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“3 stars”

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Krishna Palace Hotel
Ranked #84 of 444 Hotels in Mumbai (Bombay)
Chicago, Illinois
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“3 stars”
Reviewed 15 February 2014

Stayed here in feb 2014. Had a double room with twin beds. Good sized room with a clean toilet & hot water. Breakfast buffet was adequate. Both hot and cold items. Location isn't so bad either. Closre to Grant Road station but not really close to any major tourist attraction. I stayed here because a relative was admitted to a hospital close by. How was the service? Not bad. Would I stay here again ? Yes, but only if I had any business in the vicinity.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ascalapius
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4krishnapalace, Front Office Manager at Krishna Palace Hotel, responded to this review, 21 February 2014
Dear TripAdvisor Member,

Greetings of the day!!!
At the outset let me thank you for sparing your time to post the review about your experiences at Krishna Palace Hotel, Mumbai.

We are pleased that you enjoyed your stay and the friendliness and assistance of our staff. We would also like to thank you for appreciating the hotel’s facilities. We are committed to consistently provide warm and efficient services to all our guests and appreciative comments such as yours are most encouraging and will always be our greatest reward.

We look forward to the opportunity to welcome you again soon to Krishna Palace Hotel, Mumbai.

Warm regards,

Nimish Chogle
Front Office Manager
Krishna Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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238 reviews from our community

Traveller rating
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    88
    47
    16
    13
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (57)
Date | Rating
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English first
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 February 2014

I advice you not to spend a single penny, this hotel is not at all value for money. Service, Staff, Food & specially management also really bad. We happened to complaint to Hotel MD & VP but they were very rude as if they are letting their customer free service. Worst Experience, DO NOT EVER GO.

Room Tip: Do not check in any room
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  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sagarsangani99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4krishnapalace, Front Office Manager at Krishna Palace Hotel, responded to this review, 5 February 2014
Dear Trip Advisor Member,

Greetings of the day!!!
At the outset let me thank you for sparing your time to post the review about your experiences at Krishna Palace Hotel, Mumbai.

Sir, we have gone and checked our records but i am sorry to say that we haven't found any details about your stay. I would appreciate if you could give us the correct details of your stay with us so that we can go ahead and investigate. Also, as per your statement that our Managing Director did not take any action, i would like to bring to your kind notice that our hotel Managing Director is outstation from past 20 days. However, our Vice President was very much in the Hotel and shocked to hear that even after guest meeting him he did not take any action.

We are not denying your review but just want to understand where exactly we went wrong so that we can correct ourself and deliver better service and corrective action will be taken to avoid future recurrence. Please give us an opportunity to recover your confidence in us during your next visit to Krishna Palace Hotel, Mumbai.

Warm regards,

Nimish Chogle
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kochi (Cochin), India
Level Contributor
41 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 3 January 2014

Staff just spoils the whole experience. Immaculately worst behaviour and absolutely unexpected from a hotel of this reputation.
Rooms are comfortable and clean.
Linens are new and nice smelling. Excellent choice of room service menu. Adjacent veg restaurant serves good food too.
Staff at the hotel just cut shorts all the good experience though.
I was denied check in eventhough the rooms were booked very much prior in advance.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Zackokeepmoving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4krishnapalace, Front Office Manager at Krishna Palace Hotel, responded to this review, 8 January 2014
Dear TripAdvisor Member,

Greetings of the day!!!
At the outset let me thank you for sparing your time to post the review about your experiences at Krishna Palace Hotel, Mumbai.

We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are not met. We sincerely apologize for all the inconveniences faced by you with regards to our services.

We have noted your concerns and have discussed them with the team members and corrective action has been taken to avoid future recurrence. Please give us an opportunity to recover your confidence in us during your next visit to Krishna Palace Hotel, Mumbai.

Warm regards,

Nimish Chogle
Front Office Manager
Krishna Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
1 review
Reviewed 19 December 2013

Hotel security is very poor. the staff don't even mind to answer you when you raise concern on the same.There is no parking facility even at this place overall a bad experience.if you are a lady on a business travel never stay here because u can't get a sound sleep here

Room Tip: If you are lady never stay here
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rekhakotian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4krishnapalace, Front Office Manager at Krishna Palace Hotel, responded to this review, 23 December 2013
Dear Trip Advisor Member,

Greetings of the day!!!
At the outset let me thank you for sparing your time to post the review about your experiences at Krishna Palace Hotel, Mumbai.

We agree that the usual high standards of our Products/ services were not met in the instance and we understand how disappointing it can be when your expectations are not met. We sincerely apologize for all the inconveniences faced by you with regards to our Security and Housekeeping Services. We would also like to update you that we have 02 entire floors reserved for car parking since there is a car park issue in front of the hotel due to the limitation on the street.

