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“Astounding luxury at a price.”

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Four Seasons Hotel Mumbai
Ranked #12 of 444 Hotels in Mumbai (Bombay)
Certificate of Excellence
Thane, India
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Astounding luxury at a price.”
5 of 5 bubbles Reviewed 6 June 2013

Spent a day here celebrating our wedding anniversary. Travelled with my wife and two daughters. An amazing experience that all of us enjoyed.

SERVICE:
Absolutely superlative. Right from the front door where a suited employee escorts you to the front desk after instructing the bell boys to pick the luggage up and the valet to park your car, to the reception staff who are courteous and well mannered, to the housekeeping / in room catering staff - all conspire together to make your stay perfect. :)
All help is a phone call away. The staff here will try to go the extra mile to help you. e.g. My daughters are 9 and 3 years old and hence wouldn't have been allowed into the AER roof top lounge they have. But I wanted to show them the view from the 34th floor overlooking the city and the sea. The staff accommodated a visit to the level in the off hours for a quick tour - just like that.

ROOM:
We stayed in a sea facing Deluxe room. Quite large enough. Had enough space for a king size bed, an extra bed, a business table, a walkin closet with mirrors, and a decently sized bathroom.
Completely carpeted and painted in light colours. Full size windows (fixed glass) overlook the Worli shanties and in the distance the sea. The bathroom has a bath tub that is next
to a full size window - if you care for a dip at night looking at a part of the city lights.
The mattresses are soft and the linen clean. A coffee maker with some cups. A dental kit and shaving kit is provided. Clean bath robes and cloth slippers provided. Other stuff provided (not placed together) - a hair dryer, cloth iron, shoe horn, coat brush, an electronic safe, some writing paper, envelopes etc. A decently stocked mini bar - chocolates, soft drink cans, some bottles of whiskey and rum.
The LCD / LED TV has a limited channel range - but something for everyone in the family.
There are phone sets provided in every possible corner - on the table, near the bed, in the bathroom and one in the toilet too.
The bathroom has a shower cabinet and a bath tub.
Since this hotel caters to a largely international traveller, the bathroom is designed in an European / American way - only tissue rolls.

LOCATION & AMENITIES:
Located at Worli. Near from all main points of the Bombay city.
The lobby area has some seating options within a soothing atmosphere. The floral arrangements all over the hotel are simple but elegant.
There are a couple of restaurants - Prato (the European one), San Qi (the Asian one) and the In room service (a combination of both).
A basic pool is available on the 3rd floor, along with a Spa center offering a whole lot of massages and beauty packages.
Breakfast is served at the Prato - a cold section with a large spread and a hot section made to order.

BEST LIKED AND LEAST LIKED:
Best liked - The attention to detail in everything. The eagerness of the staff to help.
Least liked - The unavailability of cross continental cuisines in the restaurants. So Prato didn't have Indian food and San Qi didn't have Steaks.

All in all, a very memorable stay and trip. Thumbs up from all of us.

Room Tip: Ask for a room above the 20 floor - Excellent view.
See more room tips
  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FatherOFthePride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSMumbai, General Manager at Four Seasons Hotel Mumbai, responded to this review, 13 June 2013
Greetings from Mumbai!
Thank you for taking the time to write such a detailed appraisal of the hotel and its service, much appreciated. We are delighted that your anniversary weekend was a success, I look forward to sharing your positive comments with the team.
Do let me know if you would like to repeat the experience next year.
Thank you for choosing Four Seasons Hotel Mumbai!
Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,655 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (411)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
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English first
Pune
Level Contributor
34 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 bubbles Reviewed 1 June 2013

Royal Interiors- public areas are done up mildly on the Saudi Arab type... Though i experienced a mild stick of carpet in the lobby and in the rooms. Other things dont need a mention- obviously great!!
Dont miss a vist to Aer Bar on the 33rd floor!!

