A Four Seasons is always a safe bet for excellent service, a well-located and maintained property and above all, five star consistency (you know the layout, bathroom, bed, sheets, towels and furniture will be high quality without being quirky).
Centrally located in Worli - but like many places in Mumbai, a few metres from a slum - the hotel is a nice change from the old Juhu/Nariman Point choices. A well-laid out hotel with good FS-quality rooms, they have a nice roof-top bar - Aer (not great during the monsoon season) and a great restaurant - San Qi - offering modern takes on four different Asian cuisines: Thai, Japanese, Chinese and Indian. The breakfast offering at Prato is excellent. The only shortfall in my opinion is the lobby bar which while serviceable, doesn't have much atmosphere.
As with all good FS hotels however, the distinguishing feature is the outstanding service. Here they really shone. In addition to quick turnover on laundry and the like, the staff outdid themselves when - suffering from severe jet-lag - I inadvertently threw out a credit card after the (in-room) registration. After scouring the trash, they managed to find my card and returned it to me safely. Given I was to be on the road for another week, this was a godsend.
Check-out was very efficient and their chauffeur service was outstanding, with a wireless connection in the car. The saving on roaming charges alone help cover the costs!
- Official Description (provided by the hotel):
- A sleek icon to the finest hospitality in India, is set in the emerging Worli district, central to everything in the city once known as Bombay. Spacious quarters, many with views of the Arabian Sea, offer unrivalled comforts and service. Anticipate the most pressing demands of business - or pause for see-and-be-seen dining, poolside recreation or ayurveda in the spa. ... more less
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- Also Known As:
- 4 Seasons Hotel Mumbai
- Hotel Four Season Mumbai