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Hotel Regal Enclave
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Reviews (286)
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All reviewslinking roadsanta cruzairport pickupvisa interviewhotel ownerrooms are cleancomplimentary wi fiindian dishespleasant hotelparathabed was very comfortablesuite roombuffet breakfastan overnight staycentral mumbaihotel is situatedexcellent stay
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211 - 216 of 286 reviews
Reviewed 29 October 2012

the complementary pick up from the airport was a great convenience as I was arriving past midnight. I emailed the hotel a day before arriving and I got a prompt reply saying that "complementary pick up is possible", which made me a bit uneasy, but when I arrived the shuttle was waiting. the driver was waiting for more than an hour, and it was pretty easy to find him (he had a sign with my name), and he promptly drove me to the hotel. All in all, very efficient and hassle free. I'm not sure how convenient a taxi would have been, apart from the cost. sometimes taxi drivers say they know the address when they don;t and then they drive around asking for directions (it has happened to me several times, especially in Kolkata). this was around 1:30 am, so trusting a taxi driver to find some random person to lead to the hotel is not advisable.
the room was small (it's mumbai after all) but clean. the bedsheets were fresh and clean (something you'd expect but doesn't always happen). the a/c was working, as was cable TV and free wireless internet. The room had an astracy with a cigarette lighter thought it was supposed to be a non smoking room - go figure! but there was no smell of anything - either of smoke or of strong air fresher to remove the smell of smoke.
the staff was friendly and effective (room service at 2 am took less than 10 minutes). but when i arrived it took them 10 minutes to get me the room because it wasn't ready! but all in all, i'm very pleased.

  • Stayed: October 2012, travelled on business
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2  Thank Prabir B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 September 2012

We stayed twice in this hotel and when we come back to Mumbai we know where we will be staying.

For the place where it is situated and the distance to the airport, it is almost impossible to find such a good hotel for the price you pay here.

Location:
- 2 streets away from Khar train station
- about 15 minutes from the airport
- 5 minute rickshaw drive (12 RS) to Linking road

Pros:
- Clean rooms
- Free Wifi
- Free pickup/dropoff at airport
- Free pickup/dropoff for restaurants close to hotel
- Always reachable per phone or email
- Friendly and helpful staff
- Designated drivers from the hotel for sightseeing
- Good food in the restaurant
- Newly renovated Spa right next to the hotel
- Comfortable beds
- Staff speaks good English
- Free Internet PC with printer
- AC, ventilator are quiet

Cons:
- Rooms above the 4th floor are noisy as the other buildings to not protect anymore
- Not all windows can be closed in some rooms
- Some rooms could use a make over
- Breakfast could be better, good for Indian people, moderate for Western people

The problem with the breakfast is the following:
The fruitjuices, fruits, jam are always the same, no difference what day. The juices are obviously chemical (fresh ones on order and not included).

You can get fresh omlettes which are nice, so offering pancakes would be a great plus.

The crowd is mixed, from business to leisure. Always something going on.

Stayed: August 2012, travelled as a couple
3  Thank Berickus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 August 2012

Have been frequent traveller almost getting into 4 to 5 stars hotels, one day unfortunately was not getting the booking in many hotels, and got Regal Enclave name from one dear friend just gave a try to it, and what it wasvery amazing stay the service levels outstanding and the courteousness of the front desk amazing, my best man Harsh for all the credit to hotel.

  • Stayed: July 2012, travelled on business
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2  Thank javedshafiquekhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2012

I had experiences with other 3 star and 5 star hotels in previous ,but never get a treat like this hotel, as hotel staff and mangement understanding level of guest requirments is TOO HIGH. They always try to give excellent service and support to the guest very much.Their level of maturity is excellent!!I came to Mumbai on 13 th August... Woul like to Visit again and again.

  • Stayed: August 2012, travelled on business
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1  Thank Rashmi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2012

I had experiences with other 3 star and 5 star hotels in previous ,but never get a treat like this hotel, as hotel staff and mangement understanding level of guest requirments is TOO HIGH.
They always try to give excellent service and support to the guest very much.Their level of maturity is excellent!!I came to Mumbai on 13 th August with my family and my wife simply says she is going to visit this hotel only in future as she likes this hotel too much.
Food is of very good high quality and we liked the morning buffet as it covers many items unlike other hotels.The hotel location is also perfect and its just walkable from KHAR ROAD station.I can say in mumbai it is truly matching the hotel rent what we paid when you compare the services.

Room Tip: Double room 301 is a good privacy room for family
  • Stayed: August 2012, travelled with family
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1  Thank Vijay927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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