  • Stayed May 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank handy_id
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSMumbai, General Manager at Four Seasons Hotel Mumbai, responded to this review, 13 June 2013
Greetings from Mumbai!
Really appreciate your positive comments and the feedback regarding the carpet.
Thank you for choosing Four Seasons Hotel Mumbai!
Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 1 June 2013

Just stayed for a night with my wife, we chose a sea facing room on 30th floor which had great views of the island city....its Lounge bar "AER" on top on 34th floor...was really....but they need to improve on the food menu.

Those who are sensitive to sound may find difficult to sleep at night, if you are on higher floor as the music on 34th AER lounge is loud.....overall it was a great experience.

Room Tip: Chose a sea facing room on 15th to 30th floor.
See more room tips
  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shanusingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FSMumbai, General Manager at Four Seasons Hotel Mumbai, responded to this review, 13 June 2013
Thank you very much for your feedback, we are delighted that you enjoyed the Four Seasons and your AER experience. The comment regarding the quality of food was well noted.
We look forward to welcoming you back in the near future.
Best regards
Andrew Harrison
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swakopmund, Erongo, Namibia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 27 May 2013

The Four Seasons is a stunning hotel very friendly and informative staff, rooms are excellent and very spacious, breakfast is very nice, the roof top bar is fantastic with wonderful views of the city especially at night.

Room Tip: As high as possible for the great views
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  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guynamibia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
160 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 bubbles Reviewed 27 May 2013

Located in worli, which i feel is one the best areas to stay in mumbai. Hotel is close to other major attractions in mumbai. All restaurants are amazing specially the Thai one. The spa is fantastic and the open swimming pool is very relaxing. The hotel has very helpful staff and the rooms are simply amazing. My own room had the sea view and the room had all modern amenities any hotel could boast of. The open air bar called AER is on the best nightclubs in mumbai. U can even go during sun-down and enjoy a drink overlooking the sea. Everything 5 star.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ShantanuRaizada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed 26 May 2013

Visited the AER Bar on a Friday evening in February. Firstly they wouldn't allow our taxi through the hotel gates and had to walk to the entrance. Secondly the AER bar has a cover charge of Rupees 2500 which we were made to pay in the entrance lobby before we could get in.

The AER bar has breathtaking views and service excellent, and they rectified the errors on the bill without quibble.

For our return journey to the Taj in Bandra we had to go back on the main road at midnight and search for a taxi. Not much help from Four Seasons.

complained to a very polite Duty Manager about such discriminatory approach against visitors who come by taxis and was given some excuse about security, which is at odds with all other 5 star hotels; still waiting to hear from his superiors.

Stayed March 2013, travelled with family
Helpful?
2 Thank Sushil R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 May 2013

I stayed at Four Seasons hotel between April 13th to April 20th and it was really a memorable one.The room size were quite big and overall experience of the hotel staff,the location and food was simply good.Anyone staying in this hotel should not forget to visit the lounge bar on 34th Floor called AER.Its simply mindblowing.

Room Tip: Sea facing room and any floor above 22nd Floor will be good.
See more room tips
  • Stayed April 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank C00lDude
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Four Seasons Hotel Mumbai

Property: Four Seasons Hotel Mumbai
Address: 114 Dr E Moses Road | Worli, Mumbai (Bombay) 400018, India
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Mumbai (Bombay)
#8 Family Hotel in Mumbai (Bombay)
#8 Business Hotel in Mumbai (Bombay)
#12 Luxury Hotel in Mumbai (Bombay)
#12 Spa Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Four Seasons Hotel Mumbai 5*
Number of rooms: 202
Official Description (provided by the hotel):
A sleek icon to the finest hospitality in India, is set in the emerging Worli district, central to everything in the city once known as Bombay. Spacious quarters, many with views of the Arabian Sea, offer unrivalled comforts and service. Anticipate the most pressing demands of business - or pause for see-and-be-seen dining, poolside recreation or ayurveda in the spa. ... more   less 
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Also Known As:
4 Seasons Hotel Mumbai
Hotel Four Season Mumbai

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