Please accept our sincere apologies for the disturbances caused to you during the night. We have noted your concerns and have discussed them with the team members and corrective action has been taken to avoid future recurrence. Please give us an opportunity to recover your confidence in us during your next visit to Krishna Palace Hotel, Mumbai.

Warm regards,

Nimish Chogle
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 14 December 2013

I was staying at Krishna Palace recently with my spouse as we had recently shifted to the city. The rooms are big, clean and the staff is hospitable. Breakfast buffet is decent but the spread is not too much. Room services are again alright, but not great. Overall, good value for money at this price point. Would like to give a 3.5/5 but the options don't allow that :)

Room Tip: Rooms with a view towards the Chowpatty side are a little better.
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ankit666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4krishnapalace, Front Office Manager at Krishna Palace Hotel, responded to this review, 23 December 2013
Dear TripAdvisor Member,

Greetings of the day!!!
At the outset let me thank you for sparing your time to post the review about your experiences at Krishna Palace Hotel, Mumbai.

We are glad to note your positive comments on our hotel facilities and the culinary experience. Your kind words in appreciation of the personalized service provided by our staff are most gratifying and have been passed on to the team. Encouraging words such as yours are truly a great motivation for them.

It was a pleasure for us to be at your service and we look forward to welcoming you again soon at the Krishna Palace Hotel.

Warm regards,

Nimish Chogle
Front Office Manager
Krishna Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vail, Colorado
Level Contributor
162 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
Reviewed 11 November 2013 via mobile

I stayed at this hotel for 4 nights with a group who chose the location. It was our first time in Mumbai so none of us were street savy and this part of town has a lot of traffic! At first we were nervous but it was actually pretty safe and we got used to walking every day.
There is not a lot to do near the hotel although we managed to do cheap shopping and it was close to the temple we were using.
I liked the hotel! But it really was not very impressive for a first time visitor to Mumbai. My room was 802. It was clean. The shower had lots of hot water. The bed was comfy. There was some construction noise all night but barely noticeable. Really got used to traffic noise easily! Wi Fi available. Breakfast fine. Air conditioner worked well. Never turned tv on! Nice bathroom products. Instant coffee and hot water kettle.
I would just say everything average and nothing made you feel special about being in India! Even the breakfast food was mostly typical fare and what was Indian remained mysterious as no one really made an effort to communicate what was what! Maybe not used to dealing with US women solo travelers in a group if 20?
Not sure what our group rate price was but we had to pay $150/ per room for an extra night and I am not sure that hotel is the best you can do for that price. For a first time visitor I would want more atmosphere and a concierge to help navigate Mumbai and a staff more used to Westerners.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DTen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4krishnapalace, Front Office Manager at Krishna Palace Hotel, responded to this review, 23 December 2013
Dear TripAdvisor Member,

Greetings of the day!!!
At the outset let me thank you for sparing your time to post the review about your experiences at Krishna Palace Hotel, Mumbai.

We are glad to note your positive comments on our hotel facilities and the culinary experience. Your kind words in appreciation of the personalized service provided by our staff, hotel amenities and the comfort are most gratifying and have been passed on to the team. Encouraging words such as yours are truly a great motivation for them. We are refurbishing most of the hotel rooms and banquet venues and due to which you must have faced inconvenience during your stay; our sincere apologies for the same.

It was a pleasure for us to be at your service and we look forward to welcoming you again soon at the Krishna Palace Hotel.

Warm regards,

Nimish Chogle
Front Office Manager
Krishna Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ahmedabad, India
Level Contributor
63 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 23 September 2013

Nice hotel in good location. Close to local rly station and lots things can be done around but very far from airport. good location if you have work in that part of mumbai. Nothing much to do for family but good for business trips.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BhavinMOza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4krishnapalace, Front Office Manager at Krishna Palace Hotel, responded to this review, 23 December 2013
Dear TripAdvisor Member,

Greetings of the day!!!
At the outset let me thank you for sparing your time to post the review about your experiences at Krishna Palace Hotel, Mumbai.

We are glad to note your positive comments on our hotel facilities. Your kind words in appreciation of the hotel amenities and the comfort are most gratifying and have been passed on to the team. Encouraging words such as yours are truly a great motivation for them.

It was a pleasure for us to be at your service and we look forward to welcoming you again soon at the Krishna Palace Hotel.

Warm regards,

Nimish Chogle
Front Office Manager
Krishna Palace Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Krishna Palace Hotel

Property: Krishna Palace Hotel
Address: 96/98, Sleater Road, | Nana Chowk, Mumbai (Bombay) 400007, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #84 of 444 Hotels in Mumbai (Bombay)
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Krishna Palace Hotel 3.5*
Number of rooms: 68
Reservation Options:
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