down to marine drive and njoy late evening!